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Laufer Group International

Branch Manager

New York, NY · On-site

Laufer has an established logistics and service solution that provides customers with improved shipping flexibility, enhanced operational control, and exceptional customer service. Each customer has ...

Laufer Group International

Branch Manager

Manhattan, NY · On-site

$140K - $160K/yr

Laufer has an established logistics and service solution that provides customers with improved shipping flexibility, enhanced operational control, and exceptional customer service. Each customer has ...

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What are Laufers?

A Laufer is a German term for a porter or runner, commonly used in industries like hospitality, logistics, or retail. Laufers are responsible for transporting goods, messages, or packages within a hotel, warehouse, or other organizational settings. Their duties often include delivering items, assisting with luggage, or running errands as needed. The role requires reliability, physical stamina, and good organizational skills. Laufers play an essential part in ensuring smooth operations and efficient communication within their workplace.

What are the key skills and qualifications needed to thrive as a Laufer, and why are they important?

To thrive as a Laufer (courier or runner), you need strong organizational skills, attention to detail, and reliability, often supported by a valid driver's license or knowledge of local routes. Familiarity with delivery tracking systems, navigation apps, and sometimes handheld scanners is typically required. Excellent time management, communication, and customer service skills help you stand out in this fast-paced role. These skills ensure timely, accurate deliveries and positive client interactions, which are crucial for maintaining business efficiency and customer satisfaction.

What is the difference between Laufer vs Freight Forwarder?

AspectLauferFreight Forwarder
CredentialsTypically requires customs brokerage licenses, industry certificationsRequires freight forwarding licenses, industry certifications
Work EnvironmentCustoms offices, logistics companies, import/export firmsShipping companies, logistics providers, freight terminals
Industry UsageUsed mainly in customs clearance and import/export complianceUsed in coordinating transportation and shipping logistics

While both Laufer and freight forwarders operate within the logistics and shipping industry, Laufer primarily focuses on customs clearance and compliance, often requiring specific customs brokerage credentials. Freight forwarders handle the broader transportation process, organizing shipments across carriers. Understanding these roles helps businesses choose the right professional for their shipping needs.

What are some common challenges Laufer professionals face when managing logistics and how can they be addressed?

Laufer professionals often encounter challenges such as coordinating complex supply chains, handling unexpected shipment delays, and maintaining clear communication with clients and carriers. Addressing these issues typically involves proactive planning, leveraging technology to track shipments in real-time, and building strong relationships with partners to quickly resolve issues. Staying organized and adaptable is key, as the logistics landscape is constantly evolving and requires quick problem-solving skills.
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What job categories do people searching Laufer jobs look for? The top searched job categories for Laufer jobs are:
Laufer jobs near you
Infographic showing various Laufer job openings in the United States as of May 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 100% Physical job distribution.
Customs Entry Writer - CHB

Customs Entry Writer - CHB

Laufer Group International

Kansas City, MO

$50K - $65K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

Job description

Company:
Headquartered in New York with another 7 offices in the United States and dedicated partners strategically located throughout the world, Laufer Group International has the expertise, resources, and market knowledge to provide customers with true global logistics solutions. Laufer has an established logistics and service solution that provides customers with improved shipping flexibility, enhanced operational control, and exceptional customer service. Each customer has access to a customized logistics platform providing air freight and ocean services, logistics, customs brokerage, and purchase order and export management.
Laufer is a different type of logistics company. We strive to make our industry more progressive. We challenge conventional ways of doing business by developing innovative and customized supply chain solutions. We help our customers break away from yesterday's business model to succeed in today's world.
Responsibilities:
  • Manage A - Z process for Non-Laufer routed clients
  • Manage customs entries for Laufer routed clients
  • Accurate and timely filing of Import Security Filing for Non-Laufer routed clients
  • Correspond with clients regarding ISF, documents, classification, customs / PGA issues, exams/holds, etc.
  • Ensure accuracy of commercial documents for Customs entry
  • Maintain and manage client product HTS databases
  • Monitor, track and tracing client shipments
  • Ensure accurate and timely transmission of CBP & PGA entries of assigned clients
  • Communicate with CBP, OGA's, SSL, forwarders and terminals to resolve clearance issues
  • Secure freight release for Non-Laufer routed clients when required
  • Arrange delivery for Non-Laufer routed clients when required
  • Process / monitors Post Summary filings
  • Participates in on-going education / training

Qualifications:
  • Minimum 1 year of recent experience with US Customs Brokerage and Participating Government Agencies
  • Ability to work with standard business technology tools
  • Organized and detail-oriented, with the ability to multi-task
  • Research, excellent conflict resolution/creative problem-solving, and follow-up skills
  • Ability to articulate clearly through written and oral presentation
  • Ability to work independently and within a team environment

Benefits:
  • Medical, Dental, and Vision Benefits with company cost-sharing
  • Health Savings Account medical benefit option with a company contribution to the health savings account
  • No cost Medical Bridge Program to assist with costs that may be attributable to the plan deductible
  • Medical and Dependent Care Flexible Spending Accounts
  • No cost Short-term disability, Long-term disability, Life, and AD&D insurance
  • 401(k) Retirement Plan with a generous company match
  • Paid Time Off (over 4 weeks of PTO by year 5 with Laufer)
  • No cost Employee Assistance Plan to assist with emotional well-being, family and relationships, legal and financial matters, and more
  • Employee Recognition Program
  • Giveback Program - each employee is given $500/year to donate to a charity (Laufer has donated over $1 million!!!).

Salary range: $50,000-65,000 depending on experience.
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