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Leasing Office Assistant Jobs in Virginia (NOW HIRING)

Evergreen Real Estate

Leasing Agent

Newport News, VA · On-site

$20 - $22/hr

The Leasing Agent fosters a welcoming and professional environment in the leasing office and works ... Provide prompt and courteous responses to resident concerns and service requests. * Assist with ...

Envolve

Leasing Consultant

Richmond, VA · On-site

$16.50 - $19.50/hr

Currently, we are searching for a full-time leasing consultant/office assistant to work at one of our apartment communities in Richmond, VA. Duties: * Responsibilities include assist Community ...

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All JobsLeasing Office JobsLeasing Office Assistant JobsLeasing Office Assistant Jobs in Virginia

Leasing Office Assistant information

What is a leasing office assistant?

Leasing Office Assistants are support professionals who help manage the daily operations of rental properties, such as apartment complexes or commercial buildings. They assist leasing agents and property managers with tasks like greeting prospective tenants, processing rental applications, preparing lease documents, and handling administrative duties. These assistants also help coordinate property tours, answer questions about available units, and maintain accurate records to ensure smooth office operations.

What are the key skills and qualifications needed to thrive as a leasing office assistant?

To thrive as a Leasing Office Assistant, you need strong organizational skills, attention to detail, and basic knowledge of property management, often supported by a high school diploma or equivalent. Familiarity with property management software, Microsoft Office Suite, and customer relationship management tools is typically required. Excellent communication, customer service, and multitasking abilities help you build rapport with tenants and support leasing operations effectively. These skills ensure efficient office management, positive tenant experiences, and smooth rental processes in a competitive real estate environment.

What are some common challenges faced by leasing office assistants in managing tenant communications?

Leasing Office Assistants often balance a high volume of tenant inquiries and requests, which can be challenging during peak leasing seasons. Staying organized and maintaining clear, professional communication helps ensure that tenant needs are met promptly while supporting the leasing team's workflow. Additionally, Leasing Office Assistants may need to mediate between tenants and property management regarding maintenance issues or lease terms, requiring patience and strong problem-solving skills.

What is the difference between Leasing Office Assistant vs Leasing Agent?

AspectLeasing Office AssistantLeasing Agent
CredentialsHigh school diploma or equivalent; some roles may require real estate licenseReal estate license often required; similar credentials
Work EnvironmentOffice setting within property managementOffice and property showings, client interactions
Employer & IndustryProperty management companies, apartment complexesReal estate agencies, property management firms
Search & Comparison IntentJob duties, qualifications, differencesCareer path, responsibilities, licensing requirements

While both roles involve assisting with leasing processes, Leasing Office Assistants primarily handle administrative tasks within property management offices, whereas Leasing Agents actively show properties and engage with prospective tenants. Understanding these differences helps job seekers find the right position aligned with their skills and career goals.

How to get a job at a leasing office assistant?

To become a leasing office assistant, candidates typically need a high school diploma or equivalent and strong communication and organizational skills. Experience with property management software and customer service is beneficial, and some employers may require background checks or leasing certifications. Applying to property management companies or real estate firms and demonstrating reliability can improve chances of employment.

What are the most commonly searched types of Leasing Office jobs in Virginia?

The most popular types of Leasing Office jobs in Virginia are:

What are popular job titles related to Leasing Office Assistant jobs in Virginia?

For Leasing Office Assistant jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Leasing Office Assistant jobs in Virginia look for?

The top searched job categories for Leasing Office Assistant jobs in Virginia are:

What cities in Virginia are hiring for Leasing Office Assistant jobs?

Cities in Virginia with the most Leasing Office Assistant job openings:

Leasing Office Assistant jobs near you
Infographic showing various Leasing Office Assistant job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution.

Leasing Agent

Evergreen Real Estate

Newport News, VA • On-site

$20 - $22/hr

Full-time

Posted 9 days ago

Key responsibilities

  • Greet and qualify prospective residents, assess housing needs, and present available apartments professionally.

  • Conduct eligibility verifications, complete leasing documents, and ensure all documentation and compliance requirements are met.

  • Support marketing efforts, monitor property turnover, and assist residents during move-in and orientation processes.

Job description

Position Summary:
The Leasing Agent serves as the first point of contact for prospective residents and plays a key role in maintaining high occupancy levels at their assigned community. This position is responsible for marketing available units, guiding applicants through the leasing process, ensuring all documentation and compliance requirements are met, and supporting a positive living experience for current residents. The Leasing Agent fosters a welcoming and professional environment in the leasing office and works collaboratively with the property management team to meet leasing goals and uphold community standards.
Key Responsibilities:
  • Greet and qualify prospective residents, assess housing needs, and present available apartments professionally.
  • Ensure all leasing activities are conducted in compliance with Fair Housing, ADA, Fair Credit Reporting Act, and other relevant laws.
  • Conduct eligibility verifications and income targeting in line with program/property requirements.
  • Complete leasing documents including applications, addenda, income certifications, leases, and resident communications.
  • Accurately enter and update applicant information in leasing software systems in a timely manner.
  • Maintain and update required reports on leasing activity; file all applicable paperwork accurately.
  • Support marketing efforts by organizing events, conducting outreach, and performing market surveys.
  • Assists with outreach marketing, ensuring compliance with state law and contribute ideas to Property Manager for marketing community and improving resident satisfaction; maintain awareness of local market conditions and trends.

  • Monitor property turnover, inspect move-outs and vacancies, and ensure "market ready" apartments are clean and presentable.
  • Support residents during move-in and orientation processes.
  • Provide prompt and courteous responses to resident concerns and service requests.
  • Assist with rent collections and deposit processing as needed.
  • Maintain the waiting list in accordance with compliance regulations (for affordable properties).
  • Maintain a clean and professional office environment and contribute to team culture and efficiency.

Qualifications:
Education & Experience:
  • High school diploma or GED required.
  • Minimum of 2 years of on-site property management or leasing experience required.
  • Experience in affordable housing programs (e.g., LIHTC, Section 8) strongly preferred.
  • Associate's or Bachelor's degree preferred.

Licenses & Certifications:
  • Illinois Real Estate Leasing Agent License required for IL properties. Must be obtained within 120 days of hire if not already held.
  • NALP (National Apartment Leasing Professional) designation preferred but not required.

Skills:
  • Proficiency in leasing software and Microsoft Office suite.
  • Ability to prepare reports, review data, and utilize electronic documentation systems.
  • Customer Focus - Builds rapport quickly, listens to resident needs, and delivers prompt, courteous service.
  • Communication - Clearly articulates information verbally and in writing; adapts communication style for diverse audiences.
  • Attention to Detail - Completes leasing documentation accurately; maintains well-organized records.
  • Problem Solving - Identifies and resolves leasing-related issues; remains calm under pressure.
  • Compliance Knowledge - Applies knowledge of housing regulations and leasing policies.
  • Teamwork - Collaborates with site staff and contributes to a respectful, solutions-focused work environment.

  • Adaptability - Comfortable with fast-paced environments and changing tasks or technologies.
  • Initiative - Self-motivated and able to follow through on assigned responsibilities with minimal supervision.

Working Conditions:
  • On-site position with standard office hours; may require occasional evenings or weekends.
  • Frequent walking and standing; occasional lifting (up to 20 lbs) and exposure to outdoor conditions.
  • Regular interaction with residents, applicants, property staff, and vendors.

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