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Lego Customer Service Jobs (NOW HIRING)

Lego

Part-Time Team Leader

Lawrenceville, GA

$20.70 - $23.90/hr

  • PTO

Join the LEGO Brand Retail team as a part-time Team Leader at Sugarloaf Mills, Lawrenceville GA ... of customer service, product knowledge and sales. Experience the pride, dedication, and shared ...

New

Lego

Retail Part Time Team Leader

Franklin, TN · On-site

$22.10 - $25.30/hr

  • PTO

Join the LEGO Brand Retail team as a part-time Team Leader atCool Springs Galleria Franklin, TNand ... of customer service, product knowledge and sales. Experience the pride, dedication, and shared ...

Lego

Retail Part Time Team Leader

Syracuse, NY · On-site

$20.70 - $22.10/hr

  • PTO

Join the LEGO Brand Retail team as a part-time Team Leader at Destiny USA Mall in Syracuse, NYand ... of customer service, product knowledge and sales. Experience the pride, dedication, and shared ...

Lego

Team Leader - 738 Baybrook

Friendswood, TX

$20.70 - $23.90/hr

  • PTO

Join the LEGO Brand Retail team as a part-time Team Leader atXYZ MALL in CITY, STATEand be a role ... of customer service, product knowledge and sales. Experience the pride, dedication, and shared ...

New

Lego

Retail Part Time Team Leader

Columbus, OH · On-site

$20.70 - $22.10/hr

  • PTO

Join the LEGO Brand Retail team as a part-time Team Leader at Easton Town Center in Columbus ... of customer service, product knowledge and sales. Experience the pride, dedication, and shared ...

Lego

Retail Part Time Team Leader

Lynnwood, WA · On-site

$27.64 - $30.84/hr

  • PTO

Join the LEGO Brand Retail team as a part-time Team Leader at Alderwood Mall in Lynnwood, WA and be ... of customer service, product knowledge and sales. Experience the pride, dedication, and shared ...

Lego

$20.70 - $23.90/hr

  • PTO

Join the LEGO Brand Retail team as a part-time Team Leader and be a role model as you provide a ... our high standards of customer service, product knowledge and sales. Experience the pride ...

LEGO

Social Responsibility, Student Worker

Boston, MA · Hybrid

$41.70/hr

  • PTO

Collect, run, and analyze data related to CSR programs, ensuring accurate and timely reporting ... Our workplace enables our LEGO colleagues to be and do their best at work. Introducing a flexible ...

LEGO

Social Responsibility, Student Worker

Boston, MA · On-site

$41.70/hr

  • PTO

Collect, run, and analyze data related to CSR programs, ensuring accurate and timely reporting ... Our workplace enables our LEGO ® colleagues to be and do their best at work. Introducing a ...

LEGO Discovery Centre

Guest Experience Host

Somerville, MA · On-site

$16.20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... or customer service is a magical bonus ! * Fun, dynamic, and friendly personality that lights up ... The LEGO Group is highly committed to equal employment opportunity and equal pay and seeksto ...

Lego

Sales Associate Hourly

Danbury, CT · On-site

$15.25 - $17.75/hr

  • PTO

Ensure a signature experience for every guest that visits our LEGO stores by greeting every guest ... to manager Customer engagement Use of promotional materials, loyalty programs Typically ...

LEGO Discovery Centre

Retail Host

Atlanta, GA

$14/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... or customer service is a magical bonus ! * Fun, dynamic, and friendly personality that lights up ... The LEGO Group is highly committed to equal employment opportunity and equal pay and seeksto ...

Lego

Retail Part Time Team Leader

Franklin, TN · On-site

$22.10 - $25.30/hr

  • PTO

... of customer service, product knowledge and sales. Experience the pride, dedication, and shared ... LEGO ® Brand Retail strives to foster relationships with our guests and team members that ...

LEGO Discovery Centre

Guest Experience Host

Atlanta, GA

$14/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... or customer service is a magical bonus ! * Fun, dynamic, and friendly personality that lights up ... The LEGO Group is highly committed to equal employment opportunity and equal pay and seeksto ...

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Lego Customer Service information

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How much do lego customer service jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for lego customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Lego Customer Service?

A Lego Customer Service job involves assisting customers with inquiries about Lego products, orders, replacements, and troubleshooting issues. Representatives provide support through phone, email, or chat to ensure customer satisfaction. They also handle complaints, process returns, and offer guidance on building instructions or missing pieces. Strong communication and problem-solving skills are essential for this role.

What does a Lego Customer Service representative do?

In Lego Customer Service, your day usually involves responding to customer inquiries via phone, email, or chat, providing product information, assisting with orders, and resolving issues such as missing parts or shipping questions. You may collaborate closely with other team members, including logistics and product specialists, to address more complex concerns. The work environment is supportive, often offering training and regular updates on new products. Over time, you can take on additional responsibilities such as mentoring new colleagues or moving into supervisory roles. This position provides a dynamic, engaging workflow where you can make a direct and positive impact on customer experiences.

What skills and qualifications are needed for Lego Customer Service?

To excel in Lego Customer Service, you should possess strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by experience in retail or customer support roles. Familiarity with CRM systems, helpdesk software, and company-specific product databases is advantageous. Patience, empathy, and the ability to stay positive under pressure help you stand out when assisting a diverse range of customers. These competencies are crucial for effectively resolving inquiries, maintaining brand reputation, and ensuring customer satisfaction.

Does Lego Customer Service offer remote jobs?

Lego Customer Service positions are typically based in physical locations, but some roles may offer remote or hybrid work options depending on the position and company policies. Candidates should review specific job listings for remote work opportunities and requirements such as communication skills and familiarity with customer service tools.
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Lego Customer Service jobs near you
Infographic showing various Lego Customer Service job openings in the United States as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Part-Time Retail Supervisor - Danbury Fair (CT)

Lego

Danbury, CT • On-site

$23.50 - $24.90/hr

Part-time

PTO

Re-posted 17 days ago

LEGO Group rating

7.8

Company rating: 7.8 out of 10

Based on 58 frontline employees who took The Breakroom Quiz

50th of 734 rated retailers

Job description

Job Description

Core Responsibilities Assists the ASM and SM in maintaining holiday, attendance, and team scheduling Effectively supervise Sales Associates during the shift, dealing with potential issues appropriately and in line with LEGO policies and procedures, with the ASM and SM's support, providing timely coaching and feedback Complete orders for store and office supplies in line with guidelines and operating budgets Ensures money handling procedures are followed by all Sales Associates Ensures a well organised stockroom is maintained at all times and that all available products are merchandised on the shop floor and loss prevention targets are achieved Assists the ASM and SM in achieving a high standard of merchandise presentation following store guidelines Receive and process delivery of product and store materials Weekend availability a necessity

Are you ready to create the ultimate guest experience while inspiring the builders of tomorrow?

Join the LEGO Brand Retail team as a part-time Team Leader atDanbury Fair Mall in Danbury, CTand be a role model as you provide a brand experience for our customers. This part-time Team Leader will provide training to enhance the team's ability to exceed our high standards of customer service, product knowledge and sales.

Experience the pride, dedication, and shared sense of responsibility

  • Enhance profitable sales by the regular review of sales and margin information

  • Assist to ensure that appropriate and effective space management techniques are used

  • Ensure that the Store graphics system (including pricing) is maintained effectively, with a focus on customer service and maximizing profitable sales

  • Ensure that all fixtures are always replenished

  • Evaluate and communicate on competitor visual merchandising techniques, finding opportunities to develop our business further

  • Train Sales Associates on visual merchandising techniques according to LEGO Brand Retail guidelines

  • Empower and develop a high-performance team by sharing the LEGO Brand, Vision and Values

Deliver inspirational retail experiences built on LEGO Brand values

The LEGO Group is a family-owned, international business and collaboration shapes everything we do. As a Team Leader for LEGO Brand Retail, you are the face of our company. We are looking for individuals who can motivate, energize and inspire others to outstanding performance while cultivating a positive, team-oriented, safety-first environment. LEGO Brand Retail strives to foster relationships with our guests and team members that transcend generations and are as timeless as the products we sell.

Do you have what it takesto inspire and develop the builders of tomorrow?

  • Leadership and/or management experience in a retail store environment

  • Delivery of Employee training

  • Cash handling and inventory/sales auditing

  • Point of sale automated systems

  • Merchandise maintenance and visual merchandising

  • Physical specifications: Constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, and climbing ladders. Vision abilities include close vision, depth perception, and the ability to adjust focus. Involves lifting at least 30 lbs.

  • Must provide availability to work up to 30 hours per week covering the full week and weekend with a minimum of 4 days (does not mean you'll be scheduled for 30 hours, but 30 hours of availability must be given)

Join the LEGOBrand Retail Team!

Share our commitment to providing an active hands-on experience that encourages imagination and creativity through in-store play. Use the APPLY NOW button above or below.

The hourly wage for the position has a range of $23.50-$24.90based onanticipatedresponsibilities, market benchmarks, and organizational constraints. The LEGO Group carefully considers a wide range of compensation factors, including but not limited to prior experience, skills,expertise, location, internal equity, and other considerationspermittedby law. The comprehensiveremunerationdetails,inclusive ofany benefits, will be communicated upon finalization of the employment offer.

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.

What's in it for you?

Here are some of what to expect:

FamilyCareLeave -We offer enhanced paid leave options for those important times.

Insurances -All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellbeing- We want you to be your best self, so you'll have access to the Headspace App and lots of wellbeing initiatives and programs run by local teams where you are based

ColleagueDiscount- We know you'll love to build so from day 1 you will qualify for our generous colleague discount.

Bonus- We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme

Your workplace -You'll find this at the top of this advert and when you join the team, we'll confirm this with you.

We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.
The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age, religion and Veteran status) to apply for roles in our team.


We support our employees in being there for the moments that matter in life and celebrate families of all kinds, the loved ones that make us who we are. Being part of the LEGO Group also means taking part in our annual Play Day, playing a part in building a sustainable future and continuing our mission to "inspire and develop the builders of tomorrow."
The LEGO Group is fully committed to Children's Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children's Rights.

We conduct drug screening as a part of our drug free workplace policy and in support of our commitment to the health and safety of our employees.

Online Application Accessibility Statement; which is intended for people with disabilities - LEGO systems endeavors to make www.LEGO.com/jobs accessible to any and all users. If you would like to contact us regarding the accessibility of our web site or need assistance completing the application process, please contact the HR Service Desk at 1.860-763-7777, option #3. Please note, these communication channels should be used for those having difficulty accessing our on-line channels, not to inquire about job opportunities.

Just imagine building your dream career.

Then make it real.

Join the LEGO team today.

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