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Lead Agent Jobs (NOW HIRING)

Parloa

Lead Agent Architect - SAP

New York, NY · On-site

As a Lead Agent Architect - SAP at Parloa, you will help transform customer service with AI agents in enterprise SAP environments. In this customer-facing role, you will support implementations where ...

Wynd Technologies, Inc

The lead agent assists other marketing agents with their guests to schedule a presentation. Serves as a positive and professional brand ambassador for Travel + Leisure Partner with the resort staff ...

Menzies Aviation

Airport Ramp Lead Agent

Denver, CO · On-site

$23/hr

Role Purpose As a Lead Ramp Agent, you will be supervising the outbound bag room and the unloading and loading of luggage, freight and cargo on and off commercial aircraft. Driving and operating ...

Menzies Aviation

Airport Ramp Lead Agent

Denver, CO

$23/hr

Role Purpose As a Lead Ramp Agent, you will be supervising the outbound bag room and the unloading and loading of luggage, freight and cargo on and off commercial aircraft. Driving and operating ...

Envoy Air Inc.

Lead Agent Cabin Appearance

Columbus, OH · On-site

$18.50/hr

Performs Cabin Appearance Agent work as required * Perform the cleaning and servicing of aircraft ... Previous experience in a team lead capacity preferred * Good organizational and interpersonal ...

Worldwide Flight Services

$16.25 - $20.50/hr

Job Summary The Lead Agent Cargo is responsible for aspects of the Agent Cargo position (as described below) as well as the following: The maintenance of a satisfactory quantity and quality of work ...

Envoy Air Inc.

Lead Agent Cabin Appearance

Columbus, OH · On-site

$18.50/hr

Performs Cabin Appearance Agent work as required * Perform the cleaning and servicing of aircraft ... Previous experience in a team lead capacity preferred * Good organizational and interpersonal ...

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How much do lead agent jobs pay per hour?

As of Jun 20, 2026, the average hourly pay for lead agent in the United States is $23.14, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $23.80 per hour, depending on experience, location, and employer.

What jobs make $10,000 a month without a degree?

For a Lead Agent, high earnings of $10,000 or more per month are uncommon without specialized experience or certifications. Typically, roles with such income levels in customer service or sales require extensive experience, leadership skills, or managing large accounts. Most jobs offering this income level without a degree are in sales, real estate, or entrepreneurial ventures where performance and commissions drive earnings.

What are the key skills and qualifications needed to thrive as a Lead Agent, and why are they important?

To thrive as a Lead Agent, you need strong leadership abilities, problem-solving skills, and experience in customer service or sales, often supported by a relevant degree or industry background. Familiarity with CRM systems, call center software, and performance tracking tools is typically required. Excellent communication, conflict resolution, and team motivation are standout soft skills in this role. These competencies are vital for effectively managing teams, resolving customer issues, and driving organizational goals.

What are Lead Agents?

Lead Agents are professionals responsible for overseeing and guiding a team within an organization, often in customer service, sales, or logistics environments. They act as the main point of contact for their team, ensuring tasks are completed efficiently and standards are met. Lead Agents also provide training, mentorship, and support to team members, helping to resolve issues and improve overall performance. Their role often includes monitoring workflow, reporting on productivity, and implementing company policies.

What does a lead agent do?

A lead agent is responsible for overseeing a team of agents, coordinating daily operations, and ensuring customer service standards are met. They often provide training, support, and performance feedback, and may handle escalated issues or complex cases. Strong communication, leadership skills, and familiarity with relevant tools are essential for this role.

What jobs pay 500,000 a year in the US?

In the US, some high-level executive roles such as CEOs, investment bankers, and certain specialized surgeons can earn $500,000 or more annually. Additionally, successful entrepreneurs, top-tier lawyers, and senior technology executives with stock options or bonuses may reach or exceed this income level, often requiring extensive experience, advanced skills, and leadership responsibilities.

How does a Lead Agent typically coordinate with other team members to ensure smooth operations?

As a Lead Agent, you are often responsible for overseeing a team and acting as the primary point of contact between agents, management, and sometimes clients. This involves assigning tasks, monitoring progress, offering support, and facilitating communication to resolve issues efficiently. Regular team meetings, performance check-ins, and collaborative problem-solving are integral parts of the role. Successful Lead Agents are proactive in identifying bottlenecks and ensuring everyone on the team is aligned with organizational goals.

What jobs pay $2000 a day?

Lead agents in high-level sales, consulting, or specialized management roles can earn $2000 or more per day, especially with commissions, bonuses, or profit-sharing. These positions often require extensive experience, strong negotiation skills, and industry-specific knowledge, and may involve working long hours or in high-stakes environments.
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Lead Agent jobs near you
Infographic showing various Lead Agent job openings in the United States as of June 2026, with employment types broken down into 92% Full Time, 4% Part Time, and 4% Temporary. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $48,136 per year, or $23.1 per hour.
DFW Ramp Lead Agent

DFW Ramp Lead Agent

Swissport International AG

Dallas, TX

$18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

Swissport International AG rating

5.9

Company rating: 5.9 out of 10

Based on 94 frontline employees who took The Breakroom Quiz

34th of 53 rated aviation services

Job description

Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple – “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.” 

We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe.  

Job Summary

Ramp Lead Agent leads and directs the work of employees involved in the operation, providing training and instruction to ensure quality work is performed. Read and interpret load sheets and load/unload A/C per customer instructions. Capable of operating all equipment as well as performing some staff duties. Working manager of a group of ramp agents and shall assist them in performing duties.

The expected pay rate is $18.25/hour. Full-time employees are offered a range of health and wellness benefits as well as 401(k) with company match paid vacation time, sick time, and company paid holidays. 

 
Your activities
  • Load/unload processes per customer/Swissport/FAA guidelines.
  • Ensure Safety and Integrity of Customer and Swissport assets during operations.
  • Ensure image and professionalism are displayed at all times by staff.
  • Maintain a discipline work environment per company rules and regulations
  • Manage baggage make up process according to airline specifications
  • Lead all agents performing all stated above
Your profile
  • Should possess some lead experience
  • Valid driver's license
  • Good communication skills
  • Minimum 1 year experience in the field
  • Must be able to work in inclement weather
  • Flexible to work on various shifts (days, evening, nights, weekends, and holidays)
  • Excellent Health & Safety awareness
  • Lift heavy objects that could reach 70 pounds (32 kilograms)
What we offer
  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Tuition reimbursement
  • Vision insurance

At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. 

Visit our website at https://careers.swissport.com to learn more about Life at Swissport. 

Join Swissport today and be part of a team that connects the world of aviation! 

What Swissport International AG employees say

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