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Learning And Development Jobs in Ottawa, ON (NOW HIRING)

Craft and Crew

Sr. Project Manager

Ottawa, ON · Remote

Learning & Development: Proactively engage in self-directed learning to stay current on systems, tools, and relevant technologies used by the company. While we may not be actively hiring for this ...

BDO Canada

Senior Machine Learning Engineer

Ottawa, ON

CA$84K - CA$128K/yr

This role blends technical leadership with hands-on MLOps development, focusing on delivering scalable, secure, and production-grade machine learning pipelines using Azure and Databricks. The ...

Semtech

Channel Enablement Specialist

Ottawa, ON · On-site

... learning & development, or a directly adjacent function within a B2B commercial organization * Demonstrated experience building training content, job aids, and certification programs for external ...

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Learning And Development information

What is the difference between Learning And Development vs Training Coordinator?

AspectLearning And DevelopmentTraining Coordinator
CredentialsOften requires certifications in L&D, HR, or related fieldsTypically requires HR or administrative certifications
Work EnvironmentDesigning programs, strategic planning, working with managementOrganizing training sessions, scheduling, logistics
Employer & Industry UsageUsed across corporate, education, and nonprofit sectors for strategic growthCommon in corporate settings for operational training
Search & Comparison IntentFocuses on strategic development rolesFocuses on logistical and operational training roles

Learning And Development professionals focus on creating strategic training programs to enhance employee skills and organizational growth. Training Coordinators handle the logistics and administration of training sessions. While both roles support employee development, L&D is more strategic and design-oriented, whereas Training Coordinators focus on execution and logistics.

What are the key skills and qualifications needed to thrive as a learning and development professional, and why are they important?

To thrive as a Learning and Development professional, you need expertise in instructional design, adult learning theory, and strong facilitation skills, often supported by a degree in education, human resources, or related fields. Familiarity with learning management systems (LMS), e-learning authoring tools, and relevant certifications such as CPLP or SHRM-CP is highly valuable. Excellent communication, creativity, and stakeholder management skills help professionals engage learners and drive organizational development. These competencies ensure effective training initiatives that support talent growth and align learning strategies with business goals.

What qualifications do you need to work in learning and development?

To work in learning and development, candidates typically need a bachelor's degree in education, human resources, or a related field. Relevant skills include strong communication, instructional design, and familiarity with learning management systems; certifications like CPLP or ATD can enhance prospects.

What is learning and development (L&D)?

Learning and development (L&D) refers to the process within organizations that focuses on improving employees’ skills, knowledge, and competencies. L&D involves designing, delivering, and evaluating training programs, workshops, and other educational activities to help employees perform better in their current roles and prepare for future responsibilities. The goal is to foster professional growth, enhance job satisfaction, and contribute to organizational success. L&D can include onboarding, technical training, leadership development, and ongoing education tailored to business needs.

How does a learning and development professional typically collaborate with other departments to identify training needs?

Learning and Development professionals often work closely with managers and team leads across various departments to assess skill gaps and align training initiatives with organizational goals. This collaboration usually involves conducting needs assessments, gathering feedback through surveys or interviews, and reviewing performance data to design targeted programs. Effective communication and relationship-building skills are essential, as L&D professionals must balance the needs of different teams while ensuring training solutions are practical and impactful.

What is the work of learning and development?

Learning and Development professionals design, implement, and manage training programs to improve employee skills and knowledge. They assess organizational needs, create educational content, and evaluate training effectiveness to support workforce growth and performance.

What are popular job titles related to Learning And Development jobs in Ottawa, ON?

For Learning And Development jobs in Ottawa, ON, the most frequently searched job titles are:

What job categories do people searching Learning And Development jobs in Ottawa, ON look for?

The top searched job categories for Learning And Development jobs in Ottawa, ON are:

What cities near Ottawa, ON are hiring for Learning And Development jobs?

Cities near Ottawa, ON with the most Learning And Development job openings:

Learning And Development jobs near you
Infographic showing various Learning And Development job openings in Ottawa, ON as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, and 3% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution.

Sr. Project Manager

Craft and Crew

Ottawa, ON • Remote

Full-time

Posted 4 days ago

Job description

The Sr. Project Manager at the Craft&Crew group of companies, will be responsible for managing project lifecycles, ensuring timely and successful project delivery, and maintaining strong client relationships. This role will also include some duties in account management, resource planning, and invoicing support, working closely with cross-functional teams to ensure seamless execution of client projects.


Project Management Responsibilities:


  • Project Planning & Execution: Plan, estimate, and schedule projects and support tasks to meet deadlines and budgets.
  • Resource Management: Coordinate the allocation of resources (e.g., developers, QA) to optimize efficiency and project delivery timelines. This includes the scheduling and approval of time off requests.
  • Requirement Gathering: Collaborate with clients to gather and clarify project requirements, ensuring full understanding of client needs.
  • Documentation: Create and maintain detailed project documentation, including briefs, status reports, and timelines.
  • Support Triage: Oversee the triage of support requests, prioritizing and assigning tasks based on urgency and impact, ensuring timely resolution and clear communication with clients.
  • Task Management: Oversee multiple projects, tasks, and client requests simultaneously, ensuring clear prioritization.
  • Communication: Provide clear, consistent communication with managers and team members regarding project statuses, roadblocks, and solutions.
  • Process Optimization: Adopt and improve internal project management tools and processes to enhance efficiency and project outcomes.
  • Timeline & Milestone Tracking: Develop and maintain work plans, ensuring that project timelines are established, tracked, and met.


Account Management Responsibilities:


  • Client Relationship Building: Foster strong relationships with both new and existing clients to build trust and ensure long-term partnerships.
  • Client Communication: Provide clear and frequent updates to clients on the status of their projects, including timelines, budgets, and any potential issues.
  • Client Collaboration: Work closely with clients to identify their needs, translate them into actionable project plans, and ensure their expectations are met.
  • Project Reporting: Conduct regular status meetings, prepare detailed progress reports, and communicate updates to stakeholders, including senior management.
  • Upselling Opportunities: Identify opportunities for additional services or upgrades that align with client needs and propose solutions to expand client accounts.


Invoice & Financial Responsibilities:


  • Invoicing Assistance: Support the invoicing process by ensuring accurate tracking of project hours, milestones, and budget allocations.
  • Budget Tracking: Assist in monitoring project budgets to ensure that invoicing aligns with work completed, and address any discrepancies.


Sales & Business Development:


  • Upselling: Identify and encourage upselling opportunities for existing clients to enhance their service package.
  • New Business Development: Assist in securing new business opportunities through RFP responses, warm outreach, and participating in proposal development.


Additional Responsibilities:


  • PMP Certification: Hold or actively work towards obtaining a PMP (Project Management Professional) certification to enhance project management skills and align with industry standards.
  • Quality Assurance: Ensure the quality of work delivered meets or exceeds client expectations on all projects and support tasks.
  • Content Support: Occasionally assist with newsletters, social media content, and web updates as needed.
  • Learning & Development: Proactively engage in self-directed learning to stay current on systems, tools, and relevant technologies used by the company.


While we may not be actively hiring for this position today, we are growing steadily and expect to expand our team in the coming months. We’re always interested in meeting talented individuals who share our values and expertise. If you’re a great fit, we’d love to keep your information on file for future opportunities as we scale.


Craft&Crew is a remote-first company, but we require all staff to attend certain annual events and meetings in person. Candidates must already be located in Canada, ideally in Ottawa or Montreal.