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Liberty Mutual Customer Service Remote Jobs in Riverside, CA

LIBERTY DENTAL

Claims Referral Specialist II

Tustin, CA · On-site +1

Strong communication, customer service, and interpersonal skills. Preferred Qualifications ... At Liberty Dental Plan, your work directly supports members' access to dental care. You'll join a ...

New

LIBERTY NATIONAL

Sales Representative

Irvine, CA · Remote

At Globe Life Liberty National Division, we've spent over a century helping families protect their ... We empower our customers to Make Tomorrow Better by offering products that help secure their ...

LIBERTY NATIONAL

Sales Representative

Riverside, CA · Remote

At Globe Life Liberty National Division, we've spent over a century helping families protect their ... We empower our customers to Make Tomorrow Better by offering products that help secure their ...

LIBERTY NATIONAL

Sales Representative

Anaheim, CA · Remote

At Globe Life Liberty National Division, we've spent over a century helping families protect their ... We empower our customers to Make Tomorrow Better by offering products that help secure their ...

LIBERTY NATIONAL

Sales Representative

Pomona, CA · Remote

At Globe Life Liberty National Division, we've spent over a century helping families protect their ... We empower our customers to Make Tomorrow Better by offering products that help secure their ...

HMG Careers

Remote Sales and Service Advisor

Upland, CA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Agent

Riverside, CA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Modjeska, CA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Montclair, CA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Wildomar, CA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Liberty Mutual Customer Service Remote information

See Riverside, CA salary details

$10

$19

$28

How much do liberty mutual customer service remote jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for liberty mutual customer service remote in Riverside, CA is $19.61, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $21.83 per hour, depending on experience, location, and employer.

What qualifications are needed for Liberty Mutual customer service remote jobs?

Liberty Mutual customer service remote jobs typically require a high school diploma or equivalent, strong communication skills, and previous customer service experience. Proficiency with computers and basic software, such as Microsoft Office, is also often necessary, along with the ability to work independently in a remote environment.

What does a Liberty Mutual Customer Service Remote representative do?

A Liberty Mutual Customer Service Remote representative assists customers with their insurance needs, such as answering policy questions, resolving billing inquiries, processing claims, and providing information about coverage options. These representatives work from home, using phone, chat, or email to communicate with customers. They are also responsible for maintaining a positive customer experience and meeting performance goals set by the company.

What are some common challenges faced by remote Customer Service Representatives at Liberty Mutual, and how are they supported in overcoming them?

Remote Customer Service Representatives at Liberty Mutual may face challenges such as maintaining effective communication with team members, managing time efficiently in a home environment, and staying motivated without in-person supervision. To address these, Liberty Mutual provides comprehensive virtual training, regular check-ins with supervisors, and access to collaboration tools to foster connection and support. Additionally, employees have access to technical support and wellness resources to help balance work and personal life, ensuring they can deliver excellent service to customers from a remote setting.

What is the difference between Liberty Mutual Customer Service Remote vs Liberty Mutual Claims Representative Remote?

AspectLiberty Mutual Customer Service RemoteLiberty Mutual Claims Representative Remote
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; claims processing knowledge
Work EnvironmentRemote, home-based customer supportRemote, home-based claims handling
Employer & Industry UsageCustomer service roles in insuranceClaims processing roles in insurance
Common Search & ComparisonCustomer support vs claims handling

Liberty Mutual Customer Service Remote focuses on assisting customers with policy inquiries and support, while Liberty Mutual Claims Representative Remote handles claims processing and resolution. Both roles are remote, require similar credentials, and serve different functions within the insurance industry.

What are the key skills and qualifications needed to thrive as a Liberty Mutual Customer Service Remote representative, and why are they important?

To thrive as a Liberty Mutual Customer Service Remote Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic computer proficiency are essential. Patience, empathy, and the ability to remain calm under pressure are standout soft skills in this role. These qualities are crucial for delivering excellent customer experiences, resolving concerns efficiently, and maintaining Liberty Mutual’s reputation for service.
What are the most commonly searched types of Liberty Mutual Customer Service jobs in Riverside, CA? The most popular types of Liberty Mutual Customer Service jobs in Riverside, CA are:
What are popular job titles related to Liberty Mutual Customer Service Remote jobs in Riverside, CA? For Liberty Mutual Customer Service Remote jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Liberty Mutual Customer Service Remote jobs in Riverside, CA look for? The top searched job categories for Liberty Mutual Customer Service Remote jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Liberty Mutual Customer Service Remote jobs? Cities near Riverside, CA with the most Liberty Mutual Customer Service Remote job openings:
Liberty Mutual Customer Service Remote jobs near you
Infographic showing various Liberty Mutual Customer Service Remote job openings in Riverside, CA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $40,789 per year, or $19.6 per hour.

Claims Referral Specialist II

LIBERTY DENTAL

Tustin, CA • On-site, Remote

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New

Job description

Join a Team That Helps Deliver Access to Quality Dental Care
At Liberty Dental Plan, we are committed to improving oral health and providing exceptional service to our members, providers, and partners. We are seeking a detail-oriented Claims Referral Specialist II to play a critical role in ensuring accurate and timely processing of dental claims, referrals, and pre-authorizations.
This position is ideal for someone who thrives in a fast-paced environment, enjoys working independently while supporting a collaborative team culture, and has a strong understanding of dental claims processing and benefit administration.
About the Role
The Claims Referral Specialist II is responsible for the daily processing of dental claims, referrals, and/or pre-authorizations while maintaining high standards for accuracy, quality, and productivity. This role requires a strong understanding of benefit determination, claims adjudication processes, service level agreements, and regulatory requirements.
What You'll Do
  • Process dental claims, referrals, pre-authorizations, and related transactions within established timelines and service level agreements.
  • Perform accurate data entry and documentation.
  • Determine eligibility and benefits while processing claims, specialty referrals, and pre-authorizations.
  • Maintain current knowledge of processing requirements, state regulations, and service level agreements.
  • Support a collaborative team environment and contribute to operational success.
  • Follow established protocols to maintain a safe and productive work environment.
  • Perform additional duties and special projects as assigned.
What Makes a Claims Referral Specialist II?
In this role, you will have advanced processing capabilities and be able to:
  • Process all claims for your assigned location, including coordination of benefits (COB) and orthodontic claims, or
  • Process pre-authorizations and referrals across all lines of business for the location and process claims for at least one line of business.
What You'll Bring
Required Qualifications
  • High school diploma or GED.
  • Minimum of 1 year of dental claims processing experience.
  • Proficiency with Microsoft Office, including Excel, Outlook, and Word.
  • Ability to work independently and consistently meet performance objectives.
  • Typing speed of at least 40 words per minute.
  • Proficiency with 10-key by touch.
  • Strong communication, customer service, and interpersonal skills.
Preferred Qualifications
  • Registered Dental Assistant (RDA) credential.
  • Front office and/or back office dental office experience.
Success in This Role
Successful candidates will demonstrate:
  • Strong attention to detail and accuracy.
  • The ability to understand and follow written and verbal instructions.
  • Reliability, punctuality, and regular attendance.
  • A team-first mindset and commitment to quality service.
  • The ability to manage workload efficiently while meeting production and quality expectations.
Work Environment
  • Office-based work environment with standard office equipment.
  • Sedentary position that requires extended periods of sitting, typing, and close-range computer work.
Why Join Liberty Dental Plan?
At Liberty Dental Plan, your work directly supports members' access to dental care. You'll join a mission-driven organization that values collaboration, accuracy, continuous learning, and exceptional service. If you're looking for an opportunity to grow your expertise while making a meaningful impact, we'd love to hear from you.
Apply Today
If you have dental claims processing experience, strong attention to detail, and a passion for providing excellent service, apply today and become part of the Liberty Dental Plan team.
Location
Our employees are distributed in office locations in multiple markets across the United States. We are unable to hire or allow employees to work outside of the United States.
What Liberty Offers
Happy, healthy employees enhance our ability to assist our members and contribute more actively to their communities. That's why Liberty offers competitive and attractive benefit packages for our employees. We strive to care for employees in ways that promote wellness and productivity.
Our first-class benefits package supports employees and their dependents with:
  • Competitive pay structure and savings options to help you reach your financial goals.
  • Excellent 401(k) retirement benefits, including employer match, Roth IRA options, immediate vesting during the Safe Harbor period, and access to professional financial advice through Financial Engines.
  • Affordable medical insurance, with low-cost premiums for employee-only coverage. Liberty subsidizes the cost for eligible dependents enrolled in the plan.
  • 100% employer-paid dental coverage for employees and eligible dependents.
  • Vision insurance with low-cost premiums for employee-only coverage and dependents.
  • Company-paid basic life and AD&D insurance, equal to one times your base salary, with options to purchase additional supplemental coverage.
  • Flexible Spending Accounts for healthcare and dependent care expenses.
  • Voluntary benefit programs, including accident, critical illness, and hospital indemnity insurance.
  • Long-term disability coverage.
  • Expansive wellness programs, including company-wide wellness challenges, and gym discounts.
  • Employee Assistance Program (EAP) to support mental health and well-being.
  • Generous vacation and sick leave policies, with the ability to roll over unused time.
  • 10 paid company holidays.
  • Tuition reimbursement for eligible educational expenses.
  • Remote or hybrid work options available for various positions.

Compensation
In the spirit of pay transparency, the base salary range for this position is $20.00 - $25.00 hourly, not including fringe benefits or potential bonuses. At Liberty, your final base salary will be determined by factors such as geographic location, skills, education, and experience. We are committed to pay equity and also consider the internal equity of our current team members when making final compensation decisions.
Please note that the range listed represents the full base salary range for this role. Typically, offers are not made at the top of the range to allow for future salary growth.
Liberty Dental Plan commits to maintaining a work environment that acknowledges all individuals within the workplace and will continue to engage in practices that are inclusive of all backgrounds, experiences, and perspectives. We strive to have every person within the organization have a sense of belonging while encouraging individuals to unleash their full potential. Liberty will leverage diverse perspectives in building high performance teams and organizational culture.
Liberty Dental Plan will continue to strengthen and develop external partnerships by providing equitable health care access and improving population health in the communities we serve.
We comply with all applicable laws and regulations on non-discrimination in employment, recruitment, promotions, and transfers, as well as work authorization and employment eligibility verification requirements.
Sponsorship and Relocation Specifications
Liberty Dental Plan is an Equal Opportunity Employer / VETS / Disabled.
No relocation assistance or sponsorship available at this time.

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