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Lead Agent Jobs (NOW HIRING)

Ramp Lead Agent (OA)

Orlando, FL · On-site

$13.50 - $16.75/hr

Lead and participate in the movement of cargo and baggage on and off aircraft and transport it ... Must have high school diploma, GED or six months experience as a Ramp Agent; * Must be able to pass ...

Role Purpose As a Lead Ramp Agent, you will be supervising the outbound bag room and the unloading and loading of luggage, freight and cargo on and off commercial aircraft. Driving and operating ...

Must have suitable experience working as a Ramp Agent Lead. * Well organized with meticulous attention to detail and accuracy, able to work on their own initiative to specific deadlines, the ability ...

Role Purpose As a Lead Ramp Agent, you will be supervising the outbound bag room and the unloading and loading of luggage, freight and cargo on and off commercial aircraft. Driving and operating ...

Cabin Cleaning Lead Agent Job Category: Airport Operations Full-Time On-site Rate: $21.86 USD per hour Location: Portland, OR 97218, USA Job Details Description People. Passion. Pride. This is what ...

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How much do lead agent jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for lead agent in the United States is $23.14, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $23.80 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Lead Agent, and why are they important?

To thrive as a Lead Agent, you need strong leadership abilities, problem-solving skills, and experience in customer service or sales, often supported by a relevant degree or industry background. Familiarity with CRM systems, call center software, and performance tracking tools is typically required. Excellent communication, conflict resolution, and team motivation are standout soft skills in this role. These competencies are vital for effectively managing teams, resolving customer issues, and driving organizational goals.

What jobs pay $700 a day?

For a Lead Agent, earning $700 a day typically requires high-level experience, specialized skills, or working in industries like sales, consulting, or management. Such roles often involve commission, bonuses, or performance-based pay and may require certifications or extensive expertise. These positions are usually full-time and demand strong communication and leadership abilities.

Is Lead Generation a stressful job?

Lead generation can be stressful due to the pressure to meet quotas, handle rejection, and maintain consistent outreach. Success often depends on skills like communication, persistence, and time management, and the work environment can influence stress levels.

What are Lead Agents?

Lead Agents are professionals responsible for overseeing and guiding a team within an organization, often in customer service, sales, or logistics environments. They act as the main point of contact for their team, ensuring tasks are completed efficiently and standards are met. Lead Agents also provide training, mentorship, and support to team members, helping to resolve issues and improve overall performance. Their role often includes monitoring workflow, reporting on productivity, and implementing company policies.

What does a lead agent do?

A lead agent supervises and coordinates a team of agents, ensuring customer service standards are met and operational goals are achieved. They often handle escalated issues, provide training, and use tools like CRM software to monitor team performance. Strong communication and leadership skills are essential for this role.

What jobs pay 500,000 a year in the US?

Lead Agents in high-level sales, real estate, or executive roles can earn $500,000 or more annually, especially with commissions, bonuses, or profit sharing. Typically, such compensation is associated with senior positions requiring extensive experience, strong negotiation skills, and industry expertise.

How does a Lead Agent typically coordinate with other team members to ensure smooth operations?

As a Lead Agent, you are often responsible for overseeing a team and acting as the primary point of contact between agents, management, and sometimes clients. This involves assigning tasks, monitoring progress, offering support, and facilitating communication to resolve issues efficiently. Regular team meetings, performance check-ins, and collaborative problem-solving are integral parts of the role. Successful Lead Agents are proactive in identifying bottlenecks and ensuring everyone on the team is aligned with organizational goals.
More about Lead Agent jobs
Infographic showing various Lead Agent job openings in the United States as of July 2026, with employment types broken down into 94% Full Time, 4% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $48,136 per year, or $23.1 per hour.
Ramp Lead Agent (OA)

Ramp Lead Agent (OA)

Menzies Aviation

Orlando, FL • On-site

$13.50 - $16.75/hr

Full-time

Posted 4 days ago


Menzies Aviation rating

6.2

Company rating: 6.2 out of 10

Based on 111 frontline employees who took The Breakroom Quiz

32nd of 54 rated aviation services


Job description

Responsibilities:
  • Safely and continuously lift/move 70 lbs. of cargo and baggage from outbound bag room, on and off aircraft, and transport between aircraft, airport terminals and air cargo facilities.
  • Frequent bending, stretching push/pulling, stacking and kneeling in small confined locations.
  • Lead and participate in the movement of cargo and baggage on and off aircraft and transport it between aircraft, outbound bag room, airport terminals, air cargo facilities, and other aircraft.
  • Operate motorized equipment.
  • Read, interpret and complete aircraft weight and balance load sheets, hazardous material identification labels, aircraft loading manifests, and baggage and cargo routing tags.
  • Responsible for safe receipt and dispatch of assigned flights, which includes load integrity and safety compliance.
  • Assist Ramp Agents in their assigned areas to ensure Agents are performing their duties in a professional, safe and efficient manner, according to Company/Carrier's standards.
  • Trains employees during on the job training and/or airline specific training or assigns employees to work with experienced agent
  • Performs other duties that may be assigned.
  • Required to attend the mandatory training imposed by the Company and Airlines as per job role.

Required Skills
  • Must be at least 18 years of age.
  • Must have high school diploma, GED or six months experience as a Ramp Agent;
  • Must be able to pass all pre-employment testing, including a drug test.
  • Must be able to proficiently speak, read, and write in English.
  • Must have current driver's license with no violations over the past 5 years;
  • Capable of safely lifting up to 70 lbs. continuously;
  • Must be available and flexible to work variable shifts including overtime, weekends and holidays.
  • Work is done primarily outdoors. Must be comfortable working in all weather conditions.
  • Must be able to obtain and maintain all required Airport security badge.
  • Prior Ramp/Airline experience required.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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