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Legal Assistant Hybrid Jobs in Springfield, IL (NOW HIRING)

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System Manager-Telehealth

Springfield, IL

$35.92 - $53.88/hr

Corporate Services oSchedule: Full Time, Hybrid-On-site in Springfield quarterly oFacility: System ... and legal fees, transportation, and more! * Other benefits include: Wellness program with ...

All JobsLegal Hybrid JobsLegal Assistant Hybrid JobsLegal Assistant Hybrid Jobs in Springfield, IL

Legal Assistant Hybrid information

See Springfield, IL salary details

$26.8K

$47.8K

$73.3K

How much do legal assistant hybrid jobs pay per year?

As of Aug 6, 2026, the average yearly pay for legal assistant hybrid in Springfield, IL is $47,787.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,700.00 and $54,500.00 per year, depending on experience, location, and employer.

How does a legal assistant hybrid typically balance in-office and remote work responsibilities?

As a Legal Assistant in a hybrid position, you’ll split your time between working in the office and remotely, which requires strong organizational and communication skills. In the office, you may handle confidential documents, court filings, or support attorneys during meetings, while remote days often focus on drafting correspondence, scheduling, and conducting legal research. Successful Legal Assistants use technology to stay connected with their legal teams and maintain workflow continuity. Regular check-ins, clear digital documentation, and adaptability are key to thriving in this flexible work arrangement.

What does a legal assistant hybrid do?

A Legal Assistant Hybrid is a professional who supports lawyers and legal teams by performing both traditional administrative duties and more advanced legal tasks, such as conducting legal research, drafting documents, and managing case files, often in a mix of in-office and remote settings. This hybrid role requires strong organizational skills, familiarity with legal terminology, and proficiency in using legal technology. The flexibility of working both remotely and onsite allows for efficient workflow and collaboration while supporting attorneys with critical case management and client communication.

What are the key skills and qualifications needed to thrive as a legal assistant hybrid?

To thrive as a Legal Assistant Hybrid, you need strong organizational skills, attention to detail, and a solid understanding of legal terminology, often backed by a certificate or associate degree in paralegal studies. Proficiency with legal research databases (like Westlaw or LexisNexis), document management systems, and office software is typically required. Excellent communication, time management, and the ability to multitask effectively are standout soft skills in this role. These skills and qualities are crucial for efficiently supporting attorneys, managing casework, and ensuring the smooth operation of legal processes in both remote and in-office environments.
What are popular job titles related to Legal Assistant Hybrid jobs in Springfield, IL? For Legal Assistant Hybrid jobs in Springfield, IL, the most frequently searched job titles are:
What job categories do people searching Legal Assistant Hybrid jobs in Springfield, IL look for? The top searched job categories for Legal Assistant Hybrid jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Legal Assistant Hybrid jobs? Cities near Springfield, IL with the most Legal Assistant Hybrid job openings:
Legal Assistant Hybrid jobs near you
Infographic showing various Legal Assistant Hybrid job openings in Springfield, IL as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $47,787 per year, or $23 per hour.

Supervisor, Customer Care and Sales Advisor

Cable One, Inc.

Taylorville, IL • On-site

$48K - $55K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Job description

Job Description:
Customer Care and Sales Advisor Supervisor
At Sparklight, a Cable One brand, we believe in a neighborly approach-connecting people to what matters most. As a Customer Care and Sales Advisor Supervisor, you will play a key leadership role in delivering exceptional customer experiences while supporting a high-performing team focused on customer care, retention, and sales success.
The Customer Care and Sales Advisor Supervisor is responsible for overseeing and coordinating the day-to-day operations of the Customer Care and Sales Advisor team. This role focuses on leading and developing advisors, ensuring a positive and consistent customer experience, supporting retention and sales initiatives, and resolving escalated customer concerns. The ideal candidate combines strong leadership abilities with a passion for customer service, coaching, and operational excellence.
Location:
Primary responsibilities support operations in [Location]; however, remote candidates will be considered.
We are open to hiring remote candidates residing in the following states: AL, AK, AR, AZ, CO, FL, GA, IA, ID, IL, IN, KS, LA, MD, MN, MO, MS, NC, ND, NE, NM, OH, OK, OR, PA, SC, TN, TX, and UT.
Key Responsibilities
Team Leadership and Support
  • Supervise and lead a team of Customer Care and Sales Advisors, providing coaching, guidance, training, and ongoing support.
  • Foster a positive, collaborative, and customer-focused work environment.
  • Schedule and organize team coverage to support business needs and maintain service levels during peak times.
  • Conduct regular performance discussions, coaching sessions, and development planning.
  • Support hiring, onboarding, and training initiatives for new associates.

Customer Care and Sales Operations
  • Oversee daily customer care and retention operations to ensure efficient and high-quality service delivery.
  • Support advisors in handling customer inquiries related to billing, scheduling, product changes, disconnect requests, and service concerns.
  • Assist with escalated customer interactions, ensuring prompt, professional, and satisfactory resolution.
  • Monitor adherence to company policies, procedures, scripts, and customer experience standards.
  • Reinforce retention and sales strategies that demonstrate the value of Sparklight products and services.

Performance Management and Reporting
  • Monitor key performance indicators (KPIs), including customer satisfaction, response times, retention results, quality assurance scores, and sales performance metrics.
  • Analyze trends and identify opportunities for coaching and operational improvement.
  • Provide regular reporting and performance updates to leadership.
  • Ensure team members meet or exceed established service, retention, and sales goals.

Training and Development
  • Train and mentor associates on customer care procedures, retention methodologies, product knowledge, systems, and sales techniques.
  • Conduct ongoing training sessions to support continuous learning and process updates.
  • Promote best practices in customer communication, active listening, empathy, and problem-solving.
  • Encourage career growth and professional development within the team.

Process Improvement and Customer Experience
  • Collaborate with leadership and cross-functional teams to identify opportunities to improve workflows and customer experiences.
  • Assist in implementing strategies that improve operational efficiency, customer retention, and service consistency.
  • Collect and evaluate customer feedback to identify trends and recommend improvements.
  • Promote a customer-first culture that strengthens relationships and builds customer loyalty.

Qualifications
  • High school diploma or GED required; associate or bachelor's degree preferred.
  • Minimum of two (2) years of experience in customer service, retention, sales, or a related supervisory role preferred.
  • Demonstrated leadership, coaching, and team development skills.
  • Strong verbal and written communication skills.
  • Ability to effectively manage escalated customer situations with professionalism and empathy.
  • Working knowledge of Cable One products and services preferred.
  • Experience with customer service systems, ticketing platforms, and performance reporting tools.
  • Ability to multitask, prioritize responsibilities, and perform effectively in a fast-paced environment.
  • Strong analytical and problem-solving skills.
  • Ability to work independently and collaboratively in a remote or hybrid environment.

Benefits
Cable One values the contributions of our associates and offers an excellent benefits package, including:
  • Health from Day One: Medical, dental, and vision plans start immediately
  • Protect What Matters: Life insurance for you and your loved ones
  • Recharge & Refresh: Generous paid time off for vacations, holidays, and personal days
  • Plan for Tomorrow: 401(k) with 100% company match (up to 5%) from day one
  • Extra Peace of Mind: Group legal plan and identity theft protection

Additional Perks
  • Learn & Earn: Tuition reimbursement up to $5,250 in your first year
  • Give Back: Participate in community support programs across the U.S.
  • Celebrate Wins: Recognition and awards programs highlight your achievements
  • Grow Your Career: Clear advancement opportunities
  • Team Vibes: Collaborative work environment where ideas and teamwork thrive

Our Commitment
Diversity lies in the communities we serve and among the associates who dedicate themselves to ensuring our continued success. Here at Cable One and our family of brands, we believe it is our individual and unique talents, backgrounds, and perspectives that, when combined, truly make us an unstoppable force. "Stronger Together" is not just a verbal cue-it is the motto our associates live by, exemplify, and embody each and every day.
Cable One and our family of brands is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability, or any other characteristic protected by applicable law.
Pre-Hire Processes
Cable One and our family of brands are committed to keeping our associates and customers safe. Job offers are contingent upon the successful completion of background checks, drug screening, and reference verification. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to begin a successful and rewarding career.

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