ZipRecruiter

Log In

1

Lead Agent Jobs (NOW HIRING)

Menzies Aviation

Ramp Lead Agent

Sacramento, CA · On-site

$16.50 - $20/hr

Lead and participate in the movement of cargo and baggage on and off aircraft and transport it ... Must have high school diploma, GED or six months experience as a Ramp Agent. * Must pass all pre ...

Menzies Aviation

Ramp Lead Agent

Charlotte, NC · On-site

$15.25 - $18.75/hr

Lead and participate in the movement of cargo and baggage on and off aircraft and transport it ... Must have high school diploma, GED or six months experience as a Ramp Agent. * Must pass all pre ...

Worldwide Flight Services

$14.25 - $18.25/hr

Job Summary The Lead Agent Passenger Services supports daily airport operations by guiding a team of passenger service agents to deliver safe, efficient, and customer-focused service. This role ...

New

Menzies Aviation

Ramp Lead Agent PART TIME

Fort Lauderdale, FL · On-site

$15 - $18.50/hr

Lead and participate in the movement of cargo and baggage on and off aircraft and transport it ... Must have high school diploma, GED or six months experience as a Ramp Agent; * Must be able to pass ...

Swissport International AG

DFW Ramp Lead Agent

Dallas, TX · On-site

$18.25/hr

Job Summary Ramp Lead Agent leads and directs the work of employees involved in the operation, providing training and instruction to ensure quality work is performed. Read and interpret load sheets ...

Parloa

Lead Agent Architect - SAP

New York, NY · On-site

As a Lead Agent Architect - SAP at Parloa, you will help transform customer service with AI agents in enterprise SAP environments. In this customer-facing role, you will support implementations where ...

Menzies Aviation

Ramp Lead Agent (OA)

Orlando, FL · On-site

$13.50 - $16.75/hr

Lead and participate in the movement of cargo and baggage on and off aircraft and transport it ... Must have high school diploma, GED or six months experience as a Ramp Agent; * Must be able to pass ...

Wynd Technologies, Inc

The lead agent assists other marketing agents with their guests to schedule a presentation. Serves as a positive and professional brand ambassador for Travel + Leisure Partner with the resort staff ...

Travel + Leisure Co.

The lead agent assists other marketing agents with their guests to schedule a presentation. Serves as a positive and professional brand ambassador for Travel + Leisure Partner with the resort staff ...

Worldwide Flight Services

$22.25/hr

The Lead Agent is also responsible for observing performance, identifying issues, and escalating them to management when necessary. In addition, they help maintain compliance with company policies ...

next page

Showing results 1-20

All JobsLead Agent Jobs

Lead Agent information

See salary details

$9

$23

$49

How much do lead agent jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for lead agent in the United States is $23.14, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $23.80 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Lead Agent, and why are they important?

To thrive as a Lead Agent, you need strong leadership abilities, problem-solving skills, and experience in customer service or sales, often supported by a relevant degree or industry background. Familiarity with CRM systems, call center software, and performance tracking tools is typically required. Excellent communication, conflict resolution, and team motivation are standout soft skills in this role. These competencies are vital for effectively managing teams, resolving customer issues, and driving organizational goals.

What jobs pay $700 a day?

For a Lead Agent, earning $700 a day typically requires high-level experience, specialized skills, or working in industries like sales, consulting, or management. Such roles often involve commission, bonuses, or performance-based pay and may require certifications or extensive expertise. These positions are usually full-time and demand strong communication and leadership abilities.

Is Lead Generation a stressful job?

Lead generation can be stressful due to the pressure to meet quotas, handle rejection, and maintain consistent outreach. Success often depends on skills like communication, persistence, and time management, and the work environment can influence stress levels.

What are Lead Agents?

Lead Agents are professionals responsible for overseeing and guiding a team within an organization, often in customer service, sales, or logistics environments. They act as the main point of contact for their team, ensuring tasks are completed efficiently and standards are met. Lead Agents also provide training, mentorship, and support to team members, helping to resolve issues and improve overall performance. Their role often includes monitoring workflow, reporting on productivity, and implementing company policies.

What does a lead agent do?

A lead agent supervises and coordinates a team of agents, ensuring customer service standards are met and operational goals are achieved. They often handle escalated issues, provide training, and use tools like CRM software to monitor team performance. Strong communication and leadership skills are essential for this role.

What jobs pay 500,000 a year in the US?

Lead Agents in high-level sales, real estate, or executive roles can earn $500,000 or more annually, especially with commissions, bonuses, or profit sharing. Typically, such compensation is associated with senior positions requiring extensive experience, strong negotiation skills, and industry expertise.

How does a Lead Agent typically coordinate with other team members to ensure smooth operations?

As a Lead Agent, you are often responsible for overseeing a team and acting as the primary point of contact between agents, management, and sometimes clients. This involves assigning tasks, monitoring progress, offering support, and facilitating communication to resolve issues efficiently. Regular team meetings, performance check-ins, and collaborative problem-solving are integral parts of the role. Successful Lead Agents are proactive in identifying bottlenecks and ensuring everyone on the team is aligned with organizational goals.
More about Lead Agent jobs
What job categories do people searching Lead Agent jobs look for? The top searched job categories for Lead Agent jobs are:
Lead Agent jobs near you
Infographic showing various Lead Agent job openings in the United States as of July 2026, with employment types broken down into 94% Full Time, 4% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $48,136 per year, or $23.1 per hour.
Lead Agent Passenger Services - PT

Lead Agent Passenger Services - PT

Worldwide Flight Services

Denver, CO • On-site

$15.50 - $19.50/hr

Full-time, Part-time

Medical, Retirement

Posted 5 days ago

New

Worldwide Flight Services rating

5.3

Company rating: 5.3 out of 10

Based on 92 frontline employees who took The Breakroom Quiz

43rd of 54 rated aviation services

Job description

About WFS
Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents. Are you ready to take off on your next career with us?
Job Summary
The Lead Agent Passenger Services supports daily airport operations by guiding a team of passenger service agents to deliver safe, efficient, and customer-focused service. This role includes assigning and monitoring work, training employees on proper procedures, and leading crew briefings to ensure smooth operations. The Lead Agent is also responsible for observing performance, identifying issues, and escalating them to management when necessary. In addition, they help maintain compliance with company policies and site security requirements by monitoring activities and reporting concerns.
Responsibilities
  • Guide and support passenger service agents in delivering safe, efficient, and customer-focused service.
  • Assign, schedule, and monitor daily work to ensure timely and accurate completion.
  • Demonstrate proper work methods and conduct on-the-job training.
  • Lead crew meetings and communicate new or revised operational procedures.
  • Observe and analyze work methods, providing feedback and escalating issues to management.
  • Assist management with effective use of tools, equipment, and materials.
  • Ensure compliance with company policies, safety standards, and site security procedures.
  • Monitor staff, contractors, and visitors, reporting breaches or concerns as required.
  • Provide leadership and guidance without administering discipline or discharge authority.

Minimum Requirements
  • HS Diploma, GED or Equivalent.
  • Previous operational experience required, preferably Passenger Service.
  • Demonstrates qualities of leadership, initiative, and judgment.
  • Ability to work weekends (i.e., Friday, Saturday, Sunday), holidays, and days off.
  • Must be able to read, write, speak and understand the English language.

Preferred Skills
  • Excellent interpersonal and communication skills required.
  • Must have ability to work under pressure.

Physical Requirements/Working Conditions
  • Ability to lift, push, pull, and carry baggage or cargo up to 50 lbs regularly, and occasionally up to 75 lbs
  • Frequent standing, walking, and moving throughout the airport terminal or warehouse
  • Ability to bend, kneel, stoop, and climb stairs as needed to assist passengers and handle luggage
  • Ability to work in varying weather conditions, including extreme heat, cold, rain, and snow
  • Manual dexterity required for handling documents, operating computers, and using two-way radios
  • Ability to remain on your feet for extended periods (up to 8 hours or more during shifts)
  • Clear vision and hearing required for monitoring flight information, responding to passengers, and ensuring safety compliance

Perks & Benefits
  • Want your pay in advance? Access your pay when you need it through DailyPay app!
  • Are you a top performer who thrives on recognition? On the spot awards offered through the Awardco Platform including gift cards and more!
  • Need quality medical care? Multiple options for both full and part-time employees!
  • Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More!
  • Looking to stay healthy and improve your life? Wellness Programs offered to all employees!
  • Want to invest in your future? 401k program offered!
  • Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available!

WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.

What Worldwide Flight Services employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply