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Lego Customer Service Jobs (NOW HIRING)

The Original Block Dreams LLC

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Project Specialist - LEGO Ambassador

Ann Arbor, MI

$12.50 - $15/hr

LEGO ® Ambassador / Product Specialist Location: Bricks & Minifigs Ann Arbor, MI Position Type ... Provide exceptional customer service in-store and at special events. * Support sales goals through ...

The Original Block Dreams LLC

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Project Specialist - LEGO Ambassador

Ann Arbor, MI · On-site

$12.50 - $15/hr

LEGO ® Ambassador / Product Specialist Location: Bricks & Minifigs Ann Arbor, MI Position Type ... Provide exceptional customer service in-store and at special events. * Support sales goals through ...

Lego

Store Supervisor

Providence, RI

$20.70 - $22.10/hr

Join the LEGO Brand Retail team as a part-time Team Leader at Providence Place Mall in Providence ... of customer service, product knowledge and sales. Experience the pride, dedication, and shared ...

Lego

Part Time Team Leader

Los Angeles, CA

$22.79 - $24.19/hr

Join the LEGO Brand Retail team as a part-time Team Leader and be a role model as you provide a ... our high standards of customer service, product knowledge and sales. Experience the pride ...

Lego

Part Time Supervisor

Woodbridge, VA · On-site

$23.50 - $24.90/hr

Join the LEGO ® Brand Retail team as a part-time Supervisor and be a role model as you provide a ... on customer service and maximizing profitable sales * Ensure that all fixtures are fully ...

Lego

Part Time Team Lead

San Diego, CA

$23.50 - $24.90/hr

Join the LEGO Brand Retail team as a part-time Team Leader atPromenade Temecula In Temecula, CAand ... of customer service, product knowledge and sales. Experience the pride, dedication, and shared ...

Lego

Full Time Team Lead

San Diego, CA

$23.50 - $24.90/hr

Join the LEGO Brand Retail team as a full-time Team Leader in Temecula CA at the Promenade Temecula ... our high standards of customer service, product knowledge and sales. Experience the pride ...

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How much do lego customer service jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for lego customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Lego Customer Service position, and why are they important?

To excel in Lego Customer Service, you should possess strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by experience in retail or customer support roles. Familiarity with CRM systems, helpdesk software, and company-specific product databases is advantageous. Patience, empathy, and the ability to stay positive under pressure help you stand out when assisting a diverse range of customers. These competencies are crucial for effectively resolving inquiries, maintaining brand reputation, and ensuring customer satisfaction.

What is a Lego Customer Service job?

A Lego Customer Service job involves assisting customers with inquiries about Lego products, orders, replacements, and troubleshooting issues. Representatives provide support through phone, email, or chat to ensure customer satisfaction. They also handle complaints, process returns, and offer guidance on building instructions or missing pieces. Strong communication and problem-solving skills are essential for this role.

What does a typical day look like for someone working in Lego Customer Service?

In Lego Customer Service, your day usually involves responding to customer inquiries via phone, email, or chat, providing product information, assisting with orders, and resolving issues such as missing parts or shipping questions. You may collaborate closely with other team members, including logistics and product specialists, to address more complex concerns. The work environment is supportive, often offering training and regular updates on new products. Over time, you can take on additional responsibilities such as mentoring new colleagues or moving into supervisory roles. This position provides a dynamic, engaging workflow where you can make a direct and positive impact on customer experiences.

More about Lego Customer Service jobs
What cities are hiring for Lego Customer Service jobs? Cities with the most Lego Customer Service job openings:
What are the most commonly searched types of Lego Customer Service jobs? The most popular types of Lego Customer Service jobs are:
What states have the most Lego Customer Service jobs? States with the most job openings for Lego Customer Service jobs include:
What job categories do people searching Lego Customer Service jobs look for? The top searched job categories for Lego Customer Service jobs are:
Lego Customer Service jobs near you
Infographic showing various Lego Customer Service job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Project Specialist - LEGO Ambassador

The Original Block Dreams LLC

Ann Arbor, MI

$12.50 - $15/hr

Other

Posted yesterday

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Job description

LEGO® Ambassador / Product Specialist

Location: Bricks & Minifigs Ann Arbor, MI
Position Type: Part-Time or Full-Time (based on candidate fit)

About Us

Bricks & Minifigs Ann Arbor is Michigan’s ultimate destination for LEGO® fans! We specialize in buying, selling, and trading all things LEGO — from new sets and retired collections to bulk bricks and custom creations. Our store thrives on creativity, community, and connection, and we’re looking for an energetic LEGO Ambassador to help share that passion with every guest who walks through our doors.

Position Overview

As a LEGO Ambassador, you’ll serve as a product expert, merchandiser, and customer experience champion. You’ll help create an engaging, family-friendly environment where imagination thrives, whether that’s inspiring a young builder, assisting with set selection, or curating our latest displays.

This position blends sales, merchandising, and brand representation — perfect for someone who loves LEGO and wants to be part of a growing creative retail team.

Key Responsibilities

Customer Engagement & Sales

  • Deliver a welcoming and enthusiastic experience for every guest.

  • Educate customers on products, new releases, and store events.

  • Provide exceptional customer service in-store and at special events.

  • Support sales goals through suggestive selling and creative merchandising.

Product Expertise & Merchandising

  • Maintain and refresh displays, themed tables, and feature walls.

  • Ensure accurate product tagging, signage, and inventory placement.

  • Learn and communicate product details and rarity insights for sets, minifigs, and bulk.

  • Contribute to themed builds and creative in-store presentations.

Brand Representation & Events

  • Represent the Bricks & Minifigs and LEGO® communities at local events or conventions.

  • Act as a positive brand ambassador on social media and in community outreach.

Store Support

  • Process trade-ins and inventory following established procedures.

  • Assist with POS transactions, restocking, and organization of bulk and minifig sections.

  • Maintain a clean, safe, and inviting store environment.

Qualifications

  • Strong customer service and communication skills.

  • You do not have to be a LEGO® superfan or expert but we would love you to have enthusiasm for LEGO® products, creativity, and community.

  • Retail or merchandising experience preferred but not required.

  • Ability to lift and organize inventory

  • Dependable, team-oriented, and comfortable in a dynamic retail environment.

  • Flexible schedule availability

Perks

  • Employee discounts

  • Creative, fun, and family-friendly workplace.

  • Opportunities for advancement in store operations, events, and management.

  • Be part of a team that celebrates imagination and community every day.

Compensation

  • Part-Time/Full-Time: $12.50–$15+ (based on experience)

How to Apply

Submit your application directly through ZipRecruiter!