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Learning Operations Manager Jobs in Brooklyn, MD

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Learning Operations Manager information

See Brooklyn, MD salary details

$29K

$59.3K

$110.7K

How much do learning operations manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for learning operations manager in Brooklyn, MD is $59,301.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,300.00 and $72,400.00 per year, depending on experience, location, and employer.

Is a learning operations manager a high paying job?

Learning operations managers typically earn salaries that are above average for administrative or training roles, with compensation varying based on experience, industry, and location. They often require skills in project management, data analysis, and learning technology tools, which can influence earning potential.

How does a learning operations manager typically collaborate with instructional designers and trainers within an organization?

A Learning Operations Manager works closely with instructional designers to ensure that course development aligns with organizational goals, timelines, and quality standards. They coordinate with trainers to schedule sessions, manage resources, and gather feedback for continuous improvement. Regular meetings and open communication channels are essential to address logistical challenges, troubleshoot issues, and ensure a seamless learning experience for participants. This collaborative approach helps streamline training delivery and promotes a culture of ongoing learning within the organization.

What are the key skills and qualifications needed to thrive as a learning operations manager, and why are they important?

To thrive as a Learning Operations Manager, you need expertise in program management, data analysis, instructional design, and often a background in education or business. Familiarity with learning management systems (LMS), project management tools, and data reporting platforms is typically required. Strong organizational skills, problem-solving abilities, and effective communication set top performers apart in this role. These competencies ensure smooth delivery of training programs, data-driven improvements, and alignment with organizational learning goals.

What is a learning operations manager?

A Learning Operations Manager is responsible for overseeing the planning, execution, and optimization of training programs within an organization. They coordinate logistics, manage learning technologies, and ensure that educational initiatives run smoothly and efficiently. This role often works closely with instructional designers, trainers, and other stakeholders to align learning activities with organizational goals. Their work helps to maximize the impact and effectiveness of professional development and training efforts.

What is the difference between Learning Operations Manager vs Learning Coordinator?

AspectLearning Operations ManagerLearning Coordinator
CredentialsTypically requires a bachelor’s degree in education, business, or related field; certifications in learning management systems (LMS) are commonUsually requires a bachelor’s degree; certifications in training or LMS are beneficial
Work EnvironmentOversees learning programs, manages teams, and collaborates with stakeholders in corporate or educational settingsSupports training sessions, coordinates schedules, and assists in content delivery within organizations
Employer & Industry UsageUsed in corporate training, e-learning companies, and educational institutionsCommon in corporate training departments, nonprofits, and educational organizations

The Learning Operations Manager focuses on managing learning programs, teams, and operational processes, while the Learning Coordinator handles logistical support and coordination of training activities. Both roles require knowledge of learning systems, but the manager has broader responsibilities in strategy and oversight.

What cities near Brooklyn, MD are hiring for Learning Operations Manager jobs? Cities near Brooklyn, MD with the most Learning Operations Manager job openings:
Learning Operations Manager jobs near you
Infographic showing various Learning Operations Manager job openings in Brooklyn, MD as of August 2026, with employment types broken down into 84% Full Time, 12% Part Time, 1% Temporary, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $59,301 per year, or $28.5 per hour.

SENIOR HUMAN RESOURCES OPERATIONS MANAGER

Columbia Association

Columbia, MD • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Columbia Association rating

7.2

Company rating: 7.2 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

105th of 251 rated facilities management

Job description

Columbia Association, headquartered in Howard County, Maryland, is known for engaging our diverse community, cultivating a unique sense of place, and enhancing the quality of life in Columbia, Maryland, all thanks to the efforts of our remarkable team members. If you share in our passion for teamwork and our vision, we want you to fast-forward your career with us at Columbia Association.
Senior Human Resources Operations Manager
Position Summary
The Senior Human Resources Operations Manager provides operational leadership and management of the HR Operations Team across HRIS operations, benefits and leave administration, compensation and classification, compliance, audit readiness, workforce administration, recruiting administration, and employee relations support. The role guides HR operational and HRIS escalations and helps ensure consistent, compliant, service-focused HR practices that support team members, team leaders, and effective HR service delivery.
Essential Functions
HR Operations Leadership and Service Delivery
  • In alignment with the Director of HR, Diversity & Inclusion, manage the HR Operations team and align service delivery, workforce priorities, team member support, and operational decisions with organizational goals.
  • Lead, coach, and develop assigned HR team members while reinforcing accountability, execution, collaboration, cross-training, and operational reliability.
  • Oversee HR ticketing and case management practices, including triage, escalation, resolution tracking, service expectations, communications, self-service resources, and reporting.

HRIS Operations Oversight
  • Provide operational leadership to manage the execution of Dayforce HRIS operations to support HR operations and related HR technologies, including input on business rules, workflow governance, reporting priorities, data stewardship, configuration direction, testing strategy, and HR technology roadmap planning.
  • Manage the HRIS Partner and HRIS Analyst as part of the HR Operations team to ensure technology solutions support HR Operations, Payroll, Benefits, Recruiting, Compliance, and workforce administration needs.
  • Provide significant first-level approval for HRIS business process changes, compliance-related system decisions, reporting standards, and cross-functional HR technology initiatives.
  • Provide operational leadership for HRIS Operations and related HR systems, including workflows, configuration priorities, reporting, testing, access recommendations, and HR business requirements.
  • Use HR data, ticket trends, workforce analytics, audit findings, and stakeholder feedback to identify root causes, strengthen controls, and improve service delivery

Benefits, Leave, Compensation, and Lifecycle Administration
  • Provide operational leadership across the following HR administration areas, with responsibility focused on coordination, execution oversight, process consistency, and service delivery:
  • Health and welfare benefits, leave, workers' compensation, unemployment administration, accommodations, wellness, and related team member support programs.
  • Job architecture, classification review, FLSA coordination, salary grade alignment, internal equity review, merit administration, personnel action controls, recruiting administration, onboarding, performance workflows, status changes, separations, communications, and lifecycle reporting.

Compliance, Risk, and Team Member Relations Support
  • Maintain compliance and audit readiness through documentation controls, policy review, personnel record integrity, reporting support, audit response, quality checks, and follow-up on identified gaps.
  • Lead employee relations support for complex or sensitive workplace matters, including accommodations under the ADAAA, investigations, separations, terminations, performance administration, documentation, and team leader coaching.

Additional Responsibilities
Cross-Functional Partnership and Planning
  • Partner with HR leadership, Payroll, Finance, IT, HRIS, Legal, Learning and Organizational Development, senior leadership, and team leaders to coordinate implementation plans, clarify ownership, and support complex HR initiatives.
  • Support the development, documentation, and tracking of HR department goals, initiatives, owners, timelines, and progress updates using designated enterprise tools.

Documentation, Training, and Continuous Improvement
  • Lead HR business process documentation, SOPs, workflow standardization, communications, training materials, cross-training, and knowledge sharing to improve consistency and scalability.
  • Monitor regulatory developments, HR trends, and emerging practices to support continuous improvement, compliance, and effective HR service delivery.

Required Knowledge, Skills, and Abilities
  • Comprehensive understanding of HR operations, compliance, workforce management, benefits, team member support, and system-enabled service delivery.
  • Ability to translate policies, compliance requirements, workforce needs, and business processes into practical workflows, communications, system requirements, and job aids.
  • Sound judgment, discretion, and confidentiality when handling sensitive workforce, payroll, benefits, leave, medical, team member relations, compliance, compensation, and HRIS information.
  • Strong communication, facilitation, relationship-building, coaching, analytical, problem-solving, and change management skills.
  • Proficiency with Microsoft 365, Dayforce or comparable HRIS, reporting and analytics tools, Smartsheet, workflow/project management technology, HR ticketing/case management tools, and digital HR service platforms.

Education and Experience
Education: Bachelor's degree in human resources, Business Administration, Organizational Development, Public Administration, Labor/Employee Relations, or related field required. Master's degree in a related field preferred.
Experience: 10 years of progressively responsible human resources experience required, including senior-level experience in HR management, compliance, HRIS functional oversight, benefits, leave, compensation and classification, team member relations, workforce administration, or HR service delivery. Minimum of five years of people leadership experience required.
Licenses/Certifications: Professional certification such as SHRM-CP, SHRM-SCP, PHR, SPHR, or equivalent strongly preferred. Smartsheet certification or completion of required workflow/project management training may be required based on departmental standards.
Physical Demands
This position primarily requires sitting, standing, walking, using a computer, reviewing information on screens and in documents, and communicating by phone, email, virtual meeting tools, and in person. The team member must be able to occasionally lift or move files, supplies, or equipment weighing up to 25 pounds.
Work Environment
Work is generally performed in an office or hybrid office environment with routine use of computers, phones, shared workspaces, and virtual meeting tools. The position may require local travel to Columbia Association worksites and properties, extended hours, and occasional evening or weekend work based on business needs, audit timelines, investigations, system implementations, or other operational priorities.
The salary range for this position is $145K to $155K. The actual salary offered will depend on the overall qualifications of the individual applicant for the position and the budgeted amount for the role. CA offers a positive, fun work environment and a generous benefits package. Full-time benefits include medical, dental, vision, life insurance, 401(k), a free Fit & Play membership, Wellness benefits w/perks and paid leave.
Columbia Association is an equal employment opportunity employer. We are committed to providing equal employment opportunities to all qualified individuals without regard to the following legally protected characteristics: race, color, religion, sex, pregnancy, national origin, age, physical or mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military/veteran status, or any other characteristic protected by local, state or federal law. EOE/ADA. We encourage applications from candidates who can contribute to the diversity of our organization. Over and above non-discrimination, CA's mission includes engaging our diverse community and meeting the evolving needs of a dynamic and inclusive community. That'swhy we welcome folks of diverse or marginalized backgrounds and abilities to apply to become part of the CA team.

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