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Job Description: Administrative Assistant

TITLE: Administrative Assistant

DEPARTMENT: Administrative

CLASSIFICATION: Full-time, Nonexempt

REPORTS TO: Office Manager

PAY RANGE: $20.00 – 25.00 per hour

Why Work For Us

Proudly Recognized as a Best Place to Work in Los Angeles 2025!

When you join Hedman Partners LLP, you can expect to work on a collaborative team with people who are committed to quality, results, and long-lasting relationships with our clients and each other. Our collaborative approach, recognized by our Best Place to Work in LA honor, is demonstrated in the unique backgrounds of our team members and our processes for incorporating those different viewpoints into our client projects, service methodologies, and interactions with others.

Our compensation is competitive and we offer a full array of benefits including:

401(k) Profit Sharing Plan

Section 125 (Cafeteria) plan

Vacation, paid holidays, and sick leave benefits

Medical, vision, term life, and long-term disability insurance

Health Savings Account

Primary Purpose

Provide comprehensive administrative and clerical support to the firm’s departments, ensuring smooth and efficient office operations.

Duties and Responsibilities

1. Administrative Support

• Adhere to established systems and procedures within the Administrative Department.

• Plan and perform routine administrative duties with minimal supervision.

• Maintain up-to-date written procedures for all assigned duties.

2. Document Management

• Prepare, edit, and finalize various business documents and deliverables.

• Process and maintain templates for correspondence, engagement letters, and other client communications.

3. Departmental Support

• Assist with processes and procedures for various departments as assigned.

• Coordinate department-specific activities, such as scheduling meetings, tracking deadlines, and managing documentation.

• Provide back-up support to other administrative staff and departments as needed.

4. Client Experience

• Deliver an exceptional first impression for clients—in person, by phone, and via digital touchpoints.

• Manage onboarding, data updates, and disengagements with professionalism and discretion.

5. Reception and General Office Duties

• Cover incoming phone calls and front desk reception duties as required.

• Process electronic bank deposits and handle general office transactions.

• Assist with mail, shipping, office supply management, and other general duties.

• Support and cross-train within the admin team to ensure “all hands on deck” during peak periods.

6. Communication and Collaboration

• Keep supervisor informed of important matters or changes affecting the office or departments.

• Foster effective working relationships within the firm.

7. Attendance and Confidentiality

• Maintain consistent attendance and punctuality.

• Uphold confidentiality standards regarding firm and client information.

8. Uphold Firm Core Values

• Demonstrate commitment to the firm’s core values:

◦ Deliver Excellence - Commit to quality. Provide exceptional service. Exceed expectations always.

◦ Own It - Uphold honesty. Be responsible and transparent. Lead by example.

◦ Stronger Together - Cultivate meaningful relationships. Build trust and loyalty. Collaborate with respect.

◦ Think Forward - Embrace innovation. Seek smarter solutions. Create impact.

◦ Live Fully - Value work/life balance. Celebrate successes. Have fun.

Education/Experience

• Any combination of training, experience, and/or education equivalent to five years of related office or administrative experience.

Knowledge, Skills, and Abilities

• Self-starter attitude, work independently with minimal supervision and make sound decisions.

• Strong organizational skills, attention to detail and ability to prioritize workload to meet deadlines.

• Proficiency with standard office machines and computer applications (e.g., Microsoft Office Suite).

• Ability to learn various software specific to CPA Firms.

• Ability to read, interpret, and apply firm policies and procedures.

• Capacity to multitask and efficiently manage several responsibilities concurrently.

• Effective oral and written communication skills.

Working Conditions

• Primarily in-office work, stationed at the front desk or administrative area approximately 90% of the time.

• Occasional overtime may be required.

• Occasional use of personal vehicle may be required.

Note: This position description is not exhaustive and may be revised at any time. Duties and responsibilities may be added or modified to reflect the evolving needs of the firm. The position description does not constitute a contract for employment, and either the employee or the firm may terminate employment at any time for any reason.