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Layaway Associate Jobs (NOW HIRING)

Boscov's

Customer Service Desk Associate - PT

Lebanon, PA

$14.25 - $19.75/hr

Handle layaway storage, maintain records, receive payments and release merchandise. Job Requirements Successful candidates for the Retail Customer Service Desk Associate role should have the ability ...

Boscov's

Customer Service Desk Associate - PT

Lebanon, PA · On-site

$14.25 - $19.75/hr

Handle layaway storage, maintain records, receive payments and release merchandise. Job Requirements Successful candidates for the Retail Customer Service Desk Associate role should have the ability ...

Rural King Supply

Front End Lead

Fort Wayne, IN · On-site

Ensure comprehensive training for new front end associates and oversee their development. * Oversee cashier transactions and customer service desk layaway transactions including monthly layaway ...

Rural King Supply

Front End Lead

Greensboro, NC · On-site

Ensure comprehensive training for new front end associates and oversee their development. * Oversee cashier transactions and customer service desk layaway transactions including monthly layaway ...

Rural King Supply

Front End Lead

Lancaster, OH · On-site

Ensure comprehensive training for new front end associates and oversee their development. * Oversee cashier transactions and customer service desk layaway transactions including monthly layaway ...

Rural King Supply

Front End Lead

Clearfield, PA

Ensure comprehensive training for new front end associates and oversee their development. * Oversee cashier transactions and customer service desk layaway transactions including monthly layaway ...

Rural King Supply

Front End Lead

Greensboro, NC

Ensure comprehensive training for new front end associates and oversee their development. * Oversee cashier transactions and customer service desk layaway transactions including monthly layaway ...

Rural King Supply

Front End Lead

Elizabethtown, KY

Ensure comprehensive training for new front end associates and oversee their development. * Oversee cashier transactions and customer service desk layaway transactions including monthly layaway ...

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Layaway Associate information

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$10

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$33

How much do layaway associate jobs pay per hour?

As of May 31, 2026, the average hourly pay for layaway associate in the United States is $19.87, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $20.67 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Layaway Associate, and why are they important?

To thrive as a Layaway Associate, you need strong customer service abilities, attention to detail, and basic math skills, typically supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, layaway tracking software, and inventory management tools is often required. Excellent communication, patience, and problem-solving skills help in addressing customer inquiries and resolving issues efficiently. These skills ensure accurate transaction processing, effective customer interactions, and smooth management of layaway accounts.

How does a Layaway Associate typically interact with other departments within a retail store?

As a Layaway Associate, you will frequently collaborate with sales floor staff, customer service representatives, and inventory teams to ensure a smooth layaway process for customers. This includes coordinating item holds, verifying product availability, and resolving any discrepancies between departments. Strong communication and teamwork skills are essential, as you'll often act as a liaison to address customer inquiries and support efficient store operations.

What are Layaway Associates?

Layaway Associates are retail employees who assist customers with layaway purchases, a service where customers can reserve items by making a deposit and paying the balance over time before taking the merchandise home. Their responsibilities typically include setting up layaway accounts, processing payments, retrieving and storing items, and answering customer questions about layaway policies. They also ensure that all transactions comply with store procedures and help resolve any issues related to layaway orders. Layaway Associates play a key role in providing excellent customer service and helping customers manage their purchases.

What is the difference between Layaway Associate vs Cashier?

AspectLayaway AssociateCashier
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; basic math skills
Work EnvironmentRetail store, assisting customers with layaway plansRetail store, handling transactions at checkout
Employer & Industry UsageCommon in retail stores offering layaway servicesUniversal in retail, supermarkets, and department stores
Search & Comparison IntentPeople comparing customer service roles in retailPeople looking for cashier or checkout positions

While both roles are customer-facing in retail, a Layaway Associate focuses on managing layaway plans and assisting customers with payment schedules, whereas a Cashier handles transactions at the point of sale. Understanding these differences helps job seekers find the right position aligned with their skills and career goals.

What cities are hiring for Layaway Associate jobs? Cities with the most Layaway Associate job openings:
What states have the most Layaway Associate jobs? States with the most job openings for Layaway Associate jobs include:
What job categories do people searching Layaway Associate jobs look for? The top searched job categories for Layaway Associate jobs are:
Layaway Associate jobs near you
Infographic showing various Layaway Associate job openings in the United States as of May 2026, with employment types broken down into 57% Full Time, and 43% Part Time. Highlights an 100% In-person job distribution, with an average salary of $41,327 per year, or $19.9 per hour.

Courtesy Desk/ Cash Office Associate- FT

Boscov's Department Store, LLC

Wilmington, DE • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Boscov's Department Store rating

6.1

Company rating: 6.1 out of 10

Based on 122 frontline employees who took The Breakroom Quiz

7th of 21 rated department stores

Job description

Cash Office/ Customer Service Desk Associate 
Bring your experience to work for you where people love to shop! Boscov's is a chain of full service department stores serving the total family needs of our customers. For nearly 100 years, Boscov's has been known for its great values and famous brands, and for offering a broad selection of quality merchandise in its stores and online. We are looking for a Cash Office/ Customer Service Desk Associate to join our retail team. 
Job Responsibilities 
Responsibilities of the Cash Office Associate portion include: 

  • Reconciliation of Cash Receipts
  • Counting the safe
  • Performance of audits
  • Accurately and efficiently completing all daily paperwork while adhering to company policies and procedures
  • Register repair/ Answering questions related to the register

Responsibilities of the Customer Service Associate portion include: 

  • Provide customer service by completing customer requests and/or resolving issues in a timely manner.
  • Accurately and efficiently complete all transactions and paperwork, adhering to all company policies & procedures.
  • Make storewide announcements over public address system.
  • Handle layaway storage, maintain records, receive payments and release merchandise.

Job Requirements 
Successful candidates for this role should have the ability to actively engage coworkers to provide excellent customer service. 
Additional requirements include: 

  • Possess basic math skills
  • Prior cash handling required
  • Retail and/or banking experience, preferred
  • Ability to operate an adding machine
  • Excellent written, verbal, and interpersonal communication skills with customers, coworkers, and management
  • Ability to learn computer systems, POS register, and telxon
  • Available to work varied days and hours as work schedule requires, including evenings and weekends

Benefits

At Boscov's, we value our employees, and that's why we provide a competitive compensation and benefits package. As a Full-Time member of our retail operations team, you will be eligible to receive:

  • Comprehensive benefits package, including medical/dental/vision
  • Short term disability/ Long term disability- voluntary
  • Life Insurance (company paid)
  • 401(k) w/ company match
  • Weekly Pay
  • Paid vacation
  • Liberal employee discount  

Work where people love to shop! 
Equal Opportunity Employer 
 

What Boscov's Department Store employees say

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