Learning Development Jobs in Suwanee, GA (NOW HIRING)

Learning Operations Specialist

Support the Learning Systems and Programs That Power Georgia's Energy Grid

About the Role Georgia System Operations Corporation (GSOC) is seeking a Learning Operations Specialist to support the administration, optimization, and daytoday operational execution of enterprise learning and development programs. This role plays a key part in ensuring GSOC's learning systems, training logistics, and compliancedriven education programs operate smoothly, accurately, and consistently in support of our missioncritical workforce.

This role is ideal for an organized, detailoriented learning professional who enjoys working at the intersection of systems, data, and training operations-and who takes pride in creating a seamless experience for learners, trainers, and business partners.

What You'll Do

As a Learning Operations Specialist, you will support GSOC's Learning & Development function by ensuring the Learning Management System (LMS), training schedules, records, and learner communications are accurate, reliable, and auditready.

• Administer and maintain the Learning Management System (LMS), including courses, sessions, curricula, learning paths, enrollments, and user access
• Upload, test, and troubleshoot eLearning content (SCORM/AICC) and support routine system issues
• Build and manage system rules, prerequisites, completion requirements, and automated notifications
• Maintain training records, data integrity, and compliance documentation
• Generate standard and ad hoc LMS reports for compliance tracking, certifications, and leadership needs
• Coordinate logistics for instructorled, virtual, and blended training programs
• Manage course scheduling, rosters, enrollment confirmations, waitlists, and participant communications
• Partner with external learning and technology vendors to support LMS functionality, content deployment, system updates, issue resolution, and service delivery aligned with GSOC requirements
• Serve as a primary point of contact for LMSrelated inquiries and learner support
• Partner with trainers, L&D leadership, and internal stakeholders to ensure efficient program delivery
• Support audits, system updates, and training documentation efforts
• Contribute to Learning Academy events, onboarding programs, and crossfunctional initiatives as needed

What We're Looking For

• Bachelor's degree in Human Resources, Education, Instructional Design, Organizational Development, Business, or a related field (An equivalent combination of education and relevant experience may be considered)
• Ideally, 3–5 years of experience supporting learning operations and/or administering a Learning Management System in a corporate environment
• Experience managing enrollments, learner communications, reporting, and training logistics
• Strong attention to detail with a focus on data accuracy, compliance, and internal controls
• Proficiency with Microsoft Excel, Word, and Microsoft 365 tools
• Strong organizational skills with the ability to manage multiple priorities and deadlines

Preferred Qualifications

• Experience with Learning Management Systems, including Infor or Lawson LMS, system configuration, and reporting
• Familiarity with SCORM/AICC content and eLearning standards
• Experience supporting audits, compliancedriven training, or regulated environments
• Understanding of adult learning principles and training operations
• Strong customerservice orientation and collaborative communication style

Advantages of Working at GSOC

Working at GSOC means more than just a job, it's an opportunity to contribute to work that truly matters.

• MissionDriven Impact Your work directly supports the safe, reliable operation of Georgia's electric power system-an essential service communities and businesses depend on every day.
• Stability with Forward Momentum GSOC offers the stability of a regulated, missioncritical organization paired with modern systems, continuous improvement, and evolving talent practices.
• Strong Values and Professional Standards Work in an environment grounded in accountability, integrity, collaboration, and respect-where high standards and auditready processes are the norm.

Work Environment & Benefits

GSOC offers a professional, collaborative work environment with competitive compensation and comprehensive benefits.

Benefits include, but are not limited to: Medical, Dental, Vision, 401(k) with company match, Parental Leave, Educational Assistance, Annual Performance Bonus, Paid Time Off (PTO), and Volunteer Time Off.

Apply Today

If you are a learning operations professional who values accuracy, systems excellence, and missiondriven work, we invite you to explore this opportunity at GSOC.

Apply today and help support the systems that power Georgia.

Georgia System Operations Corporation is an Equal Employment Opportunity Employer, including veterans and disabled. We are a drug-free workplace. All applicants are subject to substance abuse testing.