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Learning And Development Jobs in Grand Rapids, MI

Crowe LLP

Machine Learning Intern

Grand Rapids, MI

$27 - $42/hr

Modeling Understanding how to frame business problems as data science problems Navigating the full data science lifecycle: research and exploration, development, deployment, support Using correct ...

New

Crowe LLP

Machine Learning Intern

Grand Rapids, MI · On-site

$27 - $42/hr

Modeling Understanding how to frame business problems as data science problems Navigating the full data science lifecycle: research and exploration, development, deployment, support Using correct ...

New

Crowe LLP

Machine Learning Engineer

Grand Rapids, MI

$62K - $100K/yr

Execute on the technical vision for development of AI solutions and delivery of AI features to ensure they are scalable and production-ready. * Refine user stories and define clear acceptance ...

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All JobsLearning And Development JobsLearning And Development Jobs in Grand Rapids, MI

Learning And Development information

See Grand Rapids, MI salary details

$12

$37

$78

How much do learning and development jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for learning and development in Grand Rapids, MI is $37.96, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $64.52 per hour, depending on experience, location, and employer.

What is the difference between Learning And Development vs Training Coordinator?

AspectLearning And DevelopmentTraining Coordinator
CredentialsOften requires certifications in L&D, HR, or related fieldsTypically requires HR or administrative certifications
Work EnvironmentDesigning programs, strategic planning, working with managementOrganizing training sessions, scheduling, logistics
Employer & Industry UsageUsed across corporate, education, and nonprofit sectors for strategic growthCommon in corporate settings for operational training
Search & Comparison IntentFocuses on strategic development rolesFocuses on logistical and operational training roles

Learning And Development professionals focus on creating strategic training programs to enhance employee skills and organizational growth. Training Coordinators handle the logistics and administration of training sessions. While both roles support employee development, L&D is more strategic and design-oriented, whereas Training Coordinators focus on execution and logistics.

What are the key skills and qualifications needed to thrive as a learning and development professional, and why are they important?

To thrive as a Learning and Development professional, you need expertise in instructional design, adult learning theory, and strong facilitation skills, often supported by a degree in education, human resources, or related fields. Familiarity with learning management systems (LMS), e-learning authoring tools, and relevant certifications such as CPLP or SHRM-CP is highly valuable. Excellent communication, creativity, and stakeholder management skills help professionals engage learners and drive organizational development. These competencies ensure effective training initiatives that support talent growth and align learning strategies with business goals.

What qualifications do you need to work in learning and development?

To work in learning and development, candidates typically need a bachelor's degree in education, human resources, or a related field. Relevant skills include strong communication, instructional design, and familiarity with learning management systems; certifications like CPLP or ATD can enhance prospects.

What is learning and development (L&D)?

Learning and development (L&D) refers to the process within organizations that focuses on improving employees’ skills, knowledge, and competencies. L&D involves designing, delivering, and evaluating training programs, workshops, and other educational activities to help employees perform better in their current roles and prepare for future responsibilities. The goal is to foster professional growth, enhance job satisfaction, and contribute to organizational success. L&D can include onboarding, technical training, leadership development, and ongoing education tailored to business needs.

How does a learning and development professional typically collaborate with other departments to identify training needs?

Learning and Development professionals often work closely with managers and team leads across various departments to assess skill gaps and align training initiatives with organizational goals. This collaboration usually involves conducting needs assessments, gathering feedback through surveys or interviews, and reviewing performance data to design targeted programs. Effective communication and relationship-building skills are essential, as L&D professionals must balance the needs of different teams while ensuring training solutions are practical and impactful.

What is the work of learning and development?

Learning and Development professionals design, implement, and manage training programs to improve employee skills and knowledge. They assess organizational needs, create educational content, and evaluate training effectiveness to support workforce growth and performance.

What are the most commonly searched types of Learning And Development jobs in Grand Rapids, MI?

The most popular types of Learning And Development jobs in Grand Rapids, MI are:

What are popular job titles related to Learning And Development jobs in Grand Rapids, MI?

For Learning And Development jobs in Grand Rapids, MI, the most frequently searched job titles are:

What job categories do people searching Learning And Development jobs in Grand Rapids, MI look for?

The top searched job categories for Learning And Development jobs in Grand Rapids, MI are:

What cities near Grand Rapids, MI are hiring for Learning And Development jobs?

Cities near Grand Rapids, MI with the most Learning And Development job openings:

Learning And Development jobs near you
Infographic showing various Learning And Development job openings in Grand Rapids, MI as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, 1% Temporary, and 3% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $78,958 per year, or $38 per hour.

Learning Operations Specialist

Acrisure

Grand Rapids, MI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

About Acrisure
A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services - and more.
In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible.
Job Summary:
Acrisure is seeking a Learning Operations Specialist to join our Learning & Development team. This role will lead the design, execution, and continuous improvement of the enterprise learner experience across systems, communications, and engagement channels. This role operates with a high degree of autonomy to translate L&D strategy into scalable operational solutions, owning the intersection of the learner experience, learning technologies, and internal marketing. The Learning Operations Specialist establishes standards, drives adoption, and optimizes how learners discover, access, and engage with development opportunities across the enterprise. While serving as a key decision maker and advisor within L&D, this role will enable program effectiveness through thoughtful design of learner journeys, use data to drive insights, and have a continuous improvement mindset for operational excellence.
Responsibilities:
End-to-End Learner Experience
  • Own and continuously improve the enterprise learner experience across all touchpoints (LMS/LXP, SharePoint, communications, live/viral events)
  • Define and implement experience standards that ensure a consistent, intuitive, and scalable learner journey with a focus on user experience (UX)
  • Evaluate learner interactions and determine enhancements to usability, engagement, and accessibility - ensuring all engagement points and learning interactions are accessible to our diverse employee population
  • Serve as the primary escalation point for complex learner experience issues, making judgement-based decisions to resolve or redesign

Learner Communications Strategy
  • Design and govern the learner communication framework across the full program lifecycle (pre-, during, and post-learning)
  • Establish standards for messaging, timing, and cadence to drive readiness, participation, and sustainment
  • Partner with program owners to align communications with business outcomes and behavior change objectives
  • Ensure all communications reflect the Acrisure voice, clarity, and brand consistency

L&D Marketing & Engagement
  • Own the internal marketing strategy for L&D offerings, driving awareness, demand, and adoption, and perceived value of learning offerings
  • Develop and execute integrated, multi-channel campaigns (SharePoint, Teams, email, Viva Engage, events)
  • Translate program value into compelling learner-centric narratives tied to business impact
  • Build and manage a forward-looking content calendar aligned to enterprise priorities and program launches
  • Analyze campaign performance (engagement, conversion participation) and adjust strategy based on insights
  • Curate and amplify learner success stories and impact narratives to strengthen engagement and investment in L&D

Learning Technology & Platform Enablement
  • Own the learner-facing experience within LMS/LXP and SharePoint ecosystems
  • Design and maintain learning sites and digital journeys that enable self-service and program clarity
  • Oversee enrollment workflows, access provisioning, and platform configuration decisions
  • Partner with technical teams and vendors to resolve system issues and enhance functionality
  • Identify opportunities to better leverage technology to improve scale, automation, and user experience

Operational Excellence & Continuous Improvement
  • Lead operational design and process optimization across L&D workflows, tools, and execution models
  • Identify gaps and implement solutions that improve efficiency, scalability, and quality
  • Establish and maintain standards, templates, and governance practices for consistent delivery
  • Balance speed, quality, and learner-centered design in all operational decisions

Data, Insights, & Decision Support
  • Own tracking and analysis of learner engagement, completion, and marketing effectiveness metrics
  • Translate data into actionable insights and recommendations for program and leadership decision-making
  • Monitor trends and proactively recommend experience, communication, and/or adoption improvements
  • Ensure data integrity and maintain audit-ready documentation and reporting standards

Cross-Functional Partnership & Influence
  • Serve as a consultative partner to L&D team and leadership
  • Influence program design through expertise in learner experience, communications, and engagement strategy
  • Align operational execution with enterprise priorities and business outcomes
  • Provide input into L&D operations strategy, prioritization, and roadmap planning

Requirements
Required Qualifications
  • Demonstrated ability to own and manage complex, cross-functional workstreams with minimal direction
  • Proven experience making independent decisions related to prioritization, process improvement, and issue resolution
  • Strong strategic thinking with the ability to translate concepts into scalable operational solutions
  • Excellent communication skills with experience in crafting targeted, audience-centric messaging
  • Systems mindset with the ability to identify friction and optimize end-to-end experiences
  • High attention to detail with a commitment to quality, consistency, and continuous improvement
  • Proficiency in Microsoft 365 tools, including SharePoint, Teams, and Excel
  • Familiarity with Work Management software (e.g. Monday.com, Asana, Trello, Jira)

Education and Experience:
Required Qualifications
  • Bachelor's degree in Business, Human Resources, Learning & Development, or a related field (or equivalent experience)
  • 4+ years of experience in operations, enablement, learner experience, program management, or similar roles
  • Experience supporting enterprise learning systems (e.g., LMS, LXP, SharePoint) strongly preferred

#LI-MF2
#LI-Onsite
Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.
Why Join Us:
At Acrisure, we're building more than a business, we're building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future.
Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York.
Employee Benefits
We also offer our employees a comprehensive suite of benefits and perks, including:
  • Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.
  • Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.
  • Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.
  • Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.
  • ... and so much more!

This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.
Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting leaves@acrisure.com.
Final candidates will be required to complete post-offer verification processes related to the role and in accordance with applicable laws.
California Residents: Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy.
Recruitment Fraud: Please visit here to learn more about our Recruitment Fraud Notice.
Welcome, your new opportunity awaits you.

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