Library Associate Substitute
This is an on-call position for a Library Associate Substitute. It is a perfect position for candidates with flexibility, seeking supplemental income, and for those who want to be active in a work environment without a committed schedule. Minimum availability of 8 hours per pay period required. The Library Associate Substitute provides friendly and welcoming service to the public and helps patrons use the library.
The following are the regular duties for this position. These duties are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned based on the needs of GRRL.
- Helps patrons borrow library materials.
- Registers patrons for library cards.
- Takes payments from patrons.
- Helps patrons find the library resources they need.
- Provides trusted and reliable information to patrons.
- Creates displays and conduct programs that reach diverse patron interests.
- Keeps library materials available and refreshed for patron use.
- Ensures the library is safe and welcoming by managing the public areas.
- Assists the public in the use of library computers, printers and with other technology needs.
- Answers telephone calls on the main switchboard.
- Reserves meeting and study rooms.
- Maintains the confidentiality of patron information.
Education and Experience:
- Associate's degree or equivalent
- Library or customer service experience
Required Knowledge, Skills and Abilities:
- Excellent interpersonal skills, including building relationships across cultures
- Ability to manage multiple priorities with frequent interruptions
- Strong organizational skills
- Knowledge and ability to help others with computers and technology devices
- Knowledge of research and information gathering techniques
- Ability to respond to emergencies and situations that may be stressful or difficult
A successful candidate will have:
- Positive attitude and strong work ethic
- Enjoy working with people from diverse backgrounds
- Organizational, interpersonal, and time management skills
- Ability to self-direct and work as a team member
- Ability to meet deadlines and follow instructions
- Ability to foster positive working relationships and an inclusive workplace
- A desire to learn and develop skills and abilities
- Ability to be flexible and adapt to changes
GRRL is committed to recruiting and retaining a diverse workforce and providing a work environment free from discrimination and harassment. We seek to foster an environment of inclusion where all employees are treated respectfully and are valued for their strengths. Our work is guided by our values of providing exceptional customer service, being forward thinking and having a community focus that serves patrons from all socioeconomic, educational, literacy, and cultural backgrounds.