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Level Two Computer Technician Jobs in Phoenix, AZ

K2 Staffing

Help Desk Support Level II Technician

Tempe, AZ

$19.25 - $25.75/hr

Summary Our client is a growing Managed Service Provider (MSP) in the Tempe, AZ area and is seeking an experienced Help Desk Support Level II Technician to join their technical support team. This ...

All Copy Products

Level 2 Support Engineer

Chandler, AZ · On-site

$25 - $32/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... to Level 1 technicians as time permits. Responsible for creating KB's articles in our ticketing ... Minimum of 4 or more years of experience in Help Desk of Level 2 or higher support role. Achieved ...

All Copy Products

Level 2 Support Engineer

Chandler, AZ · On-site

$25 - $32/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... to Level 1 technicians as time permits. Responsible for creating KB's articles in our ticketing ... Minimum of 4 or more years of experience in Help Desk of Level 2 or higher support role. Achieved ...

Trick Dog Technology

Level 2 Service Desk

Scottsdale, AZ · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

About the Role We are seeking a skilled and motivated Level 2 Service Desk / IT Services Engineer ... Bachelor's degree in IT, Computer Science, or related field (or equivalent experience) * Experience ...

TEAM, Inc.

Level II Radiographer (NAS410)

Phoenix, AZ · On-site

  • Retirement

  • PTO

TEAM is seeking a certified and qualified safety driven NDT/NDE Technician to perform Non ... Multiple NDT Level II certifications or ASNT/PCN/CGSB equivalencies. * API 510/570/653, CWI, AMPP ...

Prolim Global

Engineering Technician 2

Chandler, AZ · On-site

Basic computer knowledge, working with MS Office product line * US citizenship required Preferred Qualifications for Engineering Technician Level 2: * Knowledge of Lean Manufacturing, 5S, Costpoint ...

Circle K Stores, Inc.

Shift Supervisor Level 2

Queen Creek, AZ · On-site

$15 - $19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Proficient computer skills with the ability to learn a point of sales system. * Strong work ethic ... The Level 2 Supervisor must be able to work with minimum direction and periodic supervision. The ...

Circle K Stores, Inc.

Shift Supervisor Level 2

Queen Creek, AZ · On-site

$15 - $19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Proficient computer skills with the ability to learn a point of sales system. * Strong work ethic ... The Level 2 Supervisor must be able to work with minimum direction and periodic supervision. The ...

Circle K

Shift Supervisor Level 2

Queen Creek, AZ · On-site

$15 - $19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Proficient computer skills with the ability to learn a point of sales system. * Strong work ethic ... The Level 2 Supervisor must be able to work with minimum direction and periodic supervision. The ...

Circle K

Shift Supervisor Level 2

Scottsdale, AZ

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Proficient computer skills with the ability to learn a point of sales system. * Strong work ethic ... The Level 2 Supervisor must be able to work with minimum direction and periodic supervision. The ...

Circle K Stores, Inc.

Shift Supervisor Level 2

Scottsdale, AZ · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Proficient computer skills with the ability to learn a point of sales system. * Strong work ethic ... The Level 2 Supervisor must be able to work with minimum direction and periodic supervision. The ...

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All JobsLevel Two Computer Technician JobsLevel Two Computer Technician Jobs in Phoenix, AZ

Level Two Computer Technician information

See Phoenix, AZ salary details

$12

$20

$31

How much do level two computer technician jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for level two computer technician in Phoenix, AZ is $20.70, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $23.17 per hour, depending on experience, location, and employer.

What does a Level Two Computer Technician do?

A Level Two Computer Technician handles more complex hardware and software issues than entry-level technicians, including troubleshooting network problems, repairing or replacing components, and configuring systems. They often work with diagnostic tools, support end-users, and may assist in maintaining IT infrastructure within organizations.

Is a level two computer technician in demand?

Level two computer technicians are in steady demand due to their specialized skills in troubleshooting hardware and software issues, often requiring certifications like CompTIA A+ or Network+. They are commonly employed in IT support, help desks, and technical service environments, with job growth driven by increasing reliance on technology and network infrastructure.

What is the difference between Level Two Computer Technician vs Level One Computer Technician?

AspectLevel Two Computer TechnicianLevel One Computer Technician
CertificationsCompTIA A+, Network+ (often required)CompTIA A+ (basic certification)
Work EnvironmentMore complex troubleshooting, hardware repairs, network supportBasic troubleshooting, hardware setup, software installation
Employer UsageIT support teams, service providers, corporate IT departmentsHelp desks, entry-level support roles, retail tech support

Level Two Computer Technicians typically handle more complex issues, requiring advanced certifications and experience, whereas Level One Technicians focus on basic support tasks. Both roles are essential in IT support hierarchies, with Level Two technicians often supervising or assisting Level One staff.

What are popular job titles related to Level Two Computer Technician jobs in Phoenix, AZ?

For Level Two Computer Technician jobs in Phoenix, AZ, the most frequently searched job titles are:

What job categories do people searching Level Two Computer Technician jobs in Phoenix, AZ look for?

The top searched job categories for Level Two Computer Technician jobs in Phoenix, AZ are:

What cities near Phoenix, AZ are hiring for Level Two Computer Technician jobs?

Cities near Phoenix, AZ with the most Level Two Computer Technician job openings:

Level Two Computer Technician jobs near you

Help Desk Support Level II Technician

K2 Staffing, LLC

Tempe, AZ

$31 - $35/hr

Full-time

Posted 17 days ago

Job description

Summary

Our client is a growing Managed Service Provider (MSP) in the Tempe, AZ area and is seeking an experienced Help Desk Support Level II Technician to join their technical support team. This role is responsible for providing exceptional IT support to a diverse client base by troubleshooting hardware, software, server, network, and cloud-related issues while delivering outstanding customer service.

The ideal candidate has prior MSP experience, is comfortable working in a fast-paced, ticket-driven environment, and has strong experience supporting Microsoft environments, networking infrastructure, and end-user technologies. This is an excellent opportunity for a motivated IT professional who enjoys solving technical challenges and working directly with clients.

Duties & Responsibilities

End User Support & Service Desk

  • Provide technical support to end users via phone, email, remote support tools, and service desk ticketing systems.
  • Troubleshoot and resolve desktop, laptop, printer, mobile device, software, and peripheral issues.
  • Provision, configure, and deploy workstations, user accounts, and equipment for new hires.
  • Prioritize and manage support requests to ensure service level agreements (SLAs) are consistently met.
  • Escalate complex technical issues when appropriate while maintaining ownership of the support process.
  • Deliver excellent customer service and communicate technical information clearly to non-technical users.

Systems & Server Administration

  • Administer and support Windows Server environments, including Active Directory, Group Policy, DNS, DHCP, and File & Print Services.
  • Support Microsoft 365, Exchange, and related cloud services.
  • Perform user administration, password resets, account provisioning, and permissions management.
  • Install, configure, and maintain antivirus and endpoint security solutions.
  • Assist with server maintenance, updates, monitoring, and troubleshooting.

Network & Infrastructure Support

  • Troubleshoot and support network infrastructure including switches, routers, wireless networks, and firewalls.
  • Assist with network configuration, monitoring, maintenance, and performance optimization.
  • Support cloud computing environments and hybrid infrastructure solutions.
  • Configure and support VoIP phone systems and related telecommunications technologies.
  • Monitor system alerts and proactively respond to potential issues.

Technical Operations

  • Utilize remote monitoring and management (RMM) tools to identify and resolve technical issues.
  • Document troubleshooting steps, resolutions, and client interactions within the PSA system.
  • Assist with project work, system upgrades, migrations, and technology implementations.
  • Maintain accurate documentation of client environments and technical procedures.
  • Stay current with emerging technologies and recommend improvements where appropriate.
Qualifications & Requirements

Required Experience

  • Minimum of 4 years of hands-on IT support experience in a professional environment.
  • Previous experience supporting Windows desktop and server environments.
  • Experience troubleshooting networking, Microsoft technologies, and end-user systems.
  • Experience working in a client-facing technical support role.
  • Previous experience working for a Managed Service Provider (MSP) is highly preferred.

Technical Skills

  • Strong knowledge of Windows Server administration.
  • Experience with Active Directory, DNS, DHCP, Group Policy, and File & Print Services.
  • Experience supporting Microsoft 365 and Microsoft Exchange.
  • Familiarity with networking concepts including switches, routers, firewalls, VPNs, and wireless networking.
  • Experience with Remote Monitoring & Management (RMM) tools and PSA/ticketing systems such as ConnectWise RMM and Autotask is a plus.
  • Experience configuring and supporting VoIP solutions.
  • Strong understanding of workstation deployment, endpoint security, and troubleshooting.

Professional Skills

  • Excellent troubleshooting and analytical skills.
  • Strong verbal and written communication skills with the ability to interact professionally with clients.
  • Outstanding customer service and relationship-building abilities.
  • Strong organizational and time management skills.
  • Ability to prioritize multiple tasks in a fast-paced environment.
  • Self-motivated, dependable, and able to work both independently and collaboratively within a team.

Preferred Qualifications

  • Previous MSP experience.
  • CompTIA A+, Network+, or Security+ certifications.
  • Microsoft certifications (MCSA, MCSE, Microsoft Certified Professional, or equivalent).
  • Cisco certifications such as CCNA are a plus.
  • Experience with cloud technologies, virtualization, and business productivity solutions.