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Learning Development Program Manager Jobs in Floral Park, NY

DIG INN

Learning & Development Associate

Manhattan, NY

$85K - $88K/yr

Support the L&D Managers in building and managing structured learning paths for restaurant ... programs are effective. * Keep training calendars, project trackers, shared drives, and content ...

AlleyCorp

Learning Program Manager

Manhattan, NY · On-site

$100 - $130/hr

This role reports into our Head of Learning. What you'll do ... Oversee content development projects, including refining existing programs and managing the ...

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Learning Development Program Manager information

See Floral Park, NY salary details

$32K

$102.5K

$183.3K

How much do learning development program manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for learning development program manager in Floral Park, NY is $102,479.00, according to ZipRecruiter salary data. Most workers in this role earn between $88,400.00 and $113,000.00 per year, depending on experience, location, and employer.

What is a learning development program manager?

A Learning Development Program Manager is a professional responsible for designing, implementing, and managing training and development programs within an organization. They assess the learning needs of employees, create educational materials or programs, and measure the effectiveness of training initiatives. Their goal is to enhance employee skills, improve job performance, and support organizational growth by fostering a culture of continuous learning.

How does a learning development program manager typically collaborate with subject matter experts to create effective training programs?

Learning Development Program Managers often work closely with subject matter experts (SMEs) to ensure that training content is accurate, relevant, and aligned with organizational goals. This collaboration usually involves conducting needs assessments, co-designing curriculum, and reviewing training materials for technical accuracy. Program Managers facilitate regular meetings and feedback sessions with SMEs to refine content and adapt to learner feedback. Building strong relationships and clear communication with SMEs is key to delivering impactful learning experiences.

What are the key skills and qualifications needed to thrive as a learning development program manager, and why are they important?

To thrive as a Learning Development Program Manager, you need expertise in instructional design, project management, and adult learning principles, often supported by a bachelor’s or master’s degree in education, HR, or a related field. Familiarity with Learning Management Systems (LMS), e-learning authoring tools, and relevant certifications like CPLP or ATD are typically required. Strong communication, leadership, and analytical skills help you collaborate across teams and tailor programs to organizational needs. These skills and qualities are crucial to designing effective learning solutions that drive employee growth and achieve business objectives.

What is the difference between Learning Development Program Manager vs Training Coordinator?

AspectLearning Development Program ManagerTraining Coordinator
ResponsibilitiesDesigning, implementing, and overseeing learning programs and development initiativesOrganizing and scheduling training sessions, managing logistics
Required SkillsCurriculum design, project management, leadershipCommunication, organization, coordination
CertificationsLearning & Development certifications (e.g., CPLP), project managementTraining certifications, CPR/First Aid (if applicable)
Work EnvironmentCorporate training departments, educational institutionsHR departments, training centers

The Learning Development Program Manager focuses on creating and managing comprehensive learning strategies, while the Training Coordinator handles the logistics of training sessions. Both roles require strong organizational skills, but the Program Manager typically has a broader scope and strategic responsibilities.

What job categories do people searching Learning Development Program Manager jobs in Floral Park, NY look for?

The top searched job categories for Learning Development Program Manager jobs in Floral Park, NY are:

What cities near Floral Park, NY are hiring for Learning Development Program Manager jobs?

Cities near Floral Park, NY with the most Learning Development Program Manager job openings:

Learning Development Program Manager jobs near you
Infographic showing various Learning Development Program Manager job openings in Floral Park, NY as of June 2026, with employment types broken down into 2% As Needed, 48% Full Time, 45% Part Time, 2% Temporary, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $102,479 per year, or $49.3 per hour.

Learning & Development Manager - Hospitality

Tishman Speyer

Manhattan, NY • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 24 days ago

Key responsibilities

  • Oversee the development, implementation, and continuous evolution of Tishman Speyer's Hospitality Standards to ensure a consistent, first-class customer experience.

  • Manage the execution of hospitality training programs for new and existing employees, including onboarding and ongoing development.

  • Partner with Property Management leadership and Human Capital Management to evaluate, enhance, and measure the effectiveness of hospitality initiatives and training programs.

Tishman Speyer rating

5.1

Company rating: 5.1 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

201st of 209 rated real estate companies

Job description

Tishman Speyer creates vibrant destinations and dynamic environments that inspire innovation and connected communities. As a diversified developer, operator, and investment manager of top-tier real estate in 33 markets across the globe, our business choices are driven by the belief that real estate should unlock human potential. Tishman Speyer's diversified portfolio spans market rate and affordable residential communities, premier office properties and retail spaces, industrial facilities, and mixed-use campuses. We create state-of-the-art life science centers through our Breakthrough Properties joint venture, and foster innovation through our strategic proptech investments. By combining global perspective with local expertise, and a personalized approach, we are able to anticipate our customers' evolving needs. We were the first real estate company to introduce asset-wide amenity services through our ZO platform, and the first traditional real estate company to create its own flexible space and coworking brand, Studio.
Since our founding in 1978, Tishman Speyer has acquired, developed, and operated 576 properties, totaling 233 million square feet, with a combined value of over $131 billion (U.S.). Tishman Speyer currently has approximately $65 billion in assets under management, including iconic properties such as New York City's Rockefeller Center, São Paulo's Torre Norte, The Springs in Shanghai, Paris Bourse in Paris and Frankfurt's OpernTurm and TaunusTurm.
Summary of the Position:
The Learning and Development Manager is responsible for overseeing, developing, and rolling out best-in-class hospitality training to our Property Management teams. In this role you will lead the Learning and Development initiatives across the U.S. portfolio with the goal of elevating the hospitality experience for our customers. This role will also lead the development, implementation, and continuous evolution of Tishman Speyer's hospitality culture and service standards, ensuring a consistent, first-class customer experience across the portfolio. Working closely with Property Management leadership, the Learning and Development Manager will embed hospitality principles into daily operations, employee development, and customer interactions. This position will report directly to the Senior Director of Property Management.
Key Responsibilities
  • Lead the development, implementation, and continuous evolution of Tishman Speyer's Hospitality Standards, ensuring they reflect the firm's commitment to delivering a consistent, first-class customer experience across the portfolio.
  • Oversee the implementation and execution of Tishman Speyer's hospitality Learning and Development program for new and existing employees during onboarding and on an ongoing basis.
  • Work across various departments to get employees up to speed in both their specific verticals and Tishman Speyer's broader hospitality initiatives.
  • Partner with Property Management leadership to evaluate and enhance the end-to-end customer experience across all properties.
  • Identify opportunities to elevate customer satisfaction through targeted learning initiatives and operational best practices.
  • Ensure hospitality standards are consistently reflected across all customer touchpoints, including arrivals, customer communications, amenity spaces, tours, onboarding experiences, meetings, and events.
  • Develop and deliver service recovery training that equips employees to confidently resolve customer concerns while strengthening customer relationships and protecting the Tishman Speyer brand.
  • Partner with Property Management leadership to develop hospitality-focused leadership programs that strengthen coaching, employee engagement, accountability, and recognition.
  • Partner with Human Capital Management (HCM) to develop and sustain an effective employee engagement program.
  • Partner with HCM to track statistics, metrics, and ROI, and create additional learning and performance metrics as required to evaluate program effectiveness and business impact.
  • Produce, compile, and evaluate pre- and post-course data to measure learning quality, participation, satisfaction, performance, and business impact.
  • Conduct onsite observations, hospitality assessments, and coaching sessions to reinforce hospitality behaviors, identify best practices, and provide real-time feedback to property management teams.
  • Assess the customer journey to identify opportunities to improve consistency, eliminate friction points, and create memorable customer experiences.
  • Lead hospitality readiness and training efforts for new property acquisitions, developments, management transitions, and major customer experience initiatives.
  • Design and generate data reporting, information, and documentation to support learning and development initiatives.
  • Develop and recommend alternative training methods and delivery approaches to meet evolving business needs.
  • Manage staff support for training center operations, including classroom setup and breakdown, material preparation, scheduling, inventory ordering, and resource allocation.
  • Plan and manage class schedules, enrollments, training spaces, materials, and audiovisual needs for training programs.
  • Attend monthly property meetings to stay connected to operational needs and gather feedback from management and employees to enhance training programs.
  • Work with third-party vendors and partners on training and development efforts as required.
  • Analyze customer satisfaction metrics, mystery shopping results, customer feedback, service response metrics, and operational trends to develop targeted learning initiatives and measure program effectiveness.

About You:
Qualifications:
  • Bachelor's degree is required and a focus in hospitality, human resources or relevant field is preferred.
  • Minimum of 5 years of learning and development experience, preferably within the hospitality industry.
  • Excellent planning, time management, communication, decision making, presentation, organization and interpersonal skills.
  • Possess outstanding communication and interpersonal skills to articulate effectively and maintain a professional relationship with a diverse workforce.
  • Strong Microsoft Office, Word, Excel, Outlook, and PowerPoint skillset.
  • Ability to effectively communicate in English, in both oral and written forms.
  • Ability and willingness to travel extensively throughout the U.S. portfolio, with travel expected to comprise approximately 30-40% of the role.

Critical Competencies for Success:
  • Strong capabilities in public speaking, facilitation and communication skills to be leveraged in small and large group settings.
  • Ability to present and facilitate effectively to multifaceted audiences and debrief experiential learning processes.
  • Ability to develop and maintain relationships of trust and confidence at all levels of the enterprise from line to executive level.
  • Demonstrate integrity, dependability, responsibility, accountability, self-awareness, work ethic, and empathy.
  • Possess knowledge of adult learning theories and methodologies with the ability to apply them in learning/leadership/technology and change management.
  • Demonstrated ability to leverage emerging technologies, including artificial intelligence, automation, and data-driven tools, to improve efficiency, enhance decision-making, and drive innovation.

The base compensation range for this role is $95,000 to $125,000. This role is also eligible for a discretionary annual bonus, as well as access to our comprehensive medical, dental, and vision insurance, life and disability insurance, 401(k) plan (with matching contributions), wellness benefits and all other benefits afforded to full-time Tishman Speyer employees. This base range reflects a number of factors including, but not limited to, relevant experience, skill sets, and/or licensure required of an individual in this particular role. The base range is also specific to members of Tishman Speyer's New York team, as we've considered factors specific to this geography.
Tishman Speyer is deeply committed to creating and maintaining a diverse workforce which promotes different views and perspectives. We expect our leaders and employees alike to champion diversity and inclusion practices. Tishman Speyer has several employee affinity and interest groups that provide employees opportunities to develop professional relationships across the business and identify opportunities for development and advancement. We are proud to be an Equal Opportunity Employer and treat all applicants for employment equally based upon job-related qualifications and without regards to race, color, age, sex, sexual orientation, gender identity, gender expression, marital status, military or veteran status, national origin, disability, religion, or any other characteristics protected by law.
#LI-LM1
#TishmanSpeyer
Tishman Speyer is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, national origin, sexual orientation, gender identity or expression, disability, protected veteran status or military status, or any other category protected under applicable law. Tishman Speyer is committed to taking affirmative steps to promote the employment and advancement of minorities, women, persons with disabilities and protected veterans.
Please click here to review all EEO policies, notices, and relevant posters.
Please click here to review E-Verify Information.
Disability Assistance - Tishman Speyer is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by sending an email to RecruitingAccommodations@tishmanspeyer.com

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