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Land Rover Service Advisor Jobs in Florida (NOW HIRING)

Land Rover Palm Beach is looking for skilled, flat-rate Automotive Technicians to join our growing ... Explain technical diagnoses and repair recommendations clearly to service advisors * Disassemble ...

L0389 Land Rover Orlando ting Land Rover Orlando: Go Beyond as a Technician. Service Technician - Class A Unlimited Earning Potential + Long-Term Career Growth At Land Rover Orlando, we encourage you ...

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Land Rover Service Advisor information

See Florida salary details

$8

$19

$33

How much do land rover service advisor jobs pay per hour?

As of May 29, 2026, the average hourly pay for land rover service advisor in Florida is $19.38, according to ZipRecruiter salary data. Most workers in this role earn between $13.85 and $22.26 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Land Rover Service Advisor, and why are they important?

To thrive as a Land Rover Service Advisor, you need strong automotive knowledge, customer service experience, and often a background in dealership or service environments. Familiarity with dealership management systems (DMS), scheduling software, and possibly ASE certification are highly beneficial. Exceptional communication, organizational skills, and the ability to manage customer expectations set top performers apart. These skills are crucial for ensuring customer satisfaction, efficient service operations, and building long-term client relationships.

How does a Land Rover Service Advisor typically interact with technicians and customers during a service appointment?

A Land Rover Service Advisor acts as the critical link between customers and the service team. During a service appointment, they greet customers, gather information about vehicle issues, and relay these details to technicians. Throughout the process, they communicate updates to customers, explain service recommendations, and ensure all work is authorized before proceeding. Regular collaboration with technicians ensures accurate diagnosis and timely completion of repairs, helping deliver a seamless customer experience.

What does a Land Rover Service Advisor do?

A Land Rover Service Advisor acts as the main point of contact between customers and the service department at a Land Rover dealership or service center. They help customers schedule maintenance and repair appointments, explain recommended services, and provide cost estimates. Service Advisors also communicate with technicians to relay vehicle issues and keep customers updated on the status of their vehicles. Their goal is to ensure customers have a positive service experience and that their vehicles receive the necessary care.

What is the difference between Land Rover Service Advisor vs Land Rover Service Technician?

AspectLand Rover Service AdvisorLand Rover Service Technician
CredentialsCustomer service skills, basic automotive knowledge, often certifications in service managementAutomotive repair certifications (e.g., ASE), technical training, experience with vehicle diagnostics
Work EnvironmentFront-of-house, interacting with customers, administrative tasksGarage or workshop, performing repairs and diagnostics
Employer & Industry UsageUsed in dealerships, service centers, customer-facing rolesUsed in repair shops, dealerships, technical service departments

The main difference is that Land Rover Service Advisors focus on customer communication, scheduling, and administrative tasks, while Land Rover Service Technicians perform vehicle repairs and diagnostics. Both roles are essential in the service process but require different skill sets and certifications.

What are popular job titles related to Land Rover Service Advisor jobs in Florida? For Land Rover Service Advisor jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Land Rover Service Advisor jobs in Florida look for? The top searched job categories for Land Rover Service Advisor jobs in Florida are:
Infographic showing various Land Rover Service Advisor job openings in Florida as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $40,310 per year, or $19.4 per hour.

Service Consultant - Jaguar Land Rover West Broward

The Marzetti Company

Davie, FL โ€ข On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago


Job description

Overview
Our Jaguar Land Rover West Broward store is seeking to add a Service Advisor to the team!
This position functions as the face of the service department greeting customers as they arrive to the service drive providing excellent customer service and determining what the service needs of the vehicles are.
Benefits:
  • Medical, dental, vision insurances
  • Company-paid life, AD&D and disability insurances
  • 401(k) retirement plan with employer contributions
  • Paid time off
  • Awesome culture

Responsibilities
  • Maintain Customer relations with all existing and future clients.
  • Attempt to resolve any customer concerns or seek the appropriate management contact to assist.
  • Plan and coordinate known appointments that will be arriving the next day.
  • Set appointments using the Xtime center and maintain the service reservations.
  • Answering service calls and following up in a timely manner.
  • Maintain department and customers service files and review for accuracy before sending to final scanning.
  • Greet customers, obtain and verify customer information and vehicle data, retrieve service history and follow the service consultant process manual.
  • Prepare all pickup and delivery clients and have ready for the drivers. Refer to pickup and delivery process manual.
  • Promote the sales of labor, parts, sublet services and accessories to meet the customer's needs.
  • Provide customer with accurate estimates and completion times.
  • Obtain customers signature on all repair orders, document agreements, and credit card payment slips.
  • Verify that all quality control standards have been met and vehicle has been washed before contacting customer.
  • Follow up with all aging repair orders and provide daily explanation to Service Manager for any repair order open longer than 4 days.
  • Maintain a customer satisfaction inquiry score above national average.
  • Capture valid customer emails and maintain a CSI email capture rate higher than the national standard.
  • Maintain a follow up system for special ordered parts or vehicles that will need additional future repairs.
  • Maintain all applicable certifications and keep continuing education up to date with TOE and dealer standards.

Qualifications
  • High school diploma or general education degree (GED).
  • Three years' experience writing service with a highline dealership.
  • Valid Driver's License
  • Ability to read, write, reasonable spelling skills for writing repair orders and communicating professionally with email.
  • Ability to effectively present information and respond to questions from management, employees and customers.
  • Ability to calculate figures and amounts such as discounts, taxes, and percentages.
  • Ability to apply common sense understanding to carry out instructions, tasks, or handle any customer situation.
  • Ability to apply creative problem solving for any customer issue or concern and decide if further escalation is necessary.

Working Conditions/Environment
0RG - JLR West Broward