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Agfa HealthCare, is a division of the Agfa-Gevaert Group which is headquartered in Mortsel, Belgium and traded on Euronext Brussels (AGFB).

At Agfa HealthCare, we support healthcare professionals across the globe to transform the delivery of care. Our focus is 100% on providing best-of-suite Imaging IT software solutions that enable secure, effective and sustainable imaging data management.

From product development to implementation, our unified Enterprise Imaging Platform is purpose-built to reduce complexity, improve productivity and deliver clinical value. We use our proven track record as an innovator, our in-depth medical knowledge and our strategic guidance to help healthcare providers achieve their clinical, operational and business strategies.

The System Administrator is accountable for the integrity of images and information within the System. This individual serves as a liaison to all hospital departments on behalf of radiology imaging, facilitating support for patient care and clinical education.

Location: Remote, USA.

What You'll Do:

• Manage, maintain, and troubleshoot the daily operations of all covered EI equipment and associated activities.
• Coordinate any scheduled downtime with site leadership and document all implications of such downtime on the clinical imaging system.
• Collaborate with customer resources on fault tolerance and recovery testing to ensure compliance with the relevant site policies.
• Communicate with administration to ensure that operating standards, policies, and procedures align with the organization's needs.
• Cooperate with Agfa to identify both present and future requirements for software and equipment lifecycle management.
• Attend and participate in departmental and hospital meetings, as appropriate.
• Prepare reports for administration, as needed or directed.
• Investigate, identify, and prepare proposals to resolve specific workflow inefficiencies while anticipating departmental needs.
• Assist with coordination of end-user training and address functionality inquiries from radiology and clinical staff.
• Ensure the timely and comprehensive capture of DICOM digital image data into the PACS, along with network transmission, RIS validation, and exception handling.
• Monitor report turnaround times and related reporting information.
• Review feedback from end-users, compile and analyze support data, and recommend procedural and educational modifications as appropriate.
• Verify the proper archiving of studies in accordance with established archive rules.
• Manage job queues, including active status, retries, and failed jobs.
• Investigate failed jobs and workflows.
• Route to third-party DICOM systems.
• Ensure data integrity by monitoring and directing the repair of studies.
• Guide customer PACS teams in checking and rectifying unverified studies.
• Assist customer PACS teams with performing study fix-ups, splits, and merges.
• Verification reporting tasks.
• Monitor and track system performance.
• Develop backup and disaster recovery plans.
• Review service updates and bulletins.
• Provide information on EI components for security ratings.
• Provide guidance on antivirus suite exclusions.
• Examine log files and reports.
• Use reports and user inquiries to investigate and resolve issues.
• Collaborate with regional support teams.

Who You Are:

• Associate's or Bachelor's degree or equivalent experience.
• 5-7 years of systems administrator experience.
• Excellent communication skills.
• Ability to work with diverse groups.
• Ability to manage multi-disciplinary projects.
• Familiarity with radiology/imaging apps.
• CIIP certification preferred.
• Preferred certifications: Security+, Network+, MCSA Windows Server, VMware VCA/VCP, LFCS, Oracle OCA.

Our Values:

• Own It (I do what I say, full accountability for results, finding solutions and Practice ethical and safe behaviors)
• Play as One (Collaborate for a common goal, diverse perspectives. Listen and communicate with respect, support decision for teams' benefits)
• Move Forward (Embrace change, explore opportunities to innovate, feedback and improve performance, Proactive steps to resolve issues and continuous progress).
• Drive Value (Bold choices to maximize value creation, customer deliver exceptional value, add value to all stakeholders, use data to generate crucial insights and outcomes).

What we offer now and in the future:

• Dynamic global organization with a history of innovation and strong product portfolio.
• Challenging environment combined with a supportive management structure.
• Career development and growth.
• Competitive salary and benefit package.
• Friendly work environment surrounded by dedicated and professional colleagues.

Diversity and Inclusion:

At Agfa, our mission at Agfa is to ensure that everyone belongs. We believe that diversity and inclusion of others promotes a greater feeling of belonging and higher levels of engagement. We know that if we work together, we can do amazing things, and that our differences are what make our company, products, and services great. 

We offer a rewarding career in a field that impacts lives, the opportunity to work with a talented and  committed team of individuals, training and career development programs, and a competitive compensation and benefits package. If you want to be part of this experience, we'll take you there!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment application process, please contact agfahealthcarehrna@agfa.com.

At Agfa HealthCare, we are passionate about creating an inclusive workplace that promotes diversity of Age, Gender, Gender Identity or expression, Race, Sexual Orientation, Physical Ability, Ethnicity, or any other aspect that makes someone unique. The differences among us are our strengths. We are committed to promoting a diverse, equal and inclusive workplace that fully represents the different cultures, viewpoints and backgrounds of our global organization and the world we live in.

Learn more about Agfa HealthCare and follow us on Instagram.