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Laboratory Client Services Jobs (NOW HIRING)

ALS

Client Services Manager

Middletown, PA · On-site

Communicate client concerns/issues to the laboratory director. * Keep client informed of new developments and laboratory services. * Provide quotations and job specifications for specific work. About ...

ALS

Client Services Manager

Harrisburg, PA · On-site

Communicate client concerns/issues to the laboratory director. * Keep client informed of new developments and laboratory services. * Provide quotations and job specifications for specific work. About ...

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Laboratory Client Services information

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$12

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How much do laboratory client services jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for laboratory client services in the United States is $22.53, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $24.28 per hour, depending on experience, location, and employer.

What is the difference between Laboratory Client Services vs Laboratory Technicians?

AspectLaboratory Client ServicesLaboratory Technicians
CredentialsTypically requires a bachelor's degree in life sciences or related fieldOften requires an associate degree or certification in laboratory technology
Work EnvironmentCustomer-facing, administrative, and support roles within labs or healthcare settingsHands-on, technical work in laboratory settings performing tests and analyses
Employer & Industry UsageUsed in hospitals, diagnostic labs, and biotech companies for client communication and supportPrimarily in clinical, research, or industrial labs conducting tests and experiments

Laboratory Client Services focuses on client communication, scheduling, and support, often requiring a background in life sciences and customer service skills. Laboratory Technicians perform technical testing and analysis within labs, requiring technical certifications or degrees. While both roles are essential in laboratory settings, they differ in responsibilities, credentials, and work environment.

What are Laboratory Client Services?

Laboratory Client Services refer to the team or department within a laboratory that acts as the main point of contact between the laboratory and its clients, such as healthcare providers, clinics, or hospitals. Their primary responsibilities include managing test orders, handling client inquiries, resolving issues, ensuring timely delivery of laboratory results, and maintaining strong client relationships. This role is crucial for ensuring smooth communication and high-quality service, which helps healthcare professionals provide accurate diagnoses and treatments. Laboratory Client Services staff often possess strong customer service skills and a good understanding of laboratory processes.

What job makes $10,000 a month without a degree?

In the field of Laboratory Client Services, high earnings of $10,000 or more per month are uncommon without specialized education or certifications. Generally, roles in laboratory settings require relevant training, and higher salaries are often associated with managerial or specialized technical positions that may require experience or advanced skills rather than a degree. Most laboratory jobs with such income levels typically involve significant expertise or leadership responsibilities.

How much is the salary of a laboratory technician?

The average salary of a laboratory technician typically ranges from $35,000 to $55,000 per year, depending on experience, location, and certifications. Entry-level positions may start lower, while experienced technicians with specialized skills can earn higher wages. Salaries often increase with additional certifications and advanced training.

What jobs count as client services?

In the context of Laboratory Client Services, jobs that involve interacting with clients to provide information, support, and assistance are considered client services. These roles often include client support specialists, customer service representatives, and account coordinators who communicate via phone, email, or in person, and may require knowledge of laboratory procedures and data management tools.

What is the highest paying laboratory job?

In laboratory settings, senior roles such as Laboratory Directors or Principal Investigators typically have the highest salaries, often exceeding six figures annually. These positions usually require advanced degrees, extensive experience, and management responsibilities. Specialized roles like Clinical Laboratory Managers or Quality Assurance Directors can also command high compensation depending on the industry and location.

What are the typical challenges faced in a Laboratory Client Services role, and how can they be effectively managed?

Laboratory Client Services professionals often encounter challenges such as managing high volumes of client inquiries, ensuring timely and accurate communication between laboratory staff and clients, and resolving issues related to sample processing or test results. Effective time management, strong organizational skills, and attention to detail are essential to handle these demands. Building collaborative relationships with both internal laboratory teams and external clients can help streamline workflows and foster trust, making it easier to address concerns promptly and ensure high-quality service.

What are the key skills and qualifications needed to thrive as a Laboratory Client Services professional, and why are they important?

To excel in Laboratory Client Services, strong organizational skills, attention to detail, and a background in laboratory procedures or life sciences are essential, often supported by an associate’s or bachelor’s degree. Familiarity with laboratory information systems (LIS), specimen management software, and data entry tools is typically required. Excellent communication, problem-solving abilities, and a customer service mindset help professionals efficiently handle client inquiries and resolve issues. These skills are crucial for ensuring accurate test processing, timely client support, and maintaining high standards of laboratory service quality.
More about Laboratory Client Services jobs
What job categories do people searching Laboratory Client Services jobs look for? The top searched job categories for Laboratory Client Services jobs are:
Laboratory Client Services jobs near you
Infographic showing various Laboratory Client Services job openings in the United States as of June 2026, with employment types broken down into 61% Full Time, 35% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $46,864 per year, or $22.5 per hour.
Client Services Supervisor

Client Services Supervisor

Tallahassee Memorial Healthcare

Tallahassee, FL • On-site

Full-time

Posted 18 days ago

Tallahassee Memorial HealthCare rating

6.6

Company rating: 6.6 out of 10

Based on 63 frontline employees who took The Breakroom Quiz

556th of 870 rated healthcare providers

Job description

WHO WE ARE & WHAT WE DO
Tallahassee Memorial Healthcare (TMH) is a private, nonprofit community-based healthcare system that provides care to a 22-county region in North Florida and South Georgia. We are a career destination with over 6,000 colleagues who reflect the diversity of our community.
TMH is the region's healthcare leader and top provider of advanced care with a 772-bed acute care hospital and the region's only:
  • Level II Trauma Center
  • Primary Stroke Center
  • Level III Neonatal Intensive Care
  • Pediatric Intensive Care
  • The most advanced cancer, heart and vascular, orthopedic & surgery programs in the Panhandle.

Our system also includes a psychiatric hospital, multiple specialty care centers, six residency programs and more than 50 affiliated physician practices.
HOW YOU'LL MAKE AN IMPACT
Your Role:
  • Responsible for Laboratory Services' Client Service team performance.
  • Oversees and standardizes processes for all non-technical procedures in the laboratory.
  • Reviews laboratory practices to identify and expand the Client Services team's capabilities.
  • Communicates directly with the Client Services team, ensuring cohesion and accountability for laboratory services provided to consumers.
  • Designs and implements creative solutions for recruiting, onboarding, and retaining laboratory personnel.
  • Ensures a safe environment for laboratory colleagues.

Reports To:
  • Director/Lab Services

Supervises:
  • Laboratory Assistant
  • Phlebotomist
  • Phlebotomist/Lead

WHAT YOU'LL NEED TO APPLY
Required Education:
  • High school diploma (or equivalent)

Required Experience:
  • Three (3) years of job-related experience (including phlebotomy and lead or supervisory experience)

Required Certification/License/Registry:
  • Valid state driver license
    • NOTE: Incumbent operates a Tallahassee Memorial HealthCare (TMH) vehicle and requires a valid state driver license with a minimum of two (2) years of licensed driving experience. Required to provide a seven (7)-year driving record from the Department of Motor Vehicles (DMV) prior to employment. Will have received no more than two (2) minor violations in the past three (3) years and zero (0) major violations in the past five (5) years.

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Tallahassee Memorial HealthCare is an equal opportunity employer and drug-free workplace. All employment is contingent upon successful completion of a drug screen, background check, reference verification, health assessment, and credential/license verification.

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