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Library Assistant Jobs in Franklin, MA (NOW HIRING)

Suffolk

Evening Library Assistant

Boston, MA

$20.60/hr

Charge out other library resources, including laptops and group study rooms, etc. to authorized borrowers, discharge returned books, and maintain patron records, using the Innovative Interfaces ...

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Library Assistant information

See Franklin, MA salary details

$8

$18

$27

How much do library assistant jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for library assistant in Franklin, MA is $18.88, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $21.39 per hour, depending on experience, location, and employer.

What do library assistants do?

Library assistants help with daily library operations, including checking out and returning books, organizing materials, assisting patrons, and maintaining the library's collection. They often use library management software and need good organizational and customer service skills. The role typically requires a high school diploma or equivalent and may involve working flexible hours.

What are Library Assistants?

Library Assistants are support staff who help ensure the smooth operation of libraries. They assist patrons with finding materials, check books in and out, organize and shelve library items, and help maintain library records. Their duties often include answering basic questions, processing new materials, and supporting librarians in daily tasks. Library Assistants play an important role in making the library a welcoming and organized space for everyone.

What is the difference between Library Assistant vs Library Technician?

AspectLibrary AssistantLibrary Technician
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary courseworkPost-secondary education or certification in library technology or related field
Work EnvironmentPublic, school, or academic libraries; routine tasks assisting patrons and organizing materialsMore technical tasks, cataloging, managing digital resources, supporting library systems
Employer & Industry UsageCommon in public and educational libraries; entry-level positionFound in larger libraries, academic institutions, and specialized settings; requires more technical skills

The main difference between a Library Assistant and a Library Technician lies in their responsibilities and required qualifications. Library Assistants handle routine patron service and organization tasks, often with minimal formal education. In contrast, Library Technicians perform more technical duties like cataloging and managing digital resources, requiring additional training or certification. Both roles are essential in supporting library operations, but Library Technicians typically have a higher level of technical expertise and responsibilities.

What are some common challenges Library Assistants face, and how can they effectively handle them?

Library Assistants often encounter challenges such as managing high volumes of patron requests, maintaining accurate organization of materials, and adapting to new library technologies. To handle these effectively, it's important to develop strong organizational skills, practice clear communication with patrons and colleagues, and stay up to date with library management systems. Regular training and seeking support from senior staff can also help Library Assistants navigate busy periods and technology updates with confidence.

What qualifications do you need for a library assistant?

Library assistants typically need a high school diploma or equivalent; some positions may prefer postsecondary education or relevant coursework. Strong organizational skills, familiarity with library systems or cataloging software, and good communication abilities are also important. Certification is not usually required but can be beneficial for advancement.

What are the key skills and qualifications needed to thrive as a Library Assistant, and why are they important?

To thrive as a Library Assistant, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with some roles preferring library science coursework or experience. Familiarity with library cataloging systems, integrated library software (like Koha or Aleph), and basic computer applications is typically required. Excellent customer service, communication, and teamwork abilities help Library Assistants effectively support patrons and library staff. These skills and qualities are crucial for maintaining efficient library operations, ensuring accurate resource management, and providing a welcoming environment for users.

Can you get a job in a library without being a librarian?

Yes, library assistants can be hired without being licensed librarians. They typically perform tasks such as shelving, checking out materials, and assisting patrons, often requiring basic customer service skills and familiarity with library systems. Certification is not usually required, but relevant training or experience can be beneficial.

How do I become a library assistant?

To become a library assistant, candidates typically need a high school diploma or equivalent. Relevant skills include customer service, organization, and familiarity with library systems or cataloging software; some positions may require a postsecondary certificate or coursework in library science. On-the-job training is common, and a friendly, detail-oriented attitude is important for success in this role.

What Does a Library Assistant Do?

Library assistants support the head librarian in operating the library and maintaining its materials. Other responsibilities include cataloging books, movies, audio resources, reference materials, slides, and microfilm. Library assistants inspect these items regularly for damage or missing pieces, especially while they are checking out resources to library patrons. As a library assistant, you must enjoy helping visitors locate materials, as well as providing technical assistance as needed. While a library assistant job does not require education beyond a high school diploma or equivalent, job seekers pursuing a career as a librarian will need a master’s degree in library science or a related field.

More about Library Assistant jobs
What are the most commonly searched types of Library jobs in Franklin, MA? The most popular types of Library jobs in Franklin, MA are:
What are popular job titles related to Library Assistant jobs in Franklin, MA? For Library Assistant jobs in Franklin, MA, the most frequently searched job titles are:
What job categories do people searching Library Assistant jobs in Franklin, MA look for? The top searched job categories for Library Assistant jobs in Franklin, MA are:
What cities near Franklin, MA are hiring for Library Assistant jobs? Cities near Franklin, MA with the most Library Assistant job openings:
Library Assistant jobs near you
Infographic showing various Library Assistant job openings in Franklin, MA as of July 2026, with employment types broken down into 1% As Needed, 72% Full Time, 24% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $39,277 per year, or $18.9 per hour.
YOUTH SERVICES BRANCH LIBRARY ASSISTANT

YOUTH SERVICES BRANCH LIBRARY ASSISTANT

City of Worcester

Worcester, MA • On-site

$22.26 - $26.81/hr

Full-time

Posted 16 days ago

City Of Worcester rating

7.7

Company rating: 7.7 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

387th of 693 rated public administrative organizations

Job description

YOUTH SERVICES BRANCH LIBRARY ASSISTANT
WORCESTER PUBLIC LIBRARY
CITY OF WORCESTER
The City of Worcester is seeking qualified applicants for the position of Youth Services Branch Library Assistant for the Worcester Public Library. Under the direction of the Branch Manager of Youth Services , the position will assist with the daily operations of assigned branch libraries located within Worcester elementary schools, coordinate and perform all circulation activities, act as a liaison with the Main Library Circulation Department, organize and perform the holds process and functions, assist with readers advisory and reference services, and provide exemplary customer service to patrons. The work will include evening and weekend assignments and working at other locations, including Mobile Services. The Youth Services Branch Library Assistant must be able to get to all four One City One Library branches in a timely manner.
Bilingual applicants are encouraged to apply.
ESSENTIAL ELEMENTS:
  • Assist with the daily operations of assigned branch libraries.
  • Coordinate and perform all circulation activities.
  • Collect, record, and report appropriate statistics monthly.
  • Act as a liaison with the Main Library Circulation Department following both Library and CW MARS protocol.
  • Organize and perform the holds process and functions.
  • Assist with readers advisory and reference services including patron assistance.
  • Provide exemplary customer service.
  • Represent the Worcester Public Library in the neighborhood branches; assist with developing and maintaining awareness of neighborhood library needs, with emphasis on neighborhood youth.
  • Assist with planning innovative library and outreach programs as needed.
  • In conjunction with supervisor and staff, assist with evaluating existing operations and new services.
  • Participate in interviews, supervise, and train branch volunteers.
  • Interpret library services and policies to patrons in a clear and courteous manner.
  • Contribute to creating an environment orientated to trust, open communication, creative thinking, and cohesive team effort.
  • Actively participate in staff development and training opportunities.
  • Work at various locations within the library system, including mobile library services
  • Handle money and prepare cash reports as needed.
  • Perform other duties, as assigned, consistent with the functions of the work unit and level of responsibilities.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
  • Excellent organizational skills, and the ability to plan and prioritize work effectively to ensure completion of work.
  • Ability to establish and maintain effective working relationships with a diverse, multicultural community, volunteers, and staff.
  • Ability to provide information and guidance clearly, courteously and pleasantly to patrons.
  • Ability to be flexible and to easily handle varying work assignments in a fast-paced environment.
  • The ability to communicate with staff about concepts, ideas, and requirements.
  • Strong commitment to consistent excellent customer service to a diverse population in an urban environment.
  • High level of professionalism and ability to remain professional under all circumstances.
  • Ability to learn in a fast-paced, changing environment.
  • Ability to work independently and as part of a team.
  • Ability to learn and use library technologies.
  • Ability to maintain confidentiality.
  • Ability to travel to multiple library branches in a timely manner as required.
  • Regular onsite attendance is required.

MINIMUM REQUIREMENTS:
  • High school diploma or equivalent
  • One (1) year of community public service work, such as library, day care center, recreation program or classroom
  • Prior customer service experience
  • Excellent verbal and written communication skills
  • Ability to successfully pass CORI/SORI
  • Reliable transportation to travel between required One City One Library locations in a timely manner
  • Valid driver's license

PREFERRED QUALIFICATIONS:
  • One (1) year of supervisory experience
  • One (1) year of customer service
  • One (1) year of professional experience working with youth

SALARY RANGE: $22.26 - $26.81 hourly, full-time, with an excellent benefits package.
The information in this summary indicates the general nature and level of work performed within this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this position.
The Worcester Public Library makes every effort to support ALA's "Core Competences of Librarianship" http://www.ala.org/educationcareers/careers/corecomp as approved and adopted as policy by the ALA Council, January 27th, 2009, and, as an Affirmative Action/Equal Opportunity Employer, values diversity and aims to have its workforce reflect the community.
To apply, please visit: www.worcesterma.gov/employment or send resume and cover letter to: City of Worcester, 455 Main Street, Room 109, Worcester, MA 01608. OPEN UNTIL FILLED, applications received prior to or on FRIDAY, JUNE 19, 2026, will receive preference Preference is given to Worcester residents. The City of Worcester is an equal opportunity, affirmative action employer. Women, minorities, people with disabilities and protected veterans are encouraged to apply. Direct inquiries to: City Hall, Human Resources, Room 109, 508-799-1030, Hiring@worcesterma.gov .

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