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Lend Nation Jobs (NOW HIRING)

QCHI

Customer Service Representative

Goodlettsville, TN · On-site

$15 - $20.50/hr

Lend Nation is looking for an energetic, positive Full Time Customer Service Representative to join our team! This position will work at Branch 4608 located at 601 S Main St, Ste. B, Goodlettsville ...

QCHI

Customer Service Representative

Goodlettsville, TN · On-site

$14/hr

Lend Nation is looking for an energetic, positive Full Time Customer Service Representative to join our team! This position will work at Branch 4608 located at 601 S Main St, Ste. B, Goodlettsville ...

QCHI

Customer Service Representative

Biloxi, MS · On-site

$14.25 - $19.25/hr

Lend Nation is looking for an energetic, positive Full Time Customer Service Representative to join our team! This position will work at Branch 4503 located at 1735 Pass Rd Biloxi, MS 39531. The ...

QCHI

Customer Service Representative

Florence, AL · On-site

$15/hr

Lend Nation is looking for an energetic, positive Full-Time Customer Service Representative to join our team! This position will work at Branch 4122 located at 2922 Florence Blvd Florence, AL 35630.

QCHI

Customer Service Representative

Topeka, KS · On-site

$15 - $20.50/hr

Lend Nation is looking for an energetic, positive Full Time Customer Service Representative to join our team! This position will work at Branch 3278 located at 801 SW Topeka Blvd Topeka, KS 66612.

QCHI

Assistant Manager

Belton, MO · On-site

Lend Nation is looking for an energetic, positive Full-Time Assistant Manager to join our team! This is a full-time entry-level position that has great potential for the right person! We are looking ...

QCHI

Customer Service Representative

Olathe, KS · On-site

$15.50 - $21/hr

Lend Nation is looking for an energetic, positive Full Time Customer Service Representative to join our team! Rapid advancement potential! This position will work at Branch 3272 located at 1113 E ...

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How much do lend nation jobs pay per hour?

As of Jul 12, 2026, the average hourly pay for lend nation in the United States is $42.24, according to ZipRecruiter salary data. Most workers in this role earn between $31.49 and $50.00 per hour, depending on experience, location, and employer.

What is the difference between Lend Nation vs Loan Officer?

AspectLend NationLoan Officer
Primary RoleProvides small personal and payday loans directly to customersAssesses, authorizes, and recommends loan applications for various types of loans
Work EnvironmentRetail locations, financial service centersBank branches, lending institutions, or mortgage companies
Required CredentialsHigh school diploma or equivalent; some states require licensingHigh school diploma; often requires licensing or certification depending on loan type
Industry UsageFinancial services, payday lendingBanking, mortgage, and consumer lending

While Lend Nation focuses on providing direct small loans to consumers, Loan Officers evaluate and approve a variety of loan applications across banking and lending institutions. Both roles require knowledge of lending practices and customer service skills, but they differ in scope and work environment.

What is Lend Nation?

Lend Nation is a financial services company that provides a variety of short-term lending solutions, such as payday loans, installment loans, title loans, and check cashing services. They operate both online and through physical store locations across the United States. Lend Nation aims to help customers access fast cash for unexpected expenses or emergencies, often catering to individuals who may not qualify for traditional bank loans. Their services are typically designed to be quick and convenient, with a focus on customer service and accessibility.

What are the key skills and qualifications needed to thrive as a Lend Nation Customer Service Representative, and why are they important?

To excel as a Customer Service Representative at Lend Nation, you need strong interpersonal skills, basic math proficiency, and experience in retail or financial services, often supported by a high school diploma or equivalent. Familiarity with point-of-sale systems, loan processing software, and cash handling procedures is typically required. Exceptional communication, problem-solving abilities, and attention to detail help you stand out in this customer-facing role. These skills are crucial for maintaining compliance, ensuring accurate transactions, and building trust with clients in a fast-paced financial environment.

What are some typical challenges faced by customer service representatives at Lend Nation, and how can they be effectively managed?

Customer service representatives at Lend Nation often encounter challenges such as handling sensitive financial issues, managing high volumes of customer inquiries, and working with clients under financial stress. Effective communication, empathy, and strong problem-solving skills are essential for navigating these situations. Team members typically receive ongoing training and support from supervisors, and collaboration with colleagues is encouraged to resolve complex cases and maintain a positive customer experience.
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Lend Nation jobs near you
Infographic showing various Lend Nation job openings in the United States as of July 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution, with an average salary of $87,868 per year, or $42.2 per hour.
Customer Service Representative

Customer Service Representative

QCHI

Goodlettsville, TN • On-site

$15 - $20.50/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Lend Nation is looking for an energetic, positive Full Time Customer Service Representative to join our team!
This position will work at Branch 4608 located at 601 S Main St, Ste. B, Goodlettsville, TN 37072
The Customer Service Representative opportunity is a full-time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills!
As a Customer Service Representative you will:

  • Complete cash transactions for our customers
  • Initiate customer loans
  • Contact customers about past due payments
  • Work rotating shifts and some Saturdays. You will have Sundays off!
As a Customer Service Representative you will need to bring:
  • Excellent customer service skills
  • Cash Handling experience
  • Ability to operate computers and standard office equipment preferred.
  • Safe, secure, reliable transportation and a valid driver's license and maintain auto insurance.
  • Ability to work with minimal supervision.
  • Reliable attendance is an essential requirement of the position.
  • Must be at least 19 years of age.
  • Must have proof of eligibility to legally work in the United States
We offer our Customer Service Representatives:
  • Monthly bonus program
  • Steady hours, Paid Time Off, Paid Holidays
BENEFITS:
  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance

*Benefits available to full time employees. Each benefit available at varying lengths of employment.
ABOUT THE COMPANY
QCHI (LendNation) is a leading customer-focused provider of convenient financial solutions that meet the immediate needs of mainstream consumers. With more than 30-years of experience, QCHI has grown to become a trusted leader in the Alternative Financial Services marketplace, primarily providing credit options for consumers under-served by traditional banking institutions. Additionally, they have expanded services to include small businesses.
Operating in the specialty finance industry, QCHI provides services through a network of approximately 230 branches in the United States and online in the U.S. under the brands LendNation and 310-Loan in Canada.
QCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as additional services such as check cashing and bill pay. Knowing that today's customer seeks convenient options and speed, QCH’s products and services are focused on providing the financial solutions customers need and appreciate.
The specialty finance consumer loan industry is rapidly evolving as customers search for greater convenience through online transaction capabilities and a broader spectrum of loan products. To meet these customer needs, improvements in technology, product/process development and innovation are critical to gaining market share and competitive scale.
Geographically, QCHI’s headquarters is based in Lenexa, Kansas. QCHI has approximately 700 employees across the United States. Learn more about QCHI (aka QC Holdings and Lend Nation) at our website www.qchi.com/company.
This is a full-time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills!
QCHI / Lend Nation is an Equal Opportunity Employer
Customer Service Representative
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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