Lessons Manager Jobs in Kitchener, ON (NOW HIRING)

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Team Overview

As an Advisor, Project Management, you will lead and support strategic initiatives that drive business growth, operational excellence, customer value, and regulatory compliance.
Thriving in situations where direction is not immediately clear, you will bring clarity and focus to complex challenges by aligning stakeholders around common objectives and enabling informed decision-making. In doing so, you will play a key role in translating complex business challenges into actionable plans and successful outcomes.
Beyond project delivery, you will drive organizational effectiveness by identifying opportunities to streamline processes, strengthen governance, enhance cross-functional collaboration, mitigate enterprise risk, and improve the overall efficiency and effectiveness of how work is executed across the organization. This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

Role Overview And Core Responsibilities

• Lead strategic business and technology initiatives from initiation through implementation.
• Partner with stakeholders to define objectives, clarify problems, assess options, and establish practical paths forward.
• Navigate ambiguity by bringing structure, clarity, and momentum to complex initiatives where requirements, ownership, priorities, or solutions may not be fully defined.
• Facilitate alignment across diverse stakeholder groups and support decision making through influence, communication, and collaboration.
• Develop and maintain project plans, governance materials, executive reporting, risk registers, issue logs, and project documentation.
• Identify, assess, and proactively manage risks, issues, dependencies, assumptions, and change impacts.
• Monitor project performance and recommend corrective actions to achieve delivery objectives.
• Support portfolio planning, prioritization, governance, intake, and benefits realization activities.
• Identify recurring project, program, and enterprise-level risks and collaborate with stakeholders to address underlying root causes.
• Act as a catalyst for organizational improvement by identifying opportunities to reduce delivery friction, improve cross-functional collaboration, simplify processes, and strengthen enterprise execution capabilities.
• Champion continuous improvement initiatives that improve delivery effectiveness, governance, operational efficiency, customer outcomes, and employee experience.
• Leverage data, automation, AI-enabled tools, and emerging technologies to enhance planning, reporting, risk identification, issue management, and productivity.
• Capture and share lessons learned and best practices to strengthen organizational capabilities and promote continuous learning.
• Contribute to the evolution of project management practices, methodologies, governance processes, standards, templates, and ways of working.

Required Knowledge And Experiences

• 8+ years of experience leading complex business, technology, transformation, or operational initiatives in cross-functional environments.
• Proven ability to deliver results in situations where requirements, priorities, ownership, or solutions may not be fully defined.
• Strong critical thinking and problem-solving skills, with the ability to break down complex challenges, identify root causes, and develop practical paths forward.
• Demonstrated ability to navigate ambiguity, establish direction, and create clarity in dynamic and evolving environments.
• Exceptional relationship-building, communication, facilitation, and stakeholder management skills.
• Ability to influence decisions, build consensus, and drive action without direct authority.
• Experience managing project governance, executive communications, risk management, issue resolution, and organizational change.
• Strong business acumen with the ability to connect project activities to strategic objectives and measurable business outcomes.
• A continuous improvement mindset, with a passion for improving processes, reducing delivery friction, and enhancing organizational effectiveness.
• Experience identifying recurring project, program, or enterprise-wide challenges and driving sustainable solutions.
• Curiosity and willingness to leverage data, automation, and AI-enabled tools to improve planning, reporting, decision making, delivery effectiveness, and team productivity.
• Experience working with Agile, Waterfall, or hybrid delivery methodologies.
• PMP, CAPM, Agile, Scrum, Lean, Change Management, or related certifications are considered assets.

The expected pay range for this position is $98,000 - $135,000 annually. The payinformation provided for this position reflects a reasonable estimate of the range of expectedcompensation for this job. At TransUnion, actual compensation is based on careful consideration ofmany factors such as (but not limited to) an individual's education, training, work experience, job related skill set, location, and industry knowledge, as well as the scope and responsibilities of theposition and market considerations. In addition, variable compensation is based on applicable companyguidance and plan documents as well as performance.

This job posting is for an existing vacancy. The opening is the result of a newly created position.

Accommodation is available, including for applicants with disabilities, in accordance with applicable laws.

TransUnion Overview:

At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver's seat of their professional development- while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; that's why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence.

Be a part of our Workforce for Good - you'll work with great people, pioneering products and cutting-edge technology.

TransUnion's Internal Job Title:

Advisor, Project Management