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Laboratory Client Services Jobs (NOW HIRING)

Robert Half

Client Services Coordinator

Westmont, IL · On-site

$25.12 - $29.08/hr

... laboratory information management systems, to support reporting and service delivery • Partner with cross-functional colleagues to promote responsive service and a positive client experience • ...

The McCrone Group

Client Services Coordinator

Westmont, IL · On-site

$18.25 - $24.50/hr

Description McCrone Associates, Inc., a leading analytical laboratory, seeks an onsite customer ... The Client Services Coordinator serves as the first point of contact for clients, visitors, and ...

Compass Group

CLIENT SERVICES MANAGER

Tucker, GA

$70K - $85K/yr

CLIENT SERVICES MANAGER Salary: $70,000 - $85,000 Other Forms of Compensation: None ESFM is the ... Laboratory Support Services, Janitorial & Industrial Cleaning, Landscaping & Grounds Management ...

Compass Group

CLIENT SERVICES MANAGER

Tucker, GA

$70K - $85K/yr

CLIENT SERVICES MANAGER Salary: $70,000 - $85,000 Other Forms of Compensation: None ESFM is the ... Laboratory Support Services, Janitorial & Industrial Cleaning, Landscaping & Grounds Management ...

Compass Group

CLIENT SERVICES MANAGER

Tucker, GA · On-site

$70K - $85K/yr

CLIENT SERVICES MANAGER Salary: $70,000 - $85,000 Other Forms of Compensation: None ESFM is the ... Laboratory Support Services, Janitorial & Industrial Cleaning, Landscaping & Grounds Management ...

Eurofins

Client Services Representative

Lancaster, PA

$15.50 - $21.25/hr

Client Services Representative Eurofins Scientific is an international life sciences company ... Eurofins is one of the market leaders in certain testing and laboratory services for genomics ...

Eurofins

Client Services Representative

Lancaster, PA · On-site

$15.50 - $21.25/hr

Eurofins is one of the market leaders in certain testing and laboratory services for genomics ... Consider joining Eurofins as a Client Service Representative. * Serve as the primary communication ...

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Laboratory Client Services information

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How much do laboratory client services jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for laboratory client services in the United States is $22.53, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $24.28 per hour, depending on experience, location, and employer.

What is the difference between Laboratory Client Services vs Laboratory Technicians?

AspectLaboratory Client ServicesLaboratory Technicians
CredentialsTypically requires a bachelor's degree in life sciences or related fieldOften requires an associate degree or certification in laboratory technology
Work EnvironmentCustomer-facing, administrative, and support roles within labs or healthcare settingsHands-on, technical work in laboratory settings performing tests and analyses
Employer & Industry UsageUsed in hospitals, diagnostic labs, and biotech companies for client communication and supportPrimarily in clinical, research, or industrial labs conducting tests and experiments

Laboratory Client Services focuses on client communication, scheduling, and support, often requiring a background in life sciences and customer service skills. Laboratory Technicians perform technical testing and analysis within labs, requiring technical certifications or degrees. While both roles are essential in laboratory settings, they differ in responsibilities, credentials, and work environment.

What are Laboratory Client Services?

Laboratory Client Services refer to the team or department within a laboratory that acts as the main point of contact between the laboratory and its clients, such as healthcare providers, clinics, or hospitals. Their primary responsibilities include managing test orders, handling client inquiries, resolving issues, ensuring timely delivery of laboratory results, and maintaining strong client relationships. This role is crucial for ensuring smooth communication and high-quality service, which helps healthcare professionals provide accurate diagnoses and treatments. Laboratory Client Services staff often possess strong customer service skills and a good understanding of laboratory processes.

What job makes $10,000 a month without a degree?

In the field of Laboratory Client Services, high earnings of $10,000 or more per month are uncommon without specialized education or certifications. Generally, roles in laboratory settings require relevant training, and higher salaries are often associated with managerial or specialized technical positions that may require experience or advanced skills rather than a degree. Most laboratory jobs with such income levels typically involve significant expertise or leadership responsibilities.

How much is the salary of a laboratory technician?

The average salary of a laboratory technician typically ranges from $35,000 to $55,000 per year, depending on experience, location, and certifications. Entry-level positions may start lower, while experienced technicians with specialized skills can earn higher wages. Salaries often increase with additional certifications and advanced training.

What jobs count as client services?

In the context of Laboratory Client Services, jobs that involve interacting with clients to provide information, support, and assistance are considered client services. These roles often include client support specialists, customer service representatives, and account coordinators who communicate via phone, email, or in person, and may require knowledge of laboratory procedures and data management tools.

What is the highest paying laboratory job?

In laboratory settings, senior roles such as Laboratory Directors or Principal Investigators typically have the highest salaries, often exceeding six figures annually. These positions usually require advanced degrees, extensive experience, and management responsibilities. Specialized roles like Clinical Laboratory Managers or Quality Assurance Directors can also command high compensation depending on the industry and location.

What are the typical challenges faced in a Laboratory Client Services role, and how can they be effectively managed?

Laboratory Client Services professionals often encounter challenges such as managing high volumes of client inquiries, ensuring timely and accurate communication between laboratory staff and clients, and resolving issues related to sample processing or test results. Effective time management, strong organizational skills, and attention to detail are essential to handle these demands. Building collaborative relationships with both internal laboratory teams and external clients can help streamline workflows and foster trust, making it easier to address concerns promptly and ensure high-quality service.

What are the key skills and qualifications needed to thrive as a Laboratory Client Services professional, and why are they important?

To excel in Laboratory Client Services, strong organizational skills, attention to detail, and a background in laboratory procedures or life sciences are essential, often supported by an associate’s or bachelor’s degree. Familiarity with laboratory information systems (LIS), specimen management software, and data entry tools is typically required. Excellent communication, problem-solving abilities, and a customer service mindset help professionals efficiently handle client inquiries and resolve issues. These skills are crucial for ensuring accurate test processing, timely client support, and maintaining high standards of laboratory service quality.
More about Laboratory Client Services jobs
What job categories do people searching Laboratory Client Services jobs look for? The top searched job categories for Laboratory Client Services jobs are:
Laboratory Client Services jobs near you
Infographic showing various Laboratory Client Services job openings in the United States as of June 2026, with employment types broken down into 61% Full Time, 35% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $46,864 per year, or $22.5 per hour.
Laboratory Client Support Technician

Laboratory Client Support Technician

ARUP Laboratories

Salt Lake City, UT

$18.30/hr

Full-time

Posted 3 days ago

ARUP Laboratories rating

7.3

Company rating: 7.3 out of 10

Based on 36 frontline employees who took The Breakroom Quiz

62nd of 103 rated laboratories

Job description

Schedule:
Sunday-Thursday (40 hrs/wk)
09:00 AM – 05:30 PM (flexible)

Training Schedule:
Monday - Friday (8-10 weeks)
7:00 AM - 3:30 PM (flexible start time up to 10:00 AM)

Department: Exception Handling - 237

*Hourly rate is an estimate only which includes shift differential for nights, evenings, or weekend shifts. Overall hourly rates will vary based on schedule. 

Primary Purpose:
The Lab Client Support Technician provides technical and preanalytic support services for a designated division of technical operations and clients. Contact clients with specimen information such as specimen integrity, volume, test clarification, and missing specimens. Provides a supportive link between customers and all other areas of the company. 
About ARUP:
ARUP Laboratories is a national clinical and anatomic pathology reference laboratory and an enterprise of the University of Utah and its Department of Pathology. Based in Salt Lake City, Utah.
ARUP proudly hires top talent to create a work environment of diversity, professional growth and continuous development. Our workforce is committed to the important service we provide to over one million patients each month. We always strive for excellence and have a strong desire to have involvement with the advances in medicine and the role laboratory services plays within each patient’s life. We never forget that there is a patient behind every specimen we receive.
We are looking for individuals who want to contribute to ARUP's culture of accountability, integrity, service, and excellence. Consider joining our dynamic team.

Essential Functions:

Understands appropriate collection, handling, and transportation of specimens.

Accurately processes specimens according to established departmental procedures. May include specimen triaging, routing, and storing.

Evaluates specimens for acceptability and follows the appropriate procedures for specimens that do not meet acceptance criteria. Initiates problem resolution.

Processes requests for add on testing.

Develops proficiency with laboratory information systems including ANSR, ESP, IMS, Millennium, MasterControl, LMS, CRM, and eExcept.

Receives and initiates telephone calls to/from customers and laboratories in a timely and courteous manner. May provide verified test results available in the LIS, as requested, to authenticated individuals.

Provides education, guidance, and troubleshooting to customers regarding available resources, testing and application utility.

Maintains competency on pre-analytic equipment, maintenance and operation as needed for department support.

Maintains work area. Cleans bench tops and equipment as needed and daily at the end of the work shift. Documents cleaning and maintenance as required.

Serves as a liaison between technical sections and customers.

Builds and maintains customer relationships throughout all communications while providing a positive, professional and empathetic understanding.

Documents customer communications, resolutions, issues, and appropriate follow-up.

Other duties as defined.

Physical and Other Requirements:
Stooping: Bending body downward and forward by bending spine at the waist.
Reaching: Extending hand(s) and arm(s) in any direction.
Mobility: The person in this position needs to occasionally move between work sites and inside the office to access file cabinets, office machinery, etc.
Communicate: Frequently communicate with others.
PPE: Biohazard laboratory environment that requires use of personal protective equipment in accordance with CDC and OSHA regulations and company/departmental policies.
ARUP Policies and Procedures: To conduct self in compliance with all ARUP Policies and Procedures.
Sedentary Work: Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.
Fine Motor Control: Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling.
Absolute integrity in the accurate identification of samples, test performance, and reporting of results
Vision: Having close, far, and peripheral visual acuity to perform a variety of tasks such as make general observations of depth and distance.

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