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Learning Development In Hospitality Jobs in New York, NY

FanDuel

Learning and Development Senior Associate

New York, NY · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Development Partner to support the design, delivery, and continuous improvement of enterprise ... This role plays a key part in executing high-quality learning experiences across the organization ...

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Learning Development In Hospitality information

See New York, NY salary details

$55.8K

$109.1K

$147.1K

How much do learning development in hospitality jobs pay per year?

As of Aug 12, 2026, the average yearly pay for learning development in hospitality in New York, NY is $109,074.00, according to ZipRecruiter salary data. Most workers in this role earn between $91,400.00 and $126,400.00 per year, depending on experience, location, and employer.

What is learning and development in hospitality?

Learning and development in hospitality refers to the process of training and educating employees within the hospitality industry—such as hotels, restaurants, and resorts—to improve their skills, knowledge, and performance. This can include onboarding, technical training, customer service workshops, leadership programs, and ongoing professional development. The goal is to enhance guest experiences, increase employee satisfaction, and support business growth by ensuring staff are well-equipped to meet industry standards and expectations.

What is the difference between Learning Development In Hospitality vs Hospitality Trainer?

AspectLearning Development In HospitalityHospitality Trainer
CredentialsTypically requires certifications in instructional design, adult learning, or hospitality managementOften requires certifications in hospitality, training, or related fields
Work EnvironmentDesigns and implements training programs within hotels, resorts, or hospitality companiesDelivers training sessions directly to staff in hospitality settings
Employer & Industry UsageUsed by hospitality organizations to develop employee skills and knowledgeCommonly employed as a role within hospitality companies or training agencies

Learning Development In Hospitality focuses on creating comprehensive training programs and curricula, while Hospitality Trainers primarily deliver training sessions directly to staff. Both roles aim to improve service quality but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a learning and development professional in hospitality, and why are they important?

To thrive as a Learning and Development professional in hospitality, you need expertise in instructional design, adult learning principles, and a background in hospitality management or training. Familiarity with learning management systems (LMS), e-learning authoring tools, and industry certifications like Certified Hospitality Trainer (CHT) are typically required. Strong communication, cultural awareness, and the ability to inspire and engage diverse teams are vital soft skills. These competencies ensure effective training programs that enhance staff performance and elevate guest experiences in a dynamic, service-oriented industry.

What skills do you develop in learning development in hospitality?

Learning development professionals in hospitality develop skills such as instructional design, training delivery, communication, and customer service. They also gain knowledge of hospitality operations, use of training tools and technology, and often pursue certifications like Certified Hospitality Trainer (CHT) to enhance their expertise.

What are the typical challenges faced by learning and development professionals in the hospitality industry, and how can they be addressed?

Learning and Development professionals in hospitality often encounter challenges such as high employee turnover, diverse workforce backgrounds, and the need to deliver consistent training across multiple locations. To address these, professionals focus on creating flexible training programs, leveraging technology for remote learning, and tailoring content to accommodate different learning styles and cultural backgrounds. Building strong relationships with management and frontline staff helps ensure training is relevant and impactful, while ongoing feedback mechanisms enable continuous improvement.
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Learning Development In Hospitality jobs near you

Manager of Learning & Development

Ballard Spahr LLP

Millstone Township, NJ • Hybrid

Full-time

Posted 13 days ago

Job description

Department: Talent

About Us:

Ballard Spahr is a nationally recognized law firm with more than 750 lawyers across 19 offices in the United States. A career at Ballard Spahr means joining a team of talented mentors, colleagues, and friends, supported by strong leadership that actively encourages professional growth.

We are seeking a Manager, Learning & Development to lead the design, evaluation, and enhancement of firmwide training and professional development initiatives. This position plays a critical role in creating competency-based learning experiences that support the growth of attorneys while aligning with the firm's strategic goals. Working closely with legal and administrative leadership, Human Resources, and subject matter experts, the Manager will ensure learning programs are practical, engaging, and aligned with organizational objectives.

This hybrid position offers a work schedule of 3 days a week in the Philadelphia office. 

Why Join Us?

  • Innovative Work Environment: Become part of a forward-thinking firm that enjoys substantial support and visibility from the firm’s executive leadership.

  • Professional Development: Take advantage of continuous learning opportunities and avenues for career growth.

  • Inclusion: Join a Business Resource Group and share cultural, experiential, or job-related interests, experiences, and/or backgrounds.

  • Impactful Contributions: Play a pivotal role in developing industry-leading solutions that make a significant difference in legal practice and client service.

Your Role:

As a Learning and Development Manager within our Talent Team, you will:

  • Lead the design, development, and maintenance of learning curricula and career development pathways for attorneys.

  • Conduct training audits and needs assessments to identify skill gaps, learning priorities, and development opportunities.

  • Build competency-based learning programs, including courses, materials, and job aids.

  • Partner with firm leadership, practice groups, Human Resources, and Employee Relations to develop and deliver impactful training initiatives.

  • Facilitate training programs and serve as a learning and development resource across the firm.

  • Measure program effectiveness, track learning outcomes, and recommend continuous improvements.

  • Manage learning systems, content libraries, and related learning and development processes.

  • Drive firmwide learning initiatives that support employee growth, performance, and business objectives.

What We’re Looking For:

  • Growt h Mindset: Self-motivated with a passion for continuous learning to improve knowledge and generate innovative ideas.

  • Communication: Excellent verbal, written and interpersonal communication skills.

  • Detail-Oriented: Demonstrate careful attention to detail, anticipate challenges, and effectively manage multiple priorities and deadlines independently.

Required Experience:

  • Bachelor's degree required, JD or other advanced degree preferred.

  • Minimum of two years of experience in attorney professional development, learning and development, talent development, or a related function.

  • Strong project management and organizational skills.

  • Strong analytical and problem-solving abilities.

  • Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint.

Ballard Spahr offers an excellent benefits package. A summary of available benefits can be found here in the Careers section of the firm’s website.

Ready to Grow with Us?

If you are ready to play a vital role in the firm’s success, we encourage you to apply and be a part of our commitment to excellence.

At Ballard Spahr, we believe that our skills, perspectives, and backgrounds drive innovation and excellence, while our unique culture fosters collaboration and success. Our culture of thriving together forms the cornerstone of how we deliver exceptional service and position our firm for a strong future. We welcome and encourage applicants from all backgrounds to apply.

Ballard Spahr is an equal opportunity employer. We offer equal consideration to all qualified applicants, regardless of race, ethnicity, religion, age, national origin, handicap or disability, citizenship, sex, pregnancy, childbirth or related medical condition, sexual orientation, gender identity and expression, transgender status, sex stereotyping, genetic information, ancestry, veteran status or any other category protected by applicable law.

The firm is not accepting resumes from search firms for this position.

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