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Laufer Jobs (NOW HIRING)

Data Analyst

Manhattan, NY ยท On-site

$100K - $135K/yr

As a Data Analyst for Laufer Group International, your work will directly influence how we optimize operations, improve performance, and scale smarter through data. In this role, you will partner ...

Branch Manager

Manhattan, NY ยท On-site

$140K - $160K/yr

Laufer has an established logistics and service solution that provides customers with improved shipping flexibility, enhanced operational control, and exceptional customer service. Each customer has ...

Data Analyst

Manhattan, NY ยท On-site

$100K - $135K/yr

As a Data Analyst for Laufer Group International, your work will directly influence how we optimize operations, improve performance, and scale smarter through data. In this role, you will partner ...

Sr Java Developer

New York, NY ยท On-site

$62.75 - $79.75/hr

This position is for a technical lead position with Java development and Web Services knowledge for the complete system rewrites of Logistics related Project at Laufer group International. They will ...

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Laufer information

What are Laufers?

A Laufer is a German term for a porter or runner, commonly used in industries like hospitality, logistics, or retail. Laufers are responsible for transporting goods, messages, or packages within a hotel, warehouse, or other organizational settings. Their duties often include delivering items, assisting with luggage, or running errands as needed. The role requires reliability, physical stamina, and good organizational skills. Laufers play an essential part in ensuring smooth operations and efficient communication within their workplace.

What are the key skills and qualifications needed to thrive as a Laufer, and why are they important?

To thrive as a Laufer (courier or runner), you need strong organizational skills, attention to detail, and reliability, often supported by a valid driver's license or knowledge of local routes. Familiarity with delivery tracking systems, navigation apps, and sometimes handheld scanners is typically required. Excellent time management, communication, and customer service skills help you stand out in this fast-paced role. These skills ensure timely, accurate deliveries and positive client interactions, which are crucial for maintaining business efficiency and customer satisfaction.

What is the difference between Laufer vs Freight Forwarder?

AspectLauferFreight Forwarder
CredentialsTypically requires customs brokerage licenses, industry certificationsRequires freight forwarding licenses, industry certifications
Work EnvironmentCustoms offices, logistics companies, import/export firmsShipping companies, logistics providers, freight terminals
Industry UsageUsed mainly in customs clearance and import/export complianceUsed in coordinating transportation and shipping logistics

While both Laufer and freight forwarders operate within the logistics and shipping industry, Laufer primarily focuses on customs clearance and compliance, often requiring specific customs brokerage credentials. Freight forwarders handle the broader transportation process, organizing shipments across carriers. Understanding these roles helps businesses choose the right professional for their shipping needs.

What are some common challenges Laufer professionals face when managing logistics and how can they be addressed?

Laufer professionals often encounter challenges such as coordinating complex supply chains, handling unexpected shipment delays, and maintaining clear communication with clients and carriers. Addressing these issues typically involves proactive planning, leveraging technology to track shipments in real-time, and building strong relationships with partners to quickly resolve issues. Staying organized and adaptable is key, as the logistics landscape is constantly evolving and requires quick problem-solving skills.
More about Laufer jobs
Infographic showing various Laufer job openings in the United States as of July 2026, with employment types broken down into 5% As Needed, 90% Full Time, and 5% Part Time. Highlights an 100% Physical job distribution.
Sales Account Executive - International Logistics (Air)

Sales Account Executive - International Logistics (Air)

Laufer Group International

Valley Stream, NY โ€ข On-site

$80K - $120K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago


Job description

Company
Headquartered in New York with another 7 offices in the United States and dedicated partners strategically located throughout the world, Laufer Group International has the expertise, resources, and market knowledge to provide customers with true global logistics solutions. Laufer has an established logistics and service solution that provides customers with improved shipping flexibility, enhanced operational control, and exceptional customer service. Each customer has access to a customized logistics platform providing air freight and ocean services, logistics, customs brokerage, and purchase order and export management.
Laufer is a different type of logistics company. We strive to make our industry more progressive. We challenge conventional ways of doing business by developing innovative and customized supply chain solutions. We help our customers break away from yesterday's business model to succeed in today's world.
Position Summary:
The Sales Account Executive maintains and grows relationships with assigned customers while achieving an assigned sales and revenue goals. Reporting to the local Branch Manager, the Sales Account Executive is expected to retain existing business, expand the firm's market share for each assigned customer, introduce and promote new products and services to assigned customer accounts, develop new relationships and increase Laufer's market share in the territory.
Responsibilities:
  • Retain customer volume, sales and profitability through proactive stewardship of the firm's relationships with assigned customers.
  • Penetrate and expand relationships and revenue potential with assigned accounts by:
    • Selling new or additional products or services to current buyers; and/or
    • Finding additional buyers and stakeholders within the existing customer location; and/or
    • Selling additional customer locations.
  • Sell and support the full suite of the firm's product and service offerings.
  • Develop and manage robust pipeline of new opportunities to help increase Laufer's market share in the territory.
  • Support and actively participate in all aspects of the sales process, and calling upon others to assist in solution development and proposal delivery, as needed, or as directed by management.
  • Direct joint customer planning efforts in assigned accounts.
  • Proactively manage customer satisfaction and service delivery by anticipating potential service problems, monitoring satisfaction, and recommending process and delivery improvements.
  • Assist other sales team members, when directed, with customers outside the assigned account base when required.
  • Support and manage assigned customer transition from the Business Development Group during customer implementation.
  • Design, manage, and deliver Quarterly Business Reviews, in collaboration with other internal stakeholders, to assigned customers.
  • Insure all assigned customer's pricing, RFP responses, and bids are completed and delivered accurately and timely.
  • Support SOP creation, management, updating and adherence for assigned customers.
  • Travel when necessary within region to branch offices, customer field offices, and assigned customers to help accomplish assigned customer objectives.

Accountabilities and Performance Measures:
  • Achieves assigned sales and revenue budgets.
  • Meets assigned expectations for profitability.
  • Achieves customer retention and growth targets.
  • Maintains high customer satisfaction ratings that meet company standards.
  • Completes required training and development objectives within the assigned time frame.

Alignment:
  • Reports to the local Branch Manager
  • Enlists the support of sales specialists, implementation resources, service resources, and other sales and management resources as needed
  • Works closely with the Customer Service Team members to ensure customer satisfaction and problem resolution
  • This position has no direct reports

Requirements:
  • Minimum 3 years of freight forwarding sales experience

Benefits:
  • Medical, Dental, and Vision Benefits with company cost-sharing
  • Health Savings Account medical benefit option with a company contribution to the health savings account
  • No cost Medical Bridge Program to assist with costs that may be attributable to the plan deductible
  • Medical and Dependent Care Flexible Spending Accounts
  • No cost Short-term disability, Long-term disability, Life, and AD&D insurance
  • 401(k) Retirement Plan with a generous company match
  • Paid Time Off (over 4 weeks of PTO by year 5 with Laufer)
  • No cost Employee Assistance Plan to assist with emotional well-being, family and relationships, legal and financial matters, and more
  • Employee Recognition Program
  • Giveback Program - each employee is given $500/year to donate to a charity (Laufer has donated over $1 million!!!)

Salary range: $80,000-120,000 depending on experience.
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