The Opportunity ConvenientMD is seeking a Lab Technician to join our growing laboratory team. In this role, you'll play a critical part in delivering high-quality diagnostic testing that supports patient care across our Urgent Care, Advanced Primary Care, and Specialty Care services. Reporting to the Laboratory Manager, you'll perform a wide range of laboratory tests to detect genetic materials in biological samples, ensuring accuracy, consistency, and compliance with all quality and safety standards.
Your Impact - Laboratory Testing & Analysis
- Perform specialized molecular diagnostic testing (PCR) and blood work (CBC) with precision and consistency.
- Prepare and process biological samples, including DNA and RNA extraction, ensuring accuracy and integrity throughout all testing stages.
- Analyze experimental data, interpret results, and meticulously document findings in accordance with lab protocols.
- Accurately enter test results into the Lab Information System (LIS/Dendi) and maintain the daily lab dashboard and key performance indicators (KPIs).
- Quality & Compliance
- Maintain the highest standards of quality control to ensure the accuracy and reliability of test results.
- Follow all established laboratory protocols, manufacturer recommendations, and regulatory guidelines (CLIA, COLA, NH DHHS).
- Support preparation and readiness for annual inspections and ongoing licensure requirements.
- Equipment & Inventory Management
- Operate, calibrate, and troubleshoot laboratory instruments to maintain optimal functionality.
- Prepare necessary reagents and solutions for testing procedures.
- Manage inventory and ordering through the Inventory and Ordering Software (ENVI), ensuring adequate supplies for testing operations.
- Collaboration & Communication
- Work closely with Urgent Care, Advanced Primary Care, and external partners to address specimen handling or collection issues.
- Maintain open communication with the Lab Manager/General Supervisor, Technical Supervisor, and Lab Director to ensure operational alignment.
- Foster a culture of internal and external customer service, teamwork, and shared accountability across all lab functions.
- Safety & Environment
- Uphold a clean, organized, and contamination-free workspace.
- Ensure all safety practices and lab hygiene standards are followed at all times to support a safe and efficient working environment.
Who You Are - Experience:
- Experienced in laboratory operations, testing, and molecular diagnostics (minimum 2 years direct clinical lab experience with PCR).
- Knowledgeable in lab equipment, supplies, and quality control processes.
- Education: Bachelor's degree in Medical Technology, Clinical Laboratory Science, Biological Sciences, or a related field.
- Driven and self-motivated: Able to function and execute independently with little direction while adhering to established policies and procedures.
- Highly organized and detail-oriented: Capable of managing multiple priorities in a fast-paced environment.
- Technically skilled: Proficient in data analysis, documentation, and laboratory information systems (LIS experience preferred).
- Strong communicator and collaborator: Thrives in a team-oriented setting and builds positive working relationships across departments.
- Committed to compliance and safety: Dedicated to maintaining compliance with all regulatory and safety standards.
- Schedule: 40 hours per week, which includes 8am-5pm shifts on both Saturday and Sundays, as well as three 8am-5pm shifts on weekdays.
#INDCOR1