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Liberty Mutual Customer Service Remote Jobs in Indiana

Remote Payroll Clerk

Indianapolis, IN · On-site +1

$1.0K - $1.5K/mo

Liberty Mutual We are seeking a highly motivated and detail-oriented Remote Payroll Clerk to join our team at Liberty Mutual. As a Payroll Clerk, you will play a crucial role in assisting with the ...

New

Premium Auditor I

Indianapolis, IN · Remote

$57K - $101K/yr

Some roles at Liberty Mutual have a corresponding compensation plan which may include commission ... business, our customers, and the communities we serve. We value your hard work, integrity and ...

Premium Auditor I

Indianapolis, IN · Remote

$47K - $57K/yr

Some roles at Liberty Mutual have a corresponding compensation plan which may include commission ... business, our customers, and the communities we serve. We value your hard work, integrity and ...

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Liberty Mutual Customer Service Remote information

What qualifications are needed for Liberty Mutual customer service remote jobs?

Liberty Mutual customer service remote jobs typically require a high school diploma or equivalent, strong communication skills, and previous customer service experience. Proficiency with computers and basic software, such as Microsoft Office, is also often necessary, along with the ability to work independently in a remote environment.

What does a Liberty Mutual Customer Service Remote representative do?

A Liberty Mutual Customer Service Remote representative assists customers with their insurance needs, such as answering policy questions, resolving billing inquiries, processing claims, and providing information about coverage options. These representatives work from home, using phone, chat, or email to communicate with customers. They are also responsible for maintaining a positive customer experience and meeting performance goals set by the company.

What are some common challenges faced by remote Customer Service Representatives at Liberty Mutual, and how are they supported in overcoming them?

Remote Customer Service Representatives at Liberty Mutual may face challenges such as maintaining effective communication with team members, managing time efficiently in a home environment, and staying motivated without in-person supervision. To address these, Liberty Mutual provides comprehensive virtual training, regular check-ins with supervisors, and access to collaboration tools to foster connection and support. Additionally, employees have access to technical support and wellness resources to help balance work and personal life, ensuring they can deliver excellent service to customers from a remote setting.

What is the difference between Liberty Mutual Customer Service Remote vs Liberty Mutual Claims Representative Remote?

AspectLiberty Mutual Customer Service RemoteLiberty Mutual Claims Representative Remote
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; claims processing knowledge
Work EnvironmentRemote, home-based customer supportRemote, home-based claims handling
Employer & Industry UsageCustomer service roles in insuranceClaims processing roles in insurance
Common Search & ComparisonCustomer support vs claims handling

Liberty Mutual Customer Service Remote focuses on assisting customers with policy inquiries and support, while Liberty Mutual Claims Representative Remote handles claims processing and resolution. Both roles are remote, require similar credentials, and serve different functions within the insurance industry.

What are the key skills and qualifications needed to thrive as a Liberty Mutual Customer Service Remote representative, and why are they important?

To thrive as a Liberty Mutual Customer Service Remote Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic computer proficiency are essential. Patience, empathy, and the ability to remain calm under pressure are standout soft skills in this role. These qualities are crucial for delivering excellent customer experiences, resolving concerns efficiently, and maintaining Liberty Mutual’s reputation for service.
What are the most commonly searched types of Liberty Mutual Customer Service jobs in Indiana? The most popular types of Liberty Mutual Customer Service jobs in Indiana are:
What are popular job titles related to Liberty Mutual Customer Service Remote jobs in Indiana? For Liberty Mutual Customer Service Remote jobs in Indiana, the most frequently searched job titles are:
What cities in Indiana are hiring for Liberty Mutual Customer Service Remote jobs? Cities in Indiana with the most Liberty Mutual Customer Service Remote job openings:
Infographic showing various Liberty Mutual Customer Service Remote job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

Remote Payroll Clerk

Liberty Mutual

Indianapolis, IN • On-site, Remote

$1.0K - $1.5K/mo

Full-time, Part-time

Posted 3 days ago

New


Liberty Mutual rating

8.9

Company rating: 8.9 out of 10

Based on 148 frontline employees who took The Breakroom Quiz

48th of 304 rated insurance


Job description

Position: Remote Payroll Clerk

Company: Liberty Mutual

Job Description:

We are seeking a highly motivated and detail-oriented Remote Payroll Clerk to join our team at Liberty Mutual. As a Payroll Clerk, you will play a crucial role in assisting with the processing of requests for reimbursements, fronted fee reporting, and check runs and postings. In this role, you will also be responsible for preparing other reports as directed by the finance and operations manager.

Key Responsibilities:

- Assist in processing requests for reimbursements

- Handle fronted fee reporting

- Conduct check runs and postings 2-3 times weekly

- Prepare other reports as directed by finance and operations manager

- Ensure accuracy and completeness of all payroll transactions

- Maintain confidentiality of all payroll information

- Communicate with employees and management to resolve any payroll related issues

- Keep up-to-date with payroll laws and regulations

- Provide support to other payroll team members as needed

Requirements:

- Personal computer with printer

- Availability to work part-time 

- Must be able to work remotely

- Strong attention to detail and accuracy

- Excellent time management and organizational skills

- Ability to work independently and in a team environment

- Proficient in Microsoft Office and payroll software

- Prior experience in payroll or accounting is preferred


We offer a competitive salary of $1000 -$1500 per month, plus tips. If you are a self-starter, have a strong work ethic, and are ready to join a dynamic team, we encourage you to submit your resume for consideration. Thank you for your interest in joining Liberty Mutual.


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About Liberty Mutual

Sourced by ZipRecruiter

Since 1912, we've grown into the fifth largest global property and casualty insurer based on 2022 gross written premium. We also rank 86 on the Fortune 100 list of largest corporations in the US based on 2022 revenue. ​At Liberty Mutual Insurance we work hard every day to support our customers and our people, so they can protect their families, build their businesses and invest in their futures. We are headquartered in Boston, but our people, our customers and our reach span the globe. So to better serve our global customers and employees, we are organized into three business units.

Industry

Insurance services

Company size

10,000+ Employees

Headquarters location

Boston, MA, US

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