Salary : $79,058.00 - $122,536.00 Annually
Location : 807 E Main Street, Durham, NC
Job Type: Full time with benefits
Remote Employment: Flexible/Hybrid
Job Number: 26-05993
Department: Office of Economic and Workforce Development
Opening Date: 06/24/2026
Closing Date: Continuous
Position Description
Work, Serve, Thrive. With the City of Durham
Advance in your career while making a real difference in the community you serve.
Hiring Range: $79,058 - $93,000/ Annually
Hours: 8:30 AM - 5:30 PM/ Monday-Friday
The
Business Services Administrator performs responsible administrative, contracting, procurement, and Agenda-coordination work in support of the City of Durham's Office of Economic and Workforce Development (OEWD). A significant portion of this position's responsibilities involves coordinating OEWD's Agenda process and as well as the department's contract development and tracking processes. The role ensures that all Agenda items and contract documents submitted for review and approval are accurate, complete, timely, and compliant with City policies and applicable regulations.
The position also provides administrative support to the department's procurement and Request for Proposal (RFP) processes, assists with compliance and documentation requirements, and supports staff, contractors, and community partners. Work requires strong organizational skills, independent judgment, and the ability to coordinate multiple priorities and deadlines across the department.
Duties/Responsibilities
Agenda Process Coordination
• Coordinates the development, review, and submission of OEWD Agenda items for City Council and related boards and committees.
• Ensures that Agenda submissions meet City standards for accuracy, formatting, required attachments, and approvals.
• Tracks all Agenda deadlines, maintains internal calendars, and communicates process requirements to staff.
• Serves as the department's primary liaison to the City Manager's Office and City Clerk's Office regarding Agenda workflows, revisions, approvals, and meeting schedules.
• Maintains a comprehensive record of Agenda items, supporting documents, and Council actions for audit, compliance, and reporting needs.
• Provides training and guidance to OEWD staff on Agenda procedures, templates, and best practices.
Contract Process Coordination
• Assists in drafting, reviewing, and formatting contracts, amendments, MOUs, and grant agreements under the direction of the Senior Manager for Finance and Administration.
• Maintains contract files, deliverable calendars, and compliance documentation in accordance with City requirements.
• Tracks contract status from initiation through execution, ensuring timely routing and workflow approvals.
• Monitors contract deadlines, insurance requirements, performance benchmarks, and vendor compliance; notifies staff of upcoming actions or deficiencies.
• Supports invoice review processes by verifying deliverables and alignment with contract terms.
• Provides guidance to staff and vendors on contract documentation standards and routing procedures.
RFP and Solicitation Process Coordination
• Coordinates administrative tasks related to OEWD's RFP, RFQ, and bid processes.
• Prepares draft scopes of work, schedules, and procurement packets for review.
• Posts solicitations to approved City systems and external platforms.
• Organizes pre-proposal meetings, evaluation panel materials, vendor communications, and submission logistics.
• Tracks procurement timelines and ensures that documentation is complete and audit-ready.
Compliance and Reporting Assistance
• Ensures all Agenda, contract, procurement, and RFP materials comply with City policies and applicable state and federal requirements.
• Assists with audit preparation by assembling required documents and maintaining accurate records.
• Supports grant reporting by tracking deliverables, deadlines, and supporting materials.
Customer Service and Stakeholder Support
• Provides information and assistance to contractors, community partners, workforce providers, and small businesses regarding OEWD processes.
• Assists internal staff in understanding Agenda requirements, contract workflows, procurement steps, and documentation standards.
Process Improvement
• Recommends updates to Agenda workflows, contract management procedures, and procurement processes to improve efficiency and compliance.
• Participates in training and contributes to the development of departmental standard operating procedures.
Minimum Qualifications & Experience
- Bachelor's degree in business or public administration, or directly related field, or equivalent
- Five years of professional experience that includes subject-matter expertise related to the assignment, such as coordinating agenda or legislative workflow processes; managing public-sector contract drafting, routing, or compliance; or supporting RFP/RFQ processes in collaboration with purchasing, finance, or legal functions.
- Some assignments may require a valid North Carolina Class C Driver's License with a satisfactory driving record within 60 days of hire.
Additional Preferred Skills
- Master's degree in business administration, public administration, finance, or a related field.
- Experience in local government, economic development, workforce development, or grant-funded programs.
- Experience in accounting and budget management
Benefits - General Full-Time Employees
- 12-13 paid holidays per year
- 13 standard work days of vacation per year
- 13 standard work days of sick leave per year, which accumulates indefinitely; sick leave may be used toward early retirement
- 2 weeks paid military leave per year
- Medical, dental, vision, and supplemental life insurance plans
- State and City retirement plans
- Short and long term disability plans
- Paid temporary disability leave for specified conditions
- City contribution of 13.6% into the N.C. State Retirement System
- Paid funeral leave
- Employee Assistance Program - personal and family counseling
- Paid life insurance equal to annual salary
- 48 hours for volunteer work each year*
- 4 hours parental leave each year
- Workman's Compensation Insurance
- 457 Deferred Compensation Plans
Benefits - Part-Time (1,000 hours or more per year)
- 401(k) retirement plan (5.0% of salary)
- State retirement plan
Benefits Part-Time (Average 30 hours per week over 12 month period)
- 401(k) retirement plan (5.0% of salary)
- State retirement plan effective first day of the month following date of hire
- Health insurance effective first day of the month following date of hire
- Dental and life insurance, after one year of service
- Pro-rated vacation, pro-rated sick, pro-rated floating holiday, parttime holiday pay (based on scheduled hours for that day) after one year of service
01
Where did you first hear about this opportunity?
- City of Durham Website
- Walk in
- Job fair
- Employee referral
- Professional organization ***Please list the organization in "other" box below***
- Internet posting ***Please list the specific web site in the "other" box below***
- Craig's List
- Facebook
- LinkedIn
- GlassDoor
- governmentjobs.com
- Monster.com
- Indeed.com
- Employment Security Commission
- Magazine/Newspaper
- Other
02
If you listed "other" above please give specific web site, organization, or publication.
03
Please select your highest level of COMPLETED education.
- Less than a High School Diploma or Equivalent (GED, HiSET, TASC)
- High School Diploma or Equivalent (GED, HiSET, TASC)
- Associates Degree
- Bachelor's Degree
- Master's Degree
- Doctoral Degree (PhD, Juris Doctorate)
04
How many years of professional experience do you have as a subject-matter expert related to the assignment, including coordinating agenda or legislative workflow processes; managing public-sector contract drafting, routing, or compliance; or supporting RFP/RFQ processes in collaboration with purchasing, finance, or legal functions?
- Less than 3 years of related experience
- 3 years but less than 5 years of related experience
- 5 years but less than 9 years of related experience
- 9 years but less than 13 years of related experience
- 13 or more years of related experience
05
Do you have a valid, unrestricted, North Carolina driver's license? (If you have a valid license from a State other than North Carolina, you must be willing and able to obtain a valid, unrestricted NC driver's license within 60 days of hire).
- I have a valid, unrestricted NC driver's license.
- I have a valid license from another State and I am willing to obtain a valid, unrestricted NC driver's license within 60 days.
- I do not have a valid, unrestricted driver's license.
06
Do you have experience working with the Agenda process?
07
Briefly describe your experience working with the Agenda process. In none, type N/A
08
Do you have experience with contract development and tracking?
09
Please describe your experience with contract development and tracking. In none, type N/A
10
Do you have experience with the RFP and Solicitation process?
11
Please describe your experience with the RFP and Solicitation process. If none, type N/A
12
Do you have experience with grants compliance, management, or reporting?
13
Please describe your experience with grants compliance, management, or reporting. If none, type N/A
14
Please describe your experience leading process improvement activities. If none, type N/A
Required Question
