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Legal Operations Associate Jobs in Providence, RI

Citizens

Servicing Operations Analyst

Johnston, RI · On-site

Works closely with other departments, including legal, OOC, and branches to facilitate efficient ... Associate degree preferred. Hours & Work Schedule: * Hours per Week: 40 * Work Schedule: 8:30 AM-5 ...

New

Citizens

Servicing Operations Analyst

Johnston, RI · On-site

Works closely with other departments, including legal, OOC, and branches to facilitate efficient ... Associate degree preferred. Hours & Work Schedule: * Hours per Week: 40 * Work Schedule: 8:30 AM-5 ...

New

RXO

Supervisor, Last Mile Operations

Franklin, MA · On-site

$67K - $70K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Instruct associates in proper equipment, operational and maintenance procedures; guide team in ... travel, legal services, ID theft, accident, critical illness, hospital indemnity * Employee ...

Performance Team

Supervisor, Operations

Hopedale, MA

$65K - $69K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... by the warehouse associates. * Tracks productivity and qualifies performance by individual ... We will consider qualified applicants with criminal histories in a manner consistent with all legal ...

A.P. Møller - Maersk A/S

Supervisor, Operations

Hopedale, MA · On-site

$69K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... by the warehouse associates. * Tracks productivity and qualifies performance by individual ... We will consider qualified applicants with criminal histories in a manner consistent with all legal ...

A.P. Møller - Maersk A/S

Supervisor, Operations

Hopedale, MA · On-site

$69K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... by the warehouse associates. * Tracks productivity and qualifies performance by individual ... We will consider qualified applicants with criminal histories in a manner consistent with all legal ...

Performance Team

Supervisor, Operations

Hopedale, MA · On-site

$74K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... by the warehouse associates. * Tracks productivity and qualifies performance by individual ... We will consider qualified applicants with criminal histories in a manner consistent with all legal ...

A.P. Møller - Maersk A/S

Supervisor, Operations

Hopedale, MA · On-site

$69K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... by the warehouse associates. * Tracks productivity and qualifies performance by individual ... We will consider qualified applicants with criminal histories in a manner consistent with all legal ...

Maersk

Supervisor, Operations

Hopedale, MA · On-site

$74K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... by the warehouse associates. * Tracks productivity and qualifies performance by individual ... We will consider qualified applicants with criminal histories in a manner consistent with all legal ...

A.P. Møller - Maersk A/S

Supervisor, Operations

Hopedale, MA

$65K - $69K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... by the warehouse associates. * Tracks productivity and qualifies performance by individual ... We will consider qualified applicants with criminal histories in a manner consistent with all legal ...

Performance Team

Supervisor, Operations

Hopedale, MA

$65K - $69K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... by the warehouse associates. * Tracks productivity and qualifies performance by individual ... We will consider qualified applicants with criminal histories in a manner consistent with all legal ...

Performance Team

Supervisor, Operations

Hopedale, MA

$69K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... by the warehouse associates. * Tracks productivity and qualifies performance by individual ... We will consider qualified applicants with criminal histories in a manner consistent with all legal ...

Performance Team

Supervisor, Operations

Hopedale, MA

$69K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... by the warehouse associates. * Tracks productivity and qualifies performance by individual ... We will consider qualified applicants with criminal histories in a manner consistent with all legal ...

A.P. Møller - Maersk A/S

Supervisor, Operations

Hopedale, MA · On-site

$69K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... by the warehouse associates. * Tracks productivity and qualifies performance by individual ... We will consider qualified applicants with criminal histories in a manner consistent with all legal ...

A.P. Møller - Maersk A/S

Supervisor, Operations

Hopedale, MA · On-site

$69K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... by the warehouse associates. * Tracks productivity and qualifies performance by individual ... We will consider qualified applicants with criminal histories in a manner consistent with all legal ...

A.P. Møller - Maersk A/S

Supervisor, Operations

Hopedale, MA

$69K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... by the warehouse associates. * Tracks productivity and qualifies performance by individual ... We will consider qualified applicants with criminal histories in a manner consistent with all legal ...

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Showing results 21-40

All JobsLegal Operations Associate JobsLegal Operations Associate Jobs in Providence, RI

Legal Operations Associate information

See Providence, RI salary details

$11

$26

$53

How much do legal operations associate jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for legal operations associate in Providence, RI is $26.45, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $30.53 per hour, depending on experience, location, and employer.

How does a Legal Operations Associate typically interact with legal and cross-functional teams within an organization?

Legal Operations Associates play a pivotal role in streamlining processes by collaborating closely with legal counsel, paralegals, and various business units such as finance, IT, and procurement. They often coordinate project management initiatives, facilitate technology adoption, and ensure effective communication between legal and non-legal teams. This collaboration helps drive efficiency, manage budgets, and implement best practices, making the role both dynamic and integral to organizational success.

What is the difference between Legal Operations Associate vs Legal Analyst?

AspectLegal Operations AssociateLegal Analyst
Required CredentialsBachelor's degree, legal or business background often preferredBachelor's degree, legal or related field, sometimes a paralegal certification
Work EnvironmentCorporate legal departments, law firms, legal service providersLaw firms, corporate legal teams, consulting firms
Employer & Industry UsageCommon in corporate legal operations, legal tech companiesLegal research, case analysis, law firms, corporate legal teams
Search & Comparison IntentUnderstanding operational roles, process managementLegal research, analysis, case handling

The Legal Operations Associate focuses on managing legal processes, technology, and vendor relationships within legal departments. In contrast, a Legal Analyst primarily conducts legal research, analyzes cases, and supports legal decision-making. While both roles require a legal or related background, the Associate role emphasizes operational support, whereas the Analyst role centers on legal analysis and research.

What does a legal operations associate do?

A legal operations associate supports the legal team by managing processes, technology, and data to improve efficiency and compliance. They often handle contract management, legal project coordination, and utilize tools like legal management software, requiring strong organizational and communication skills.

Is legal operations a good career?

Legal operations is a growing field that involves managing legal department processes, technology, and data to improve efficiency. It often requires skills in project management, legal technology tools, and cross-functional collaboration, making it a valuable and evolving career path for those interested in legal and business functions.

What are the key skills and qualifications needed to thrive as a Legal Operations Associate, and why are they important?

To thrive as a Legal Operations Associate, you need strong analytical skills, project management abilities, and a background in legal or business administration, often supported by a relevant degree. Familiarity with contract management systems, e-billing platforms, and legal technology tools like Matter Management Software is typically required. Excellent communication, problem-solving, and organizational skills set top performers apart in this role. These competencies are crucial for streamlining legal processes, ensuring compliance, and supporting efficient legal department operations.

What are the most commonly searched types of Legal Operations jobs in Providence, RI?

The most popular types of Legal Operations jobs in Providence, RI are:

What are popular job titles related to Legal Operations Associate jobs in Providence, RI?

For Legal Operations Associate jobs in Providence, RI, the most frequently searched job titles are:

What job categories do people searching Legal Operations Associate jobs in Providence, RI look for?

The top searched job categories for Legal Operations Associate jobs in Providence, RI are:

What cities near Providence, RI are hiring for Legal Operations Associate jobs?

Cities near Providence, RI with the most Legal Operations Associate job openings:

Legal Operations Associate jobs near you

Servicing Operations Specialist- Estate Servicing

Citizens Bank

Johnston, RI • On-site

$22/hr

Full-time

Posted 18 days ago

Job description


The Servicing Operations Estate Specialist is responsible for creating positive interactions with customers during a sensitive time, whether delivering an empathetic service experience or helping to problem-solve. This specialist supports estates and representatives of customers by handling both inbound and outbound phone interactions as well as assisting branch colleagues via chat.
Responsibilities include managing requests related to notifying the bank of death and obtaining account information. This position requires the ability to provide service in a fast-paced environment with complex subject matter while complying with legal and regulatory requirements. The ideal candidate will demonstrate strong collaboration, problem-solving skills, and the ability to deliver compassionate, empathetic support during critical moments.
Primary Responsibilities
  • Handle a high volume of incoming (inbound) calls and chats from customers, estate representatives, and internal partners with a focus on delivering high-quality, empathetic service.
  • Conduct outgoing (outbound) calls to customers, estate representatives, beneficiaries, attorneys, and internal partners to gather required information, clarify requests, provide updates, and drive case resolution.
  • Provide end-to-end ("white glove") customer service support for estate-related loan and deposit products and services.
  • Perform advanced clerical and operational tasks that are routine and/or repetitive in a fast-paced environment.
  • Utilize established methods, procedures, and knowledge of business unit products, systems, and applications.
  • Demonstrate strong active listening and problem-solving skills, with consistent empathy when supporting client families.
  • Liaise with colleagues, beneficiaries, family members, and legal representatives to collect documentation and provide guidance throughout account processing and closure.
  • Research and respond to inquiries related to deceased accounts and proactively provide status updates.
  • Identify root causes of issues and resolve them accurately within established service level agreements (SLAs).
  • Ensure all transactions and interactions comply with applicable legal, regulatory, and internal policy requirements.
  • Maintain accurate and detailed documentation of all communications and account processing activities.
  • Collaborate with internal departments (e.g., Legal, OOC, Branches) to facilitate efficient processing and resolve complex issues.
  • Demonstrate ability to multitask, prioritize, cross-train, and take on additional responsibilities as requested by management.

Minimum Qualifications
  • 1 year of work experience required
  • Customer service experience in Banking/Banking Operations preferred
  • Ability to complete repetitive tasks accurately and efficiently
  • Ability to thrive in a fast-paced, highly regulated environment
  • Strong organizational skills with the ability to prioritize and manage multiple tasks
  • High attention to detail and accuracy
  • Strong written and verbal communication skills
  • Strong active listening and problem-solving abilities with a customer-focused mindset
  • Demonstrated coachability, positive attitude, and team-oriented approach
  • Beginner to intermediate proficiency in Microsoft Office (Outlook, Excel, Word)
  • Willingness to support customers via both inbound and outbound phone calls, as well as chat
  • Ability to work directly with customers and provide an empathetic experience

Education
  • High School diploma or equivalent required; Associate degree preferred

Hours & Work Schedule
Hours per Week: 40
Work Schedule: 8:00 AM - 4:30 PM ET (Hours may vary Monday-Saturday)
4 days in office / 1 day remote
Overtime required as needed
Starting Pay: $22/hour
About Us
Equal Employment Opportunity
Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.
Equal Employment and Opportunity Employer
Job Applicant Data Privacy Policy
Background Check
Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

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