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Learning And Development Partner Jobs in Illinois

AArete

Manager, Learning & Development

Chicago, IL

Reporting to the Director of Learning & Development, this role partners closely with Operations, consulting leadership, and subject matter experts to design, deliver, and continuously improve ...

AArete

Manager, Learning & Development

Chicago, IL · On-site

Reporting to the Director of Learning & Development, this role partners closely with Operations, consulting leadership, and subject matter experts to design, deliver, and continuously improve ...

Primera

Learning & Development Manager

Chicago, IL · Hybrid

You're skilled at coaching, influencing, and partnering with leaders to build strong teams. * Y ... You'll lead our learning and development strategy. You'll design and deliver programs that ...

Primera

Learning & Development Manager

Chicago, IL · On-site

You're skilled at coaching, influencing, and partnering with leaders to build strong teams. * Y ... You'll lead our learning and development strategy . You'll design and deliver programs that ...

Robinhood

Business Development Partner

Chicago, IL · On-site

$136K - $160K/yr

As Business Development Partner, you will have a proven track record of successfully building ... Lifestyle wallet - a highly flexible benefits spending account for wellness, learning, and more.

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See Illinois salary details

$13

$39

$81

How much do learning and development partner jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for learning and development partner in Illinois is $39.62, according to ZipRecruiter salary data. Most workers in this role earn between $18.17 and $67.31 per hour, depending on experience, location, and employer.

What are Learning and Development Partners?

Learning and Development Partners are professionals who design, implement, and evaluate training programs within an organization. They collaborate with leaders and employees to identify skill gaps and create strategies to support professional growth and organizational goals. Their role often involves facilitating workshops, coordinating training sessions, and measuring the effectiveness of learning initiatives. Ultimately, they help ensure that employees have the skills and knowledge needed to succeed in their roles.

What is the difference between Learning And Development Partner vs Training Coordinator?

AspectLearning And Development PartnerTraining Coordinator
CredentialsOften requires a bachelor’s degree in HR, education, or related field; certifications like CPLP or ATD are commonTypically requires a high school diploma or bachelor’s degree; certifications are less common
Work EnvironmentStrategic, collaborative, working closely with leadership to develop learning strategiesOperational, focused on organizing and delivering training sessions
Employer & Industry UsageUsed in corporate HR departments across various industriesCommon in corporate training departments, especially in retail, healthcare, and manufacturing

The Learning And Development Partner focuses on strategic learning initiatives and collaborates with leadership, while the Training Coordinator handles the logistics and delivery of training sessions. Both roles are essential but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a Learning and Development Partner, and why are they important?

To thrive as a Learning and Development Partner, you need expertise in instructional design, adult learning theory, and organizational development, often supported by a degree in HR, education, or a related field. Familiarity with learning management systems (LMS), e-learning authoring tools, and certifications such as CPLP or SHRM-CP is highly valued. Strong communication, stakeholder management, and critical thinking skills help you build effective relationships and tailor programs to organizational needs. These capabilities ensure impactful learning initiatives that drive employee growth and support business objectives.

How does a Learning and Development Partner typically collaborate with department leaders to identify training needs?

A Learning and Development Partner works closely with department heads and managers to assess skills gaps and understand team objectives. Through regular meetings and needs assessments, they gather input on specific challenges and desired outcomes, ensuring that training programs are relevant and tailored to each area. This collaborative approach helps align learning initiatives with business goals and fosters a culture of continuous improvement across the organization.
What cities in Illinois are hiring for Learning And Development Partner jobs? Cities in Illinois with the most Learning And Development Partner job openings:
Learning And Development Partner jobs near you
Supervisor, Learning & Development

Supervisor, Learning & Development

COLE-PARMER INSTRUMENT COMPANY

Vernon Hills, IL • On-site

$80K - $92K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Job description

Job Title: Supervisor, Learning & Development

Reports To: Director, Customer Experience

Position Location: Vernon Hills, IL

Work Type: Hybrid

FLSA Status (Exempt/Non-Exempt): Exempt

Position Summary:


The Learning and Development Supervisor is responsible for leading the design, implementation, and continuous improvement of training programs for customer service and technical/application support teams. Reporting to the Customer Service Director, this role ensures that frontline teams are equipped with the product knowledge, technical expertise, and customer engagement skills required to deliver exceptional service. The role oversees a team of L&D Specialists and owns quality monitoring, coaching frameworks, and performance enablement, driving measurable improvements in customer experience, operational efficiency, and team productivity through data-driven and AI-enabled learning solutions.


Key Responsibilities:

  • Develop and execute an L&D strategy aligned with customer service goals, KPIs, and business objectives.
  • Lead and develop a team of L&D Specialists supporting customer service and technical/application support.
  • Design and deliver training across onboarding, product knowledge, troubleshooting, customer service, and leadership development.
  • Partner with Customer Service and Technical Support leaders to identify performance gaps and implement targeted solutions.
  • Build structured learning paths supporting pre- and post-sales application support and the end-to-end customer journey.
  • Ensuring training reflects real customer scenarios, product updates, and operational workflows.
  • Manage learning systems, certifications, and knowledge platforms to support frontline performance.
  • Leverage AI to create adaptive learning, generate content, and improve knowledge accessibility.
  • Use data and AI-driven insights to identify skill gaps, predict needs, and enhance training effectiveness.
  • Implement AI-enabled tools (chatbots, simulations, virtual assistants) for continuous, on-demand learning.
  • Measure training impact using metrics such as CSAT, NPS, time to proficiency, and resolution times.
  • Establish quality monitoring frameworks, scorecards, and evaluation processes for customer interactions.
  • Drive process improvements in onboarding, training efficiency, and service delivery.
  • Support change management for new products, tools, and processes.
  • Build leadership development pathways for supervisors and high-potential employees.
  • Collaborate with product and technical SMEs to ensure training accuracy and relevance.
  • Apply blended learning strategies to improve engagement, retention, and scalability.
  • Stay current on trends in customer service, technical support, and AI-driven learning.
  • Ensure training supports compliance, consistency, and operational excellence.
  • Performs other duties as assigned.


Education:

  • Bachelor’s degree in Business Administration, Life Science or a related field required.

Experience:

  • 3+ years of progressive experience in Learning & Development, Training, or Customer Service Enablement
  • 2+ years of experience in leadership or supervisory role managing trainers or L&D specialists


Minimum Requirements/Qualifications:

  • Strong understanding of customer service operations, support workflows, and technical support environments
  • Ability to translate complex product and technical concepts into practical, customer-facing training.
  • Experience using customer service metrics (e.g., CSAT, NPS, resolution time, first contact resolution) to inform training strategies.
  • Strong leadership and coaching skills with the ability to influence frontline performance.
  • Excellent facilitation, communication, and stakeholder management abilities
  • Data-driven mindset with the ability to analyze performance trends and identify skill gaps.
  • Strong project management and organizational skills in a fast-paced operational environment
  • Experience with AI-powered tools for learning, content creation, and workflow optimization preferred.
  • Thrives in a fast-paced, collaborative environment, efficiently works under pressure, within deadlines or other essential time constraints.
  • Excellent communication skills, both written and verbal, to clearly and concisely communicate to all levels of the organization.
  • Strong work ethic and an ability to excel within a rapidly changing and growing organization.


Compensation & Benefits:

  • Salary Range: $80,000-$92,000, depending on location, experience, and qualifications.
  • Benefits coverage begins day 1, including the following:
    1. Medical, Dental, Vision Insurance
    2. Disability Insurance
    3. Life Insurance
    4. 401(k) company match
    5. Paid Time Off (15 days annually)
    6. Paid Holiday time (10 company-designated days)
    7. Tuition Assistance
    8. Additional benefits available with company package



This position has not been approved for Relocation Assistance.


The above statements are intended to describe the general nature and level of the work being performed by people assigned to this job. They are not an exhaustive list of all of the duties and responsibilities associated with it.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status.