Learning Development Program Manager Jobs in Ottawa, ON

Why FirstOntario?

• Competitive compensation packages
• Top-tier health and wellness benefits, including comprehensive benefits packages, a yearly health spending account and personal spending account
• Enhanced mental health benefits through SunLife and TELUS Health
• Exclusive banking benefits
• Up to $1000 per year towards professional development
• Pension Plan
• Flex-work environment
• Company-wide Employee Volunteer program (Blue Wave Program)
• Employee and Family Assistance Program

Job Overview

The Senior Learning & Development Consultant (Instructional Designer) is responsible for designing, developing, and delivering enterprise-wide learning strategies and programs that enhance organizational capability, leadership effectiveness, and employee performance. The incumbent partners with leaders and cross-functional teams to assess learning needs, design engaging and effective learning solutions, and implement scalable programs aligned with organizational priorities.

A key focus of this role is the end-to-end design and implementation of a comprehensive leadership development program, including curriculum development, instructional design, facilitation, and evaluation.

Role

• Leads the end-to-end design, development, and implementation of a structured leadership development program (e.g., leadership blueprint), including curriculum, learning pathways, and supporting tools.
• In partnership with the Sr. Organizational Development consultant, plays a key role in designing FirstOntario's enterprise-wide onboarding blueprint.
• In partnership with the Director, OD - this position will play a key role in finding, sourcing, and implementing our new LMS.
• Applies instructional design methodologies (e.g., ADDIE or similar) to create engaging, learner-centric experiences across multiple modalities (in-person, virtual, eLearning, blended learning).
• Conducts learning needs analyses, skills assessments, and stakeholder consultations to identify gaps and define learning solutions.
• Designs and develops high-quality learning materials, including facilitator guides, participant workbooks, eLearning modules, job aids, and assessments.
• In partnership with the SR. Organizational Development Consultant, facilitates leadership development sessions, workshops, and training programs.
• Partners with leaders and HR teams to integrate learning programs into broader talent initiatives (e.g., performance management, succession planning, onboarding).
• In partnership with the Director, OD, helps to build an infrastructure for work scoping within the L&D team.
• Acts as a true learning consultant, asking the right questions to discern need. Scopes work and finds collaborative solutions to complex learning needs.
• Evaluates the effectiveness of learning programs using defined metrics (e.g., participation, engagement, knowledge transfer, behavior change, business impact) and continuously improves offerings.
• Supports the development and maintenance of competency frameworks, leadership models, and career development pathways in partnership with the SR. Organizational Development Consultant.
• Provides coaching and advisory support to leaders with regards to training and learning principles.

Required Skills

• Post-secondary education or equivalent in Human Resources, Adult Education, Organizational Development, Instructional Design, Business Administration, or a related field is required.
• Relevant certification in Learning and Development, Instructional Design, or Adult Learning is required.
• A minimum of 5-7 years of progressive experience in Learning & Development, with a strong focus on instructional design and leadership development.
• Demonstrated experience designing and implementing leadership development programs at scale.
• Strong expertise in instructional design principles, adult learning theory, and curriculum development.
• Experience developing blended learning solutions, including digital learning and eLearning authoring tools.
• Strong facilitation, presentation, and stakeholder engagement skills.
• Experience evaluating learning effectiveness and using data to inform continuous improvement.
• Proven ability to influence and partner with leaders at all levels of the organization.
• Strong analytical, problem-solving, and communication skills.
• Experience working in complex, multi-site or matrixed environments is an asset.
• Proficiency in Microsoft Office and learning technologies (e.g., LMS, authoring tools) is required.

This role is hybrid (flexible) in Stoney Creek, ON. Details will be discussed during interview. 

This posting is for an existing vacancy.

Salary Range: $81,110 to $111,527 annually.

Compensation for this role reflects a combination of skills, experience, and internal equity. Those whose experience more closely aligns the role's requirements may be placed higher within the salary range. You will learn more about FirstOntario Credit Union's total rewards package during the interview process.

Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know.