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Lead Agent Jobs (NOW HIRING)

Menzies Aviation

Ramp Lead Agent (OA)

Orlando, FL

$13.50 - $16.75/hr

Lead and participate in the movement of cargo and baggage on and off aircraft and transport it ... Must have high school diploma, GED or six months experience as a Ramp Agent; * Must be able to pass ...

Allegiant

Lead Agent, Commissary

Appleton, WI

$16.25 - $19.25/hr

The Lead is responsible for assigning, assisting, and directing teams daily to complete all tasks ... Airport Agent - While performing the duties of this job, the Team Member is regularly required to ...

Allegiant

Lead Agent, Commissary

Appleton, WI

$16.25 - $19.25/hr

The Lead is responsible for assigning, assisting, and directing teams daily to complete all tasks ... Airport Agent - While performing the duties of this job, the Team Member is regularly required to ...

Menzies Aviation

Ramp Lead Agent

Los Angeles, CA · On-site

$32.15/hr

Lead and participate in the movement of safely and continuously lifting/moving 70lbs of cargo and ... Must have high school diploma, GED or six months experience as a Ramp Agent * Prior Ramp/Airline ...

Menzies Aviation

Frontier Ramp Lead Agent

Orlando, FL · On-site

$13.50 - $16.75/hr

Lead and participate in the movement of cargo and baggage on and off aircraft and transport it ... Must have high school diploma, GED or six months experience as a Ramp Agent; * Must be able to pass ...

Menzies Aviation

Frontier Ramp Lead Agent

Orlando, FL · On-site

$13.50 - $16.75/hr

Lead and participate in the movement of cargo and baggage on and off aircraft and transport it ... Must have high school diploma, GED or six months experience as a Ramp Agent; * Must be able to pass ...

Menzies Aviation

Ramp Lead Agent (OA)

Orlando, FL · On-site

$13.50 - $16.75/hr

Lead and participate in the movement of cargo and baggage on and off aircraft and transport it ... Must have high school diploma, GED or six months experience as a Ramp Agent; * Must be able to pass ...

Parloa

Lead Agent Architect - SAP

New York, NY · On-site

As a Lead Agent Architect - SAP at Parloa, you will help transform customer service with AI agents in enterprise SAP environments. In this customer-facing role, you will support implementations where ...

Menzies Aviation

Airport Ramp Lead Agent

Denver, CO

$23/hr

Role Purpose As a Lead Ramp Agent, you will be supervising the outbound bag room and the unloading and loading of luggage, freight and cargo on and off commercial aircraft. Driving and operating ...

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How much do lead agent jobs pay per hour?

As of May 28, 2026, the average hourly pay for lead agent in the United States is $23.14, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $23.80 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Lead Agent, and why are they important?

To thrive as a Lead Agent, you need strong leadership abilities, problem-solving skills, and experience in customer service or sales, often supported by a relevant degree or industry background. Familiarity with CRM systems, call center software, and performance tracking tools is typically required. Excellent communication, conflict resolution, and team motivation are standout soft skills in this role. These competencies are vital for effectively managing teams, resolving customer issues, and driving organizational goals.

How does a Lead Agent typically coordinate with other team members to ensure smooth operations?

As a Lead Agent, you are often responsible for overseeing a team and acting as the primary point of contact between agents, management, and sometimes clients. This involves assigning tasks, monitoring progress, offering support, and facilitating communication to resolve issues efficiently. Regular team meetings, performance check-ins, and collaborative problem-solving are integral parts of the role. Successful Lead Agents are proactive in identifying bottlenecks and ensuring everyone on the team is aligned with organizational goals.

What are Lead Agents?

Lead Agents are professionals responsible for overseeing and guiding a team within an organization, often in customer service, sales, or logistics environments. They act as the main point of contact for their team, ensuring tasks are completed efficiently and standards are met. Lead Agents also provide training, mentorship, and support to team members, helping to resolve issues and improve overall performance. Their role often includes monitoring workflow, reporting on productivity, and implementing company policies.

What jobs make 5000 a week without a degree?

Lead agents in sales, real estate, or insurance can earn $5,000 or more weekly through commissions and performance bonuses, often requiring strong communication skills and industry knowledge. High-paying roles in entrepreneurship, consulting, or specialized trades like plumbing or electrical work may also reach this income level without a degree, depending on experience and client base.
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What job categories do people searching Lead Agent jobs look for? The top searched job categories for Lead Agent jobs are:
Lead Agent jobs near you
Infographic showing various Lead Agent job openings in the United States as of May 2026, with employment types broken down into 88% Full Time, 10% Part Time, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $48,136 per year, or $23.1 per hour.
Ramp Lead Agent (OA)

Ramp Lead Agent (OA)

Menzies Aviation

Orlando, FL

$13.50 - $16.75/hr

Full-time

Posted 15 days ago

Menzies Aviation rating

6.1

Company rating: 6.1 out of 10

Based on 107 frontline employees who took The Breakroom Quiz

30th of 52 rated aviation services

Job description

Responsibilities:

  • Safely and continuously lift/move 70 lbs. of cargo and baggage from outbound bag room, on and off aircraft, and transport between aircraft, airport terminals and air cargo facilities.
  • Frequent bending, stretching push/pulling, stacking and kneeling in small confined locations.
  • Lead and participate in the movement of cargo and baggage on and off aircraft and transport it between aircraft, outbound bag room, airport terminals, air cargo facilities, and other aircraft.
  • Operate motorized equipment.
  • Read, interpret and complete aircraft weight and balance load sheets, hazardous material identification labels, aircraft loading manifests, and baggage and cargo routing tags.
  • Responsible for safe receipt and dispatch of assigned flights, which includes load integrity and safety compliance.
  • Assist Ramp Agents in their assigned areas to ensure Agents are performing their duties in a professional, safe and efficient manner, according to Company/Carrier’s standards.
  • Trains employees during on the job training and/or airline specific training or assigns employees to work with experienced agent
  • Performs other duties that may be assigned.
  • Required to attend the mandatory training imposed by the Company and Airlines as per job role.

Required Skills

  • Must be at least 18 years of age.
  • Must have high school diploma, GED or six months experience as a Ramp Agent;
  • Must be able to pass all pre-employment testing, including a drug test.
  • Must be able to proficiently speak, read, and write in English.
  • Must have current driver’s license with no violations over the past 5 years;
  • Capable of safely lifting up to 70 lbs. continuously;
  • Must be available and flexible to work variable shifts including overtime, weekends and holidays.    
  • Work is done primarily outdoors. Must be comfortable working in all weather conditions.
  • Must be able to obtain and maintain all required Airport security badge.
  • Prior Ramp/Airline experience required.

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