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Library Associate Jobs in Prosper, TX (NOW HIRING)

Hippo Insurance

Service Associate

Dallas, TX · On-site

$15.50 - $20.75/hr

Service Associate Location: Austin, TX / Dallas, TX (Hybrid) Reporting to: Manager, Customer ... Resourcefulness - ability to navigate multiple systems, 3rd party carrier resource libraries, Hippo ...

Randa Corp

Product Associate

Dallas, TX · On-site

At RAA, we trust and believe in our associates to fashion their future. Randa Apparel & Accessories ... Maintain organized libraries for fabrics, trims, packaging, and samples. Why Join Us: * Gain hands ...

Randa Corp

Product Development Associate

Dallas, TX · On-site

At RAA, we trust and believe in our associates to fashion their future. Randa Apparel & Accessories ... Maintain organized physical and digital libraries for fabrics, trims, packaging, and samples. Why ...

Bass Pro Shops

Gun Library Sales Outfitter

Allen, TX · On-site

POSITION SUMMARY: The Retail Used Firearms Outfitter position responsibilities include the evaluation and purchase of used firearms, the acquisition of used firearms into the bound book, and ensuring ...

Third Bridge

Sales Associate

Dallas, TX · On-site

$100K/yr

For nearly 20 years, we've helped clients access knowledge on demand from experts, in-person and through our Library covering over 65,000 companies. What will you do? The Sales Associate is great ...

Third Bridge

Sales Associate

Dallas, TX · On-site

$100K/yr

For nearly 20 years, we've helped clients access knowledge on demand from experts, in-person and through our Library covering over 65,000 companies. What will you do? The Sales Associate is great ...

momoGood

Growth Marketing Associate

Plano, TX · On-site +1

The Growth Marketing Associate will help turn marketing strategy into repeatable campaigns ... Maintain a library of reusable prompts, campaign frameworks, digital asset concepts, and approved ...

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Library Associate information

See Prosper, TX salary details

$8

$18

$30

How much do library associate jobs pay per hour?

As of Jul 10, 2026, the average hourly pay for library associate in Prosper, TX is $18.79, according to ZipRecruiter salary data. Most workers in this role earn between $14.52 and $22.02 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Library Associate, and why are they important?

To thrive as a Library Associate, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent, with some positions preferring library science coursework. Familiarity with library management systems, cataloging software, and basic computer applications is usually required. Excellent customer service, communication, and problem-solving skills help you effectively assist patrons and support library operations. These abilities are vital for maintaining an organized, accessible library environment and ensuring a positive user experience.

Can I work as a librarian without a degree?

Library Associate positions typically require a relevant degree, such as a bachelor's in library science or a related field, although some entry-level roles may accept relevant experience or certifications. Most librarian roles, especially those involving professional responsibilities, require a master's degree in library science or information studies. Certification or specialized training can also enhance job prospects but generally do not replace the need for formal education for librarian positions.

How much do library assistants make?

In North Carolina, library assistants typically earn an average hourly wage of around $10 to $14, depending on experience and location. Salaries can vary based on the library's size, budget, and whether the position is part-time or full-time, with some roles offering additional benefits or opportunities for advancement.

What is the difference between Library Associate vs Library Technician?

AspectLibrary AssociateLibrary Technician
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationAssociate degree in library technology or related field
Work EnvironmentPublic, academic, or special libraries; customer service focusSimilar environments with more technical and cataloging responsibilities
Employer UsageCommonly employed in public and academic libraries for assisting patronsOften involved in cataloging, shelving, and technical support tasks
Search & Comparison IntentYesYes

The main difference between a Library Associate and a Library Technician lies in their educational requirements and technical responsibilities. Library Associates typically have a high school diploma and focus on customer service and daily library operations. In contrast, Library Technicians usually hold an associate degree and handle more technical tasks like cataloging and collection management. Both roles are vital in library settings, but Library Technicians often require more specialized training and perform more technical duties.

What are Library Associates?

Library Associates are staff members who assist with the daily operations of a library. They help patrons locate materials, check out and return books, organize resources, and may assist with library programs or events. Library Associates often provide customer service, answer basic reference questions, and support librarians in maintaining an organized and welcoming environment. Their responsibilities can vary depending on the size and type of library, but they play a vital role in ensuring smooth library operations.

Is it hard to get hired as a librarian?

Getting hired as a librarian can be competitive, often requiring a master's degree in library science and relevant experience. Strong organizational skills, familiarity with library management systems, and certification can improve job prospects.

What are some common challenges Library Associates face when assisting patrons, and how can they effectively address them?

Library Associates frequently encounter challenges such as helping patrons locate specific materials, assisting with technology (like printers or public computers), and managing multiple requests during busy periods. To address these challenges effectively, it's important to develop strong communication and problem-solving skills, stay up-to-date with library catalog systems, and remain patient and resourceful when guiding patrons. Collaborating closely with librarians and other staff members also ensures that patrons receive comprehensive support and that workloads are balanced during peak times.

What do you need to be a library associate?

To become a library associate, candidates typically need a high school diploma or equivalent, strong organizational and customer service skills, and familiarity with library systems and technology. Some positions may require previous experience in libraries or related environments. Certification is not usually mandatory but can be beneficial for advancement.
What are the most commonly searched types of Library jobs in Prosper, TX? The most popular types of Library jobs in Prosper, TX are:
What job categories do people searching Library Associate jobs in Prosper, TX look for? The top searched job categories for Library Associate jobs in Prosper, TX are:
What cities near Prosper, TX are hiring for Library Associate jobs? Cities near Prosper, TX with the most Library Associate job openings:
Library Associate jobs near you
Infographic showing various Library Associate job openings in Prosper, TX as of July 2026, with employment types broken down into 1% As Needed, 66% Full Time, 31% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $39,074 per year, or $18.8 per hour.
Service Associate

Service Associate

Hippo Insurance

Dallas, TX • On-site

$15.50 - $20.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 3 days ago

Job description

Title: Service Associate
Location: Austin, TX / Dallas, TX (Hybrid)
Reporting to: Manager, Customer Support
Start Date: August 24, 2026
About Hippo:
Hippo was built on a promise: make homeownership effortless. Nearly a decade later, that mission still drives us. We use technology and data to help our customers stay ahead of problems and protect what matters most.
Today, that same tech-native approach powers our work beyond homeowners. Hippo operates as a diversified carrier platform, partnering with MGAs to deliver tailored program solutions that help them grow and deliver better customer experiences. Behind that work is a team that values ownership, curiosity, collaboration, and continuous improvement.
If you're energized by building what's next, we'd love to meet you.
About This Role:
Hippo is looking for a Service Associate to join our team with a start date of August 24, 2026. Service Associates use problem solving skills and a consultative approach to retain Hippo Agency business with a customer-centric approach. Service Associate identify the best Personal Lines coverage for our customers, based on the customers' individual needs. Regular proactive contact with customers will include addressing various coverage issues, including all endorsement activity, routine coverage questions, problem solving, and processing renewals.
Responsibilities include managing customer communications, nurturing key relationships, and keeping track of all necessary documentation, paying close attention to any policy changes, important deadlines cross selling and rounding out exiting customer accounts through third party carriers.
Work environment:
  • Hybrid - Must work from Hippo office for 3 days/week (currently Monday through Wednesday)
  • Schedule requirements: Must be able to work 8-hour shift Mon - Fri. between 7AM - 8PM AND possibly Saturdays between 9AM - 6PM.

What You'll Do:
  • Deliver exceptional customer service through inbound phone calls, emails, and chat.
  • Explain homeowners insurance coverages, policy options, billing, and endorsements in a clear and accurate manner.
  • Strive to achieve First Call Resolution (FCR) by resolving customer inquiries during the initial interaction whenever possible, minimizing the need for repeat contacts.
  • Identify customer needs and make appropriate referrals for additional products, services, or partner offerings when customers qualify, helping deliver added value and enhance their overall experience.
  • Engage with customers who are considering canceling their policy by understanding their concerns, providing appropriate solutions, educating them on the value of their coverage, and working to retain their business whenever possible.
  • Collaborate with Underwriting, Billing, Claims, Sales, and other internal departments to ensure timely and accurate resolution of customer requests.
  • Meet or exceed performance expectations related to customer satisfaction, quality, productivity, schedule adherence, and compliance.
  • Accurately document all customer interactions, policy changes, and follow-up activities in company systems.
  • Take ownership of customer requests from start to finish by following through on commitments and completing promised follow-up communication within established service level expectations.
  • Self-motivated and able to work in a fast-paced, multi-tasking, office environment with periodic high disruption and changing priorities
  • Assist with basic service questions on Hippo and 3rd party carrier products
  • Maintain current knowledge of insurance products, underwriting guidelines, company procedures, and applicable state regulations.

About You:
  • Active Listening - Being fully present, making customer feel special, be a credible source of insurance information, seek clarification and listening for what isn't said (e.g., tone and emotional language)
  • Product knowledge
  • Problem-Solving and Critical Thinking - Ability to analyze situations and available information to create a strategic approach/overcome objections
  • Goal Driven - self-starter that is motivated by commissions and quotas
  • Clear written and oral communication and ability to explain complex terms in easy-to-understand language
  • Emotional Intelligence/Empathy - Ability to quickly read emotions and preferences of customers and adjust response accordingly
  • Resourcefulness - ability to navigate multiple systems, 3rd party carrier resource libraries, Hippo Learning Management System, underwriting guidelines and other resources to obtain necessary information

Must Haves:
  • ActiveProperty & Casualty (P&C) Insurance License in good standing.
  • Minimum of 2 years of insurance customer service experience in a call center or contact center environment.
  • Intermediate PC skills, with a focus on the Microsoft Office suite of products (Word, Excel, Outlook, Teams, etc.) and ability to effectively learn and utilize proprietary Hippo systems and 3rd party carrier platforms
  • Ability to simultaneously navigate between multiple applications and windows
  • Strong written and oral communication skills
  • Ability to communicate complicated information to customers in easy-to-understand terminology
  • Currently hold, or have held a P&C License in the last 12 months

Nice To Haves:
  • Experience with Salesforce, NICE phone System
  • Have a desire to help others protect their future
  • Are focused on learning and development to enhance your industry knowledge and expertise

Benefits and Perks:
Hippo treats its team members with the same level of dedication and care as we do our customers, which is why we're fortunate to provide all our Hippos with:
  • Hippo offers a non-negotiable starting rate of $25.00/hr along with the additional benefits below.
  • Healthy Hippos Benefits - Multiple medical plans to choose from and 100% employer covered dental & vision plans for our team members and their families. We also offer a 401(k)-retirement plan, short & long-term disability, employer-paid life insurance, Flexible Spending Accounts (FSA) for health and dependent care, and an Employee Assistance Program (EAP)
  • Training and Career Growth - Training and internal career growth opportunities
  • Flexible Time Off - You know when and how you should recharge
  • Little Hippos Program - We offer 12 weeks of parental leave for primary and secondary caregivers
  • Hippo Habitat - Snacks and drinks available and catered lunches for onsite employees

Hippo is an equal opportunity employer, and we are committed to building a team culture that celebrates diversity and inclusion.
Hippo's applicants are considered solely based on their qualifications, without regard to an applicant's disability or need for accommodation. Any Hippo applicant who requires reasonable accommodations during the application process should contact the Hippo's People Team to make the need for an accommodation known.
Hippo CCPA

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