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Learning Development In Hospitality Jobs in Denver, NC

Lowe's

Learning Analyst - Analytics

Mooresville, NC

The Learning Analyst supports the learning and development demand planning cycle for the appropriate associates in conjunction with business requirements. Supports the design of HR training programs ...

Compass Group

Hospitality Manager

Charlotte, NC · On-site

We are a restaurant company that operates in contract food service. That means you will have the ... We are committed to our staff growing, trying new things, and learning all that they can. Our rapid ...

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All JobsLearning Development In Hospitality JobsLearning Development In Hospitality Jobs in Denver, NC

Learning Development In Hospitality information

See Denver, NC salary details

$47.2K

$92.2K

$124.4K

How much do learning development in hospitality jobs pay per year?

As of Jul 3, 2026, the average yearly pay for learning development in hospitality in Denver, NC is $92,218.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,200.00 and $106,800.00 per year, depending on experience, location, and employer.

What is learning and development in hospitality?

Learning and development in hospitality refers to the process of training and educating employees within the hospitality industry—such as hotels, restaurants, and resorts—to improve their skills, knowledge, and performance. This can include onboarding, technical training, customer service workshops, leadership programs, and ongoing professional development. The goal is to enhance guest experiences, increase employee satisfaction, and support business growth by ensuring staff are well-equipped to meet industry standards and expectations.

What are the 5 C's of hospitality industry?

The 5 C's of the hospitality industry are Character, Courtesy, Cleanliness, Comfort, and Consistency. These principles are essential for hospitality professionals to deliver excellent guest experiences and maintain high service standards. Developing skills related to these areas can enhance a career in hospitality and customer service roles.

What skills do you develop in hospitality?

In hospitality, individuals develop skills such as customer service, communication, problem-solving, and teamwork. They also learn to manage time effectively, handle stressful situations, and often gain knowledge of industry-specific tools like reservation systems and point-of-sale software.

How to upskill in the hospitality industry?

Learning and development professionals in hospitality can upskill by pursuing industry-specific certifications such as ServSafe or HACCP, attending training workshops, and gaining experience in customer service, management, or food safety. Developing skills in communication, problem-solving, and technology tools like reservation systems can also enhance career growth.

What is the difference between Learning Development In Hospitality vs Hospitality Trainer?

AspectLearning Development In HospitalityHospitality Trainer
CredentialsTypically requires certifications in instructional design, adult learning, or hospitality managementOften requires certifications in hospitality, training, or related fields
Work EnvironmentDesigns and implements training programs within hotels, resorts, or hospitality companiesDelivers training sessions directly to staff in hospitality settings
Employer & Industry UsageUsed by hospitality organizations to develop employee skills and knowledgeCommonly employed as a role within hospitality companies or training agencies

Learning Development In Hospitality focuses on creating comprehensive training programs and curricula, while Hospitality Trainers primarily deliver training sessions directly to staff. Both roles aim to improve service quality but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a Learning and Development professional in hospitality, and why are they important?

To thrive as a Learning and Development professional in hospitality, you need expertise in instructional design, adult learning principles, and a background in hospitality management or training. Familiarity with learning management systems (LMS), e-learning authoring tools, and industry certifications like Certified Hospitality Trainer (CHT) are typically required. Strong communication, cultural awareness, and the ability to inspire and engage diverse teams are vital soft skills. These competencies ensure effective training programs that enhance staff performance and elevate guest experiences in a dynamic, service-oriented industry.

What is L&D in hospitality?

Learning and Development (L&D) in hospitality refers to training programs and initiatives designed to improve employees' skills, knowledge, and performance. It often includes onboarding, ongoing training, and certifications to ensure staff deliver quality service and meet industry standards.

What are the typical challenges faced by Learning and Development professionals in the hospitality industry, and how can they be addressed?

Learning and Development professionals in hospitality often encounter challenges such as high employee turnover, diverse workforce backgrounds, and the need to deliver consistent training across multiple locations. To address these, professionals focus on creating flexible training programs, leveraging technology for remote learning, and tailoring content to accommodate different learning styles and cultural backgrounds. Building strong relationships with management and frontline staff helps ensure training is relevant and impactful, while ongoing feedback mechanisms enable continuous improvement.
What cities near Denver, NC are hiring for Learning Development In Hospitality jobs? Cities near Denver, NC with the most Learning Development In Hospitality job openings:
Learning Development In Hospitality jobs near you
Career Development Manager

Career Development Manager

Skyla Credit Union

Charlotte, NC • On-site

Full-time

Posted 15 days ago

Job description

Job Title: Career Development Manager
Location: 3700 South Blvd. Suite 400 Charlotte, NC 28209
Job Grade: 11
primary functions:
Supports the Credit Union's people strategy by creating and implementing career development and coaching programs that promote employee growth and organizational readiness. Collaborates with leaders to identify development needs, designs innovative learning solutions, facilitates leadership programs, and develops new programs to meet evolving organizational needs. Plays a key role in promoting and sustaining Skyla's culture.
responsibilities:
  • Establish, manage, and continuously improve Career Development and Coaching programs, delivering activities that support Skyla's culture and strategic objectives across all areas of the organization.
  • Provide Gallup Clifton Strengths Coaching to all Skyla employees as a Certified Strengths Coach.
  • Collaborate with leaders to understand business priorities, identify development needs, and maintain a coordinated calendar of coaching and career development activities.
  • Facilitate Leadership Academy programs, supporting employees seeking advancement, those newly promoted, and those hired directly into leadership roles.
  • Design and develop new programs as organizational needs evolve related to employee engagement, retention, and leadership pipeline development.
  • Oversee vendor relationships and external training partnerships; conduct due diligence on new partners and coordinate delivery with the L&D Support Specialist.
  • Measure program effectiveness through surveys and data analysis; refine content, methods, and delivery accordingly. Stay current on trends and best practices in learning, development, and the financial industry.
  • Track and report Career Development, Coaching, and Leadership Academy program results to key stakeholders; conduct quarterly reviews to provide updates and gather feedback.
  • Manage direct report(s), including scheduling, goal setting, monthly one-on-one coaching sessions, annual performance reviews, and performance management as needed.
  • Partner closely with the Learning & Development team to ensure all programs are cohesive and complementary.
  • Model Skyla's cultural values; recognize outstanding employee behavior and collaborate with managers to address performance gaps.
  • Assist the VP of Organizational Culture in preparing and managing the annual budget for areas of responsibility.
  • Comply with all federal regulations and credit union policies, including the Bank Secrecy Act and USA PATRIOT Act requirements.
  • Perform job duties in accordance with the Credit Union's values, mission and vision.
  • Perform other duties as assigned.

minimum requirements:
  • Three to five years of leadership experience, preferably in training, human resources, or organizational development.
  • Bachelor's degree in a related field, or equivalent combination of education and experience.
  • Obtain Gallup Clifton Strengths certification within 6 months of hire date. Complete requirements for recertification as determined by the Gallup program.
  • Obtain the Credit Union Certified Facilitator designation within 6 months of hire date.
  • Exceptional communication skills, including public speaking, team facilitation, and written communication.
  • Proven track record designing and delivering innovative learning programs with measurable business results.
  • Comprehensive knowledge of adult learning principles and instructional design.
  • Strong program management skills; ability to manage multiple priorities within established timelines.
  • Collaborative style with strong relationship-building skills and high capacity for influence across all levels of the organization.
  • Strong analytical skills with the ability to present data-driven insights and trends.
  • Proficiency in Microsoft Office Suite and design software, such as Canva.
  • Preferred experience in financial services or the credit union industry.
  • Preferred familiarity with learning management systems (LMS) or employee engagement platforms.
  • Preferred experience designing leadership development or high-potential employee programs.

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