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Learning Development In Hospitality Jobs in Denver, NC

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Learning Development In Hospitality information

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$47.2K

$92.2K

$124.4K

How much do learning development in hospitality jobs pay per year?

As of Sep 7, 2026, the average yearly pay for learning development in hospitality in Denver, NC is $92,218.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,200.00 and $106,800.00 per year, depending on experience, location, and employer.

What is learning and development in hospitality?

Learning and development in hospitality refers to the process of training and educating employees within the hospitality industry—such as hotels, restaurants, and resorts—to improve their skills, knowledge, and performance. This can include onboarding, technical training, customer service workshops, leadership programs, and ongoing professional development. The goal is to enhance guest experiences, increase employee satisfaction, and support business growth by ensuring staff are well-equipped to meet industry standards and expectations.

What are the typical challenges faced by learning and development professionals in the hospitality industry, and how can they be addressed?

Learning and Development professionals in hospitality often encounter challenges such as high employee turnover, diverse workforce backgrounds, and the need to deliver consistent training across multiple locations. To address these, professionals focus on creating flexible training programs, leveraging technology for remote learning, and tailoring content to accommodate different learning styles and cultural backgrounds. Building strong relationships with management and frontline staff helps ensure training is relevant and impactful, while ongoing feedback mechanisms enable continuous improvement.

What are the key skills and qualifications needed to thrive as a learning and development professional in hospitality, and why are they important?

To thrive as a Learning and Development professional in hospitality, you need expertise in instructional design, adult learning principles, and a background in hospitality management or training. Familiarity with learning management systems (LMS), e-learning authoring tools, and industry certifications like Certified Hospitality Trainer (CHT) are typically required. Strong communication, cultural awareness, and the ability to inspire and engage diverse teams are vital soft skills. These competencies ensure effective training programs that enhance staff performance and elevate guest experiences in a dynamic, service-oriented industry.

What is the difference between Learning Development In Hospitality vs Hospitality Trainer?

AspectLearning Development In HospitalityHospitality Trainer
CredentialsTypically requires certifications in instructional design, adult learning, or hospitality managementOften requires certifications in hospitality, training, or related fields
Work EnvironmentDesigns and implements training programs within hotels, resorts, or hospitality companiesDelivers training sessions directly to staff in hospitality settings
Employer & Industry UsageUsed by hospitality organizations to develop employee skills and knowledgeCommonly employed as a role within hospitality companies or training agencies

Learning Development In Hospitality focuses on creating comprehensive training programs and curricula, while Hospitality Trainers primarily deliver training sessions directly to staff. Both roles aim to improve service quality but differ in scope and responsibilities.

What skills do you develop in learning development in hospitality?

Learning development in hospitality involves building skills such as effective communication, customer service, training delivery, and knowledge of hospitality operations. It also includes developing instructional design abilities, understanding industry standards, and using training tools or software to enhance staff performance and service quality.

What job categories do people searching Learning Development In Hospitality jobs in Denver, NC look for?

The top searched job categories for Learning Development In Hospitality jobs in Denver, NC are:

What cities near Denver, NC are hiring for Learning Development In Hospitality jobs?

Cities near Denver, NC with the most Learning Development In Hospitality job openings:

Infographic showing various Learning Development In Hospitality job openings in Denver, NC as of August 2026, with employment types broken down into 86% Full Time, 7% Part Time, and 7% Contract. Highlights an 92% In-person, and 8% Remote job distribution, with an average salary of $92,218 per year, or $44.3 per hour.

Lead Enterprise Learning & Development Facilitator

Duke Energy

Charlotte, NC • On-site

Full-time

Posted 3 days ago

New


Duke Energy rating

8.6

Company rating: 8.6 out of 10

Based on 168 frontline employees who took The Breakroom Quiz

12th of 87 rated oil and gas companies


Job description

Important Application Submission Information

In order to ensure your application is successfully received before the job posting expires, please submit your application by 11:59 PM on Saturday, September 12, 2026More than a career - a chance to make a difference in people's lives.

Build an exciting, rewarding career with us - help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits.

Build the leaders who power our future.

At Duke Energy, our leaders play a critical role in shaping the employee experience, serving our customers, and delivering on our business priorities. We are looking for an experienced leadership facilitator and program manager to help bring our enterprise leadership development strategy to life.

In this role, you will design, facilitate, and operationalize high-impact leadership learning experiences for leaders across the enterprise. You will lead engaging sessions, manage complex program delivery, partner with key stakeholders, and ensure each experience is relevant, polished, and aligned to business priorities. This is an ideal opportunity for someone who brings executive presence, deep leadership facilitation expertise, and the ability to move seamlessly between cohort-based learning, senior leader engagements, and large-scale live programming.

What You'll Do

  • Facilitate enterprise-wide leadership development offerings through in-person, virtual, hybrid, cohort-based, and large-group live experiences.

  • Serve as a trusted facilitator and content expert for leadership topics such as self-awareness, emotional intelligence, coaching and feedback, courageous conversations, leading through change, strategy execution, accountability, and enterprise leadership expectations.

  • Use strong facilitation judgment to read the room, adapt in the moment, guide discussion, manage group dynamics, and deepen learning.

  • Plan and execute large-scale live leadership programming, including multi-day cohort experiences, speaker segments, panels, networking experiences, action planning, and participant follow-up.

  • Lead leadership engagements across multiple formats and audience sizes, including senior leader sessions, small cohorts, 1:1 development conversations, larger audiences, and conference-style live programming.

  • Manage end-to-end program operations, including timelines, cohort schedules, participant communications, prework, materials, room setup, technology, speaker preparation, vendor coordination, survey administration, and post-program follow-up.

  • Partner with senior leaders, HR Business Partners, Talent partners, vendors, subject matter experts, and internal stakeholders to align leadership programs with enterprise priorities.

  • Translate stakeholder input and business needs into clear program architecture, session flow, facilitation plans, participant materials, and executive-ready updates.

  • Prepare guest speakers, executive panelists, adjunct facilitators, and vendor partners to deliver intentional, relevant, and seamless sessions.

  • Use adult learning principles, experiential learning methods, facilitated discussion, reflection, peer learning, case scenarios, and application-based activities to drive leadership behavior change.

  • Evaluate program effectiveness using learner feedback, participation data, stakeholder input, and program outcomes; identify trends and recommend improvements to content, delivery, operations, and scale.

  • Build facilitation capability across internal and external facilitators through train-the-trainer sessions, coaching, calibration, and feedback.

  • Stay current on leadership development trends, facilitation best practices, virtual engagement tools, and scalable program delivery models.

    Basic Qualifications

    • Bachelor's degree

    • Five (5) plus years of related work experience

    What We're Looking For - Desired Qualifications and Experience

    • Bachelor's degree in Human Resources, Learning and Development, Organizational Development, Communication, or Business

    • Seven (7) or more years of experience facilitating leadership development programs, with demonstrated depth in mid-level leadership or leaders-of-leaders audiences.

    • Strong executive presence and credibility with senior leaders, business leaders, HR partners, vendors, and participants across the organization.

    • Experience designing, facilitating, and managing cohort-based leadership programs in a large, complex corporate environment.

    • Strong interpersonal communication, listening, presentation, facilitation, consulting, influencing, problem-solving, project management, and analytical skills.

    • Ability to synthesize ambiguous inputs into clear themes, recommendations, and executive-ready outputs.

    • Experience using feedback, survey results, participation data, and stakeholder insights to evaluate effectiveness and improve programs.

    • Experience with virtual facilitation platforms and collaboration tools such as Microsoft Teams, Webex, PowerPoint, Excel, Word, and other learning technologies.

    • Experience with Learning Management Systems.

    • Ability to flex across roles as facilitator, program manager, consultant, stakeholder partner, speaker coach, vendor manager, and experience owner.

    • High energy, stamina, adaptability, and professionalism to deliver a large volume of offerings while maintaining quality, consistency, and participant impact.

    • Current or prior people leadership experience preferred.

    You'll Thrive in This Role If You

    • Can translate complex leadership and business topics into practical, relevant learning experiences.

    • Balance strategic thinking with strong execution and attention to detail.

    • Operate well in ambiguity and naturally create structure, clarity, and momentum.

    • Care deeply about participant experience, quality, business relevance, and measurable impact.

    • Collaborate effectively across functions and influence outcomes without relying on formal authority.

    Working Conditions

    • Hybrid - Work will be performed from both remote and onsite locations after the onboarding period. Hybrid employees should live within a reasonable commute to a Duke Energy facility.

    • Role requires periodic onsite delivery for in-person leadership programs, senior leader engagements, and large-scale live programming.

    • Some travel and schedule flexibility may be required based on program delivery needs, cohort schedules, and business priorities.

    #LI-PG1

    #LI-Hybrid

    Travel Requirements

    Not requiredRelocation Assistance Provided (as applicable)NoRepresented/Union PositionNoVisa Sponsored PositionNo. This is not a Visa Sponsored Position. This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
    Please note that in order to be considered for this position, you must possess all of the basic/required qualifications.

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    About Duke Energy

    Sourced by ZipRecruiter

    Duke Energy, a Fortune 150 company headquartered in Charlotte, N.C., is one of America’s largest energy holding companies. Our electric utilities serve 8.2 million customers in North Carolina, South Carolina, Florida, Indiana, Ohio and Kentucky, and collectively own 50,000 megawatts of energy capacity. Our natural gas unit serves 1.6 million customers in North Carolina, South Carolina, Tennessee, Ohio and Kentucky. Our company employs 28,000 people.

    Industry

    Utilities

    Company size

    10,000+ Employees

    Headquarters location

    Charlotte, NC, US

    Year founded

    1904