WinnCompanies is looking for a Leasing Consultant to join our military team inย Fort Campbell, KY. The Leasing Consultant role is primarily a sales position with an emphasis on customer service, meeting goals and achieving results. As a Leasing Consultant, you will manage the sales process from start to finish; presenting apartments and the community in a compelling way, overcoming objections, building relationships and creating excitement. You will maintain these relationships by providing excellent customer service and helping current residents resolve problems as they arise. A successful Leasing Consultant must demonstrate strong sales and customer service, organizational, multi-tasking and communication skills.ย
This position is located at a federal facility. In accordance with the REAL ID Act, effective May 7, 2025, a REAL ID compliant driver's license/ID is required in order to access the federal facility.
Responsibilities:ย
- Process applications, verify documentation, and prepare lease files.
- Ensure accurate data entry and tracking within property management software.
- Answers incoming telephone calls, responds to all email leads, tours all scheduled and walk-in traffic, conducts follow up with all traffic and records all activity into the Management Information System (e.g. Yardi).
- Conduct property tours (in-person, virtual, and self-guided), highlighting community features, amenities, and available homes.
- Assess prospect needs and recommend appropriate floor plans and options.
- Explain pricing, availability, lease terms, specials, and application requirements.
- Guide prospects through the application, waitlist, and move-in process, ensuring accuracy and compliance.
- Maintain Show Ready Homes responsible for ensuring โRent Readyโ property (interior and exterior) is presentable at all times with particular attention to the five (5) senses.
- Maintain cleanliness and presentation of leasing office, tour routes, and model units.
- Uphold all Fair Housing laws, ADA regulations, company policies, and professionalism standards. Participate in ongoing training to maintain compliance and improve performance.ย
Requirements:ย
- A High School diploma or GED equivalent.
- Less than 1 year of relevant experience.
- 1-2 years of sales, customer service, or hospitality related experience.
- Ability to manage multiple assignments and tasks and work under pressure.
- Outstanding verbal and written communication skills.
- Experience with computer systems including Microsoft Office Suite.
- This position is located at a federal facility. In accordance with the REAL ID Act, effective May 7, 2025, a REAL ID compliant driver's license/ID is required in order to access the federal facility.
Preferred Qualifications:ย
- Associateโs degree.
- National Apartment Leasing Professional.
- Property management experience.
- Real estate certification.
- Familiarity with property management platforms.
- Knowledge of fair housing laws.
- Bilingual capabilities.ย