Legal Operations Manager Jobs in Hamilton, ON (NOW HIRING)

An Update About Our Organization

There has never been a more exciting time to grow your career with CLV Group!

With the July 2026 acquisition of InterRent, we have strengthened our national presence and united two established organizations with a shared commitment to our people, our residents, and the greater communities we serve.

Together, we are building something truly remarkable. With the combined talent and resources of both teams, we’re accelerating our growth while advancing some of the most ambitious projects in our history.

Learn more about CLV GROUP here.

Learn more about our recent acquisition of InterRent REIT here. 

Who We Are

For more than 50 years, CLV Group has specialized in building vibrant communities that our residents across Canada are proud to call home. Our standard of excellence is no accident – it’s driven entirely by our amazing people.

Our dynamic, integrated real estate platform spans investments, acquisitions, development, asset management, property management and corporate services. That breadth creates opportunities for our people to contribute across the full real estate lifecycle and take on challenges that accelerate their growth.

At CLV Group we’re expanding quickly, investing boldly, and building for the future. If you’re looking to develop a meaningful career with extraordinary potential, we’d love to hear from you.

About the Role
As we continue to grow and evolve, with an expanding residential portfolio and an increasing focus on operational excellence, we are strengthening our Legal and Resident Relations capabilities. We are seeking a Team Lead, Paralegal to oversee our resident legal function while providing day-to-day leadership and guidance to our Paralegal team.

This role is responsible for ensuring the timely, accurate, and consistent management of landlord tenant legal matters across our residential portfolio. In addition to managing a portfolio of complex legal files, the Team Lead will provide coaching and guidance to the Paralegal team, establish best practices, monitor workflow and quality, and partner closely with Property Management, Accounting, and Legal to deliver compliant, efficient, and resident-focused outcomes.

The ideal candidate is an experienced licensed Paralegal with strong leadership capabilities, exceptional organizational skills, and a passion for building efficient processes and developing people. This individual will represent the organization before the Landlord and Tenant Board (LTB), provide subject matter expertise on the Residential Tenancies Act, and help drive continuous improvement across the legal operations function.
 

Key Responsibilities
Leadership & Team Management

• Provide day-to-day leadership, coaching, and mentorship to a team of Paralegals.
• Review work for accuracy, quality, and compliance with legislation and internal standards.
• Monitor workload distribution and prioritize files to ensure service levels are met.
  
• Identify opportunities to improve workflows, increase efficiency, and standardize
  processes.
• Act as the primary escalation point for complex resident legal matters.
  

Legal Operations 

• Oversee the preparation and filing of Landlord and Tenant Board (LTB) applications and
  prescribed legal documentation.
• Maintain an active caseload, including preparing legal forms, reviewing files, and
  representing the organization at LTB hearings.
• Review resident ledgers and supporting documentation to ensure accuracy and support
  collections efforts.
• Review, interpret, and implement LTB Orders, mediated agreements, and related legal
  decisions.
• Research legal issues, gather evidence, and oversee disclosure preparation for hearings.
• Negotiate payment agreements and settlement arrangements where appropriate.
• Ensure all legal files are organized, complete, and maintained in accordance with internal
  standards.
  

Collaboration & Compliance

• Partner closely with Property Management, Accounting, and In-House Legal Counsel to resolve complex legal matters.
• Provide guidance and support to internal stakeholders regarding landlord-tenant legislation and legal processes.
• Monitor legislative changes affecting residential tenancy law and communicate updates to the team.

Qualifications
Must-Haves

• Licensed P1 Paralegal in good standing with the Law Society of Ontario.
• 5+ years of paralegal experience, with experience representing landlords before the Landlord and Tenant Board.
• Strong working knowledge of the Residential Tenancies Act and related legislation.
• Previous experience leading, mentoring, or coaching a team (formal leadership experience preferred).
• Demonstrated ability to manage multiple priorities in a fast-paced environment.
• Excellent analytical, organizational, and problem-solving skills.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Office.

Assets

• Experience using Yardi or other property management software.
• Experience supporting a large multi-residential property portfolio

Additional Information

We are a growing team – this is a roll up your sleeves and jump in where you’re needed type of role. Our people are at the heart of what we do. Working at CLV Group means working in a supportive environment rooted in community and collaboration.

Final compensation will be determined based on skills, experience, education, professional designations, internal equity, and job-related requirements. We welcome candidates at all stages of their career and value the diverse experiences and contributions everyone brings to CLV Group.

This is a full-time, in-office role based in our office 5 days per week, providing the opportunity to collaborate closely with colleagues, learn from experienced professionals and contribute within an engaging, high-performing team environment. Occasional travel within Canada is required.

Curious about who we are? Learn more at https://www.clvgroup.com/careers/talent-and-culture/

Our Commitment to an Inclusive and Accessible Hiring Process

We are committed to diversity in our workforce and are proud to be an equal opportunity employer. We are excited to work with talented people.

All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national or ethnic origin, gender, age, disability, sexual orientation, gender identity and/or expression, marital or civil status, political affiliation, family or parental status, or any other status protected by the laws or regulations in the jurisdictions in which we operate.

We strive to make our website and application process accessible to all users. Accommodation is available upon request for candidates taking part in all aspects of the selection process. Please send an email to hr@clvgroup.com with the nature of your request and your contact information. This email is for accessibility requests only and cannot be used to inquire about the status of applications.

Our team handles a lot of sensitive information, which means we require all candidates that receive and accept employment offers to complete a background check before being hired.

Only selected candidates will be contacted. No phone calls please.

We appreciate your interest in exploring a career with CLV Group!