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Learning Assistant Jobs in Derby, CT (NOW HIRING)

Priceline

Learning & Knowledge Associate

Norwalk, CT · Hybrid

$70K - $85K/yr

Learning & Knowledge Associate We pride ourselves on Customer Care at Priceline. And our team ... agent-assist tools Who you are: * 1-3 years of experience in technical writing, knowledge ...

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Learning Assistant information

What is a learning assistant?

Learning Assistants are individuals who support students and instructors in educational settings, often in classrooms or labs. They help facilitate group activities, answer student questions, and provide additional guidance to enhance learning. Learning Assistants are typically undergraduate students trained to use active learning techniques to improve student engagement and understanding. Their role is to create a positive and supportive learning environment, working alongside faculty to help students succeed.

What skills and qualifications are needed to thrive as a learning assistant?

To thrive as a Learning Assistant, you generally need a solid understanding of educational principles, subject matter expertise, and at least a high school diploma or equivalent, with some positions requiring postsecondary education. Familiarity with classroom technology, learning management systems (LMS), and digital collaboration tools is often important. Exceptional communication, patience, and the ability to motivate and support students are critical soft skills. These competencies ensure effective support of teachers and students, fostering an inclusive and productive learning environment.

How do learning assistants typically collaborate with teachers and students in the classroom?

Learning Assistants work closely with teachers to support lesson delivery, often helping to facilitate group activities, provide one-on-one assistance to students, and manage classroom dynamics. They play a key role in reinforcing concepts presented by the teacher, answering student questions, and identifying individuals who may need additional help. Collaboration also involves regular communication with the teaching staff to discuss student progress and adjust instructional strategies as needed. This teamwork ensures a supportive and effective learning environment for all students.

What is the difference between Learning Assistant vs Teaching Assistant?

AspectLearning AssistantTeaching Assistant
Required CredentialsOften undergraduate or graduate students, sometimes with specific trainingVaries; may include certifications or student status
Work EnvironmentAcademic settings, supporting active learning in classroomsClassrooms, labs, or online, assisting teachers or professors
Employer & IndustryEducational institutions, primarily colleges and universitiesSchools, colleges, universities, and training programs
Common Search & ComparisonLearning Assistant vs Teaching Assistant

Learning Assistants typically support active learning in higher education settings, often as students themselves, focusing on peer support and engagement. Teaching Assistants may have more formal instructional duties, including grading and classroom management. While both roles assist in educational environments, Learning Assistants emphasize peer-led support, whereas Teaching Assistants often work directly under faculty supervision to facilitate instruction.

How much do learning assistants get paid?

Learning assistants typically earn between $10 and $20 per hour, depending on the institution, location, and experience. Some roles may also include stipends or academic credit, and the position often requires strong communication and organizational skills.

What cities near Derby, CT are hiring for Learning Assistant jobs?

Cities near Derby, CT with the most Learning Assistant job openings:

Learning Assistant jobs near you
Infographic showing various Learning Assistant job openings in Derby, CT as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, 1% Temporary, and 3% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution.

Learning & Knowledge Associate

Priceline.com LLC

Norwalk, CT • On-site

$65 - $90/hr

Other

Re-posted 23 days ago

Job description

Overview

Learning & Knowledge Associate. We pride ourselves on customer care. The role contributes to the growth and development of Priceline’s external partners globally, managing established internal learning programs and on-demand learning platforms, and growing new initiatives that enhance the customer service and sales agent experience.

Responsibilities
  • Put the customer at the center of every knowledge solution you create.
  • Write, edit, and maintain knowledge base articles in platforms such as Confluence and CARES.
  • Translate complex topics into simple, usable content for agents and trainers.
  • Apply technical writing best practices to ensure consistency, accessibility, and clarity.
  • Maintain and update training curriculum and material to ensure accuracy and relevance.
  • Review and revise knowledge base and training content based on feedback and performance data.
  • Collaborate with cross-functional teams to gather and validate source content.
  • Triage and manage Jira tickets from global support sites, ensuring requests are prioritized and resolved efficiently.
  • Respond to content update and addition requests from global stakeholders, keeping knowledge assets accurate and current.
  • Support AI initiatives by structuring knowledge content to power intent recognition, chatbot workflows, and agent-assist tools.
Qualifications
  • 1–3 years of experience in technical writing, knowledge management, or content strategy and instructional design, ideally within a customer support or service environment.
  • Strong writing and editing skills—able to simplify complex information for diverse audiences.
  • Experience using Confluence or enterprise-level knowledge tools.
  • Strong understanding of instructional design principles and methodologies.
  • Proficiency in using instructional design software and tools (e.g., Articulate 360).
  • Background in travel, flights, or OTA operations is an advantage.
  • Highly organized with excellent project management and prioritization skills.
  • Strong attention to detail, especially in formatting, accessibility, and tone of voice.
  • Committed to Priceline values: Customer, Innovation, Team, Accountability, and Trust.
  • Passion for accessibility, inclusive design, and global learner engagement.

Equal opportunity statement: Priceline is an equal opportunity employer and is committed to cultivating a diverse and inclusive environment for all employees.

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