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Legal Client Service Manager Jobs (NOW HIRING)

Gallagher

Client Service Manager

Tampa, FL · On-site

Overview As a client service manager in Personal Lines, you'll deliver more than service, you'll guide clients through key decisions, manage renewals independently, and identify opportunities to ...

Nexus International

Client Service Manager

Dallas, TX · On-site

Our major clients are looking for top talent to become a Client Services Manager and develop an experience for the consumer to become a loyal customer by being an expert in the field of technology.

Heffernan Financial

Client Service Manager

Walnut Creek, CA · On-site

$90K - $105K/yr

Description The Client Service Associate plays a vital role in supporting the Wealth Manager by delivering excellent financial planning and investment management services to clients. This individual ...

Gallagher

Client Service Manager

Saint Louis, MO · On-site

As a Client Service Manager, you'll play a key role in delivering exceptional service to our clients. You'll manage a portfolio of accounts, build strong relationships, and ensure our clients feel ...

Gallagher

Client Service Manager

Rolling Meadows, IL · On-site

Overview At Gallagher, we're looking for an Client Service Manager to join our Commercial team. In this role, you'll lead efforts to deliver exceptional service and solutions to our clients. You'll ...

Gallagher

Client Service Manager

Lake Mary, FL · On-site

As a Personal Lines Client Service Manager I, you'll play a key role in delivering high-quality service to our clients, ensuring their needs are met with care and precision. This is your chance to ...

Gallagher

Client Service Manager

Westborough, MA · On-site

$63K - $106K/yr

Overview At Gallagher, we're looking for a Client Service Manager to join our Commercial team. In this role, you'll work closely with clients and colleagues to provide exceptional service and deliver ...

Gallagher

Client Service Manager

Tulsa, OK · On-site

Overview At Gallagher, we're looking for a Client Service Manager to join our Small Group Employee Benefits team. You'll manage a group of accounts, ensuring our clients feel supported and valued ...

Gallagher

Client Service Manager

Saint Louis, MO · On-site

Manage an assigned group of client accounts in a Branch and help keep service clear, timely, and useful. * Be the main point of contact for assigned group of accounts and help keep work moving from ...

City Wide

Client Service Manager

Riverside, CA · On-site

$335/day

Work closely with Night Managers to maintain outstanding service quality. * Maintain accurate client information and inspection records using our CRM. * Partner with our Sales Team by identifying new ...

Harden

Client Service Manager

Yulee, FL

Interact with commercial property and casualty clients to provide daily program servicing and client relationship management. Participate with the account team to conduct exposure analysis, risk ...

City Wide

$335/day

Work closely with Night Managers to maintain outstanding service quality. * Maintain accurate client information and inspection records using our CRM. * Partner with our Sales Team by identifying new ...

Gallagher

Client Service Manager

Springfield, MO · On-site

Manage an assigned group of client accounts in a Branch and help keep service clear, timely, and useful. * Be the main point of contact for assigned group of accounts and help keep work moving from ...

Harden

Client Service Manager

Yulee, FL

Interact with commercial property and casualty clients to provide daily program servicing and client relationship management. Participate with the account team to conduct exposure analysis, risk ...

WithCoverage

Client Service Manager

Saint Louis, MO · On-site

$100K - $140K/yr

Client Service Manager Location: Remote in St. Louis, MO About WithCoverage : WithCoverage replaces the traditional insurance brokerage with AI-supercharged risk management designed for the modern ...

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Legal Client Service Manager information

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$50K

$85.8K

$149K

How much do legal client service manager jobs pay per year?

As of Sep 10, 2026, the average yearly pay for legal client service manager in the United States is $85,837.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,000.00 and $95,500.00 per year, depending on experience, location, and employer.

What does a legal client service manager do?

A Legal Client Service Manager is responsible for ensuring that clients of a law firm or legal department receive excellent service and support throughout their engagement. They act as the main point of contact for clients, address their concerns, coordinate communication between clients and legal teams, and help manage client expectations. Additionally, they may oversee client onboarding, gather feedback, and implement strategies to improve client satisfaction and retention. Their role is essential for building strong client relationships and maintaining the firm's reputation.

How does a legal client service manager typically collaborate with attorneys and clients to ensure client satisfaction?

A Legal Client Service Manager acts as the bridge between clients and the legal team, facilitating clear communication and ensuring that client needs are understood and addressed promptly. They regularly coordinate with attorneys to relay client feedback, clarify expectations, and help develop solutions for client concerns. By organizing meetings, tracking case progress, and proactively addressing potential issues, they contribute to a smooth workflow and high client satisfaction. This role often requires balancing the priorities of both clients and legal staff while maintaining confidentiality and professionalism.

What are the key skills and qualifications needed to thrive as a legal client service manager, and why are they important?

To thrive as a Legal Client Service Manager, you need a solid understanding of legal processes, client relationship management, and project coordination, usually supported by a degree in law, business, or a related field. Familiarity with legal practice management software, CRM systems, and document management tools is typically required. Exceptional communication, problem-solving, and organizational skills help build trust and ensure seamless client experiences. These abilities are crucial for maintaining client satisfaction and supporting effective legal service delivery in a competitive industry.

What are popular job titles related to Legal Client Service Manager jobs?

For Legal Client Service Manager jobs, the most frequently searched job titles are:

Infographic showing various Legal Client Service Manager job openings in the United States as of June 2026, with employment types broken down into 3% As Needed, 75% Full Time, 12% Part Time, 1% Temporary, and 9% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $85,837 per year, or $41.3 per hour.

Client Service Manager

Tampa, FL • On-site

Gallagher
Insurance Services • 10K+ employees
Learn more about Gallagherexternal

Full-time

Re-posted 22 days ago

Arthur J. Gallagher & Co. rating

7.6

Company rating: 7.6 out of 10

Based on 93 frontline employees who took The Breakroom Quiz

Job description

Introduction
At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.
 

Overview

As a client service manager in Personal Lines, you’ll deliver more than service, you’ll guide clients through key decisions, manage renewals independently, and identify opportunities to enhance coverage. You’ll use your expertise to simplify complexity, strengthen relationships, and contribute to growth, all within a collaborative environment that values initiative and continuous improvement.


How you'll make an impact
  • Own a portfolio of Personal Lines clients, delivering high-quality, relationship-driven service and coverage guidance.
  • Independently manage renewals, review policies, update details, and deliver accurate, timely solutions.
  • Build strong relationships by simplifying complex coverage and enabling confident client decisions.
  • Conduct risk-focused conversations to identify exposures and recommend appropriate solutions.
  • Strengthen accounts by identifying gaps and supporting cross-sell and rounding opportunities.
  • Support remarketing efforts to secure optimal coverage and pricing aligned to client needs.
  • Resolve moderately complex inquiries with sound judgment, balancing speed, accuracy, and client impact.
  • Deliver a consistent, people-first experience through strong communication and technical expertise.
  • Use digital tools and evolving platforms to drive efficient, smarter service

About You

Here’s what you’ll bring to the role:

  • 1–3 years’ experience in insurance or client service, managing Personal Lines accounts independently.
  • Active P&C license with solid knowledge of coverage, liability, and underwriting fundamentals.
  • Strong product expertise with ability to clearly explain complex coverage concepts.
  • Client-focused, able to quickly build trust and maintain long-term relationships.
  • Clear communicator who translates technical details into simple, actionable insights.
  • Skilled at managing multiple priorities while maintaining accuracy and quality.
  • Strong problem-solver, handling moderately complex needs with sound judgment.
  • Adaptable and tech-savvy, leveraging tools to improve efficiency and service.
  • Proactively identifies opportunities to add value and support account growth.
  • Service-driven mindset with a focus on continuous learning and growth within Gallagher.

Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

  • Competitive compensation
  • Comprehensive benefits programs designed to support your well-being 
  • Career development opportunities and ongoing learning 
  • A collaborative, people-first culture with accessible leadership 
  • The opportunity to do meaningful work with global reach and local impact 

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

Qualifications:

Here’s what you’ll bring to the role:

  • 1–3 years’ experience in insurance or client service, managing Personal Lines accounts independently.
  • Active P&C license with solid knowledge of coverage, liability, and underwriting fundamentals.
  • Strong product expertise with ability to clearly explain complex coverage concepts.
  • Client-focused, able to quickly build trust and maintain long-term relationships.
  • Clear communicator who translates technical details into simple, actionable insights.
  • Skilled at managing multiple priorities while maintaining accuracy and quality.
  • Strong problem-solver, handling moderately complex needs with sound judgment.
  • Adaptable and tech-savvy, leveraging tools to improve efficiency and service.
  • Proactively identifies opportunities to add value and support account growth.
  • Service-driven mindset with a focus on continuous learning and growth within Gallagher.
Education:UNAVAILABLEEmployment Type: FULL_TIME

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