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Lab Services Coordinator Jobs in Indiana (NOW HIRING)

The Coordinator provides technical oversight for Point of Care Testing (POCT) and Provider ... Provides staff support through service ticket review, online policy/procedure resources, and ...

The Coordinator provides technical oversight for Point of Care Testing (POCT) and Provider ... Provides staff support through service ticket review, online policy/procedure resources, and ...

The Coordinator provides technical oversight for Point of Care Testing (POCT) and Provider ... Provides staff support through service ticket review, online policy/procedure resources, and ...

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Lab Services Coordinator information

What is a lab services coordinator?

Lab Services Coordinators are professionals responsible for organizing and managing the daily operations of laboratory facilities. They oversee scheduling, inventory management, equipment maintenance, and ensure that labs comply with safety and regulatory standards. Additionally, they may coordinate the work of lab staff, assist with procurement of supplies, and serve as a liaison between researchers, faculty, and administrative personnel. Their role is essential in maintaining an efficient and safe laboratory environment.

What is the difference between Lab Services Coordinator vs Lab Technician?

AspectLab Services CoordinatorLab Technician
CredentialsTypically requires a bachelor's degree in a related field; certifications may be preferredUsually requires an associate degree or certification in laboratory procedures
Work EnvironmentAdministrative and clinical settings, coordinating lab operationsHands-on laboratory work, performing tests and procedures
Employer & Industry UsageUsed in hospitals, clinics, and diagnostic labs for overseeing lab servicesCommonly employed in labs for conducting tests and sample analysis

The main difference is that Lab Services Coordinators focus on managing lab operations and coordination, while Lab Technicians perform the actual testing and analysis. Both roles are essential in laboratory settings but differ in responsibilities and required qualifications.

What are the key skills and qualifications needed to thrive as a lab services coordinator, and why are they important?

To thrive as a Lab Services Coordinator, you need a background in laboratory science or a related field, strong organizational skills, and experience with lab protocols and safety standards. Familiarity with laboratory information management systems (LIMS), inventory tracking software, and relevant certifications such as OSHA training are typically required. Excellent communication, attention to detail, and problem-solving skills help you manage multiple tasks and coordinate with various stakeholders. These skills are crucial for ensuring efficient lab operations, maintaining compliance, and supporting high-quality research or clinical outcomes.

How does a lab services coordinator typically interact with laboratory staff and external vendors?

As a Lab Services Coordinator, you'll regularly communicate with laboratory technicians, researchers, and management to coordinate schedules, ensure equipment availability, and troubleshoot logistical issues. You'll also liaise with external vendors to manage supply orders, maintenance contracts, and service requests, ensuring timely delivery and compliance with safety standards. Strong organizational and interpersonal skills are essential, as you'll serve as the primary point of contact for both internal teams and external partners, helping to keep laboratory operations running smoothly.

How to become a lab services coordinator?

To become a lab services coordinator, candidates typically need a bachelor's degree in a related field such as biology, chemistry, or healthcare administration. Relevant experience in laboratory settings, strong organizational skills, and knowledge of laboratory procedures and safety protocols are also important. Certifications like CLIA or OSHA training can enhance job prospects.
What are the most commonly searched types of Lab Services jobs in Indiana? The most popular types of Lab Services jobs in Indiana are:
What cities in Indiana are hiring for Lab Services Coordinator jobs? Cities in Indiana with the most Lab Services Coordinator job openings:

Medical Services Coordinator

LifeStance Health

Mishawaka, IN • On-site

$21.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago


Lifestance Health rating

6.8

Company rating: 6.8 out of 10

Based on 85 frontline employees who took The Breakroom Quiz

490th of 887 rated healthcare providers


Job description

At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare.
Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team!
LifeStance Health Values
  • Belonging: We cultivate a space where everyone can show up as their authentic self.
  • Empathy: We seek out diverse perspectives and listen to learn without judgment.
  • Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.
  • One Team: We realize our full potential when we work together towards our shared purpose.

Benefits
As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.
Job Summary:
The Medical Services Coordinator is responsible for serving as a point of contact to coordinate medical care, providing support to patients and psychiatric clinicians, ensuring quality customer service to in- person and remote patients and clinicians.
Compensation: $21.75/hourly, plus quarterly bonus/incentive potential
Location: 3930 Edison Lakes Pkwy STE 320, Mishawaka, IN 46545
Duties/Responsibilities:
Operational Excellence:
  • Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection.
  • Provide strong customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or emotional situations.
  • Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction.

Patient Support:
  • Assist psychiatric clinicians with necessary aspects of patient care including prior authorizations, lab orders, letters for patients, records requests, coordination of needed patient forms/paperwork (i.e. FLMA)
  • Facilitate communication as needed between the patient, medical staff and the patient's pharmacy
  • Manage phone systems: Answer incoming calls to medical services line and provide patient support with medication related questions, refill requests, release requests, appointment reschedules, miscellaneous inquires, etc.
  • Ensure accuracy of patient pharmacy information in the medical record
  • Scan all hard copy correspondence into patient's EHR record
  • Assist patients with telehealth access, Patient Portal issues, and other troubleshooting as needed.
  • Immediately handle any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance.
  • Assist in coordination of external referrals for patient care

Clinician Support:
  • Provide general clinician support - assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc.
  • Coordinate with clinicians pertaining to any additional patient questions.
  • Aid psychiatric clinicians in termination process for patients as needed (i.e. termination letter, external referral, AMD status, etc.)

Required Skills/Abilities:
  • Ability to multitask and prioritize duties to support delivery of high-quality patient experience.
  • Ability to work independently and as a team member.
  • Strong communication skills, both written and verbal.
  • Proficient in using Computer Software Applications (Microsoft Office & EMRs)
  • Comfortable handling sensitive and confidential Information (HIPAA)

Education and Experience:
  • High School or equivalent required, associates/bachelor's degree preferred.
  • 1+ years of experience in healthcare operations, customer service, or similar role or setting preferred.

Professionalism and Decision-making Responsibilities:
  • Behave Ethically: Understand ethical behavior and business practices and ensure own behavior and the behavior of others are consistent with these standards and align with the values of the company.
  • Build Relationships: Establish and maintain positive working relationships with others internally and externally to achieve the organization's goals. Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness.
  • Growth Mindset: Actively look for ways to improve processes/performance. Assess problem situations to identify causes, gather and process relevant information, generate workable solutions, and make recommendations and/or resolve the problem.
  • Flexibility and Adaptability: Willingness to be flexible in responsibilities and easily adapt to the company's needs.
  • Organization & Attention to Detail: Set priorities, develop a work schedule, and monitor progress towards goals, and track details, data, information. Understand the need for accurate information in data entry and communication with patients/clients and staff.
  • Conflict Resolution: Work cooperatively and effectively with others to resolve problems and express disagreements in a way that does not attack/disparage others or impact patient care.

Physical Requirements:
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law.
LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.
LifeStance Health complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact our Human Resources Team at ADA@lifestance.com. Please note: This contact is intended solely for accommodation requests. Inquiries regarding applications, resumes and applicant status should not be sent to this email address as they will not be reviewed or responded to. To apply for a position, please use our official careers page.

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About LifeStance Health

Sourced by ZipRecruiter

Since LifeStance Health was founded in 2017, we have grown to over 5,000 clinicians and team members serving patients in more than 500 locations. We acquire clinical practices and open new locations across the country, with thousands of new clinicians joining our mission every year. We are reimagining mental health.

Industry

Hospitals and offices of mental health practitioners

Company size

1,001 - 5,000 Employees

Headquarters location

Scottsdale, AZ, US