Lab Coordinator Jobs in Springfield, MA (NOW HIRING)

We Did It Again!
InterCommunity is a 2025 Healthcare Top Workplaces Winner!

VOTED by our incredible staff a TOP WORKPLACE for 12 YEARS — including 2025!

Join a Mission That Matters

InterCommunity, Inc. is a Federally Qualified Health Center Look-Alike (FQHC LA) committed to providing accessible, compassionate care to everyone — regardless of life situation or ability to pay.

We offer same-day primary care and a wide range of behavioral health services across our community health centers in:

• 281 Main St., East Hartford
• 40 Coventry St., Hartford
• 828 Sullivan Ave., South Windsor

Our Addiction Services Division provides a full continuum of care, including:

• Primary care integration
• Residential detox and treatment
• Outpatient mental health and substance use services for adults and children
• Intensive outpatient programs
• Employment and community support
• Mobile crisis evaluations
• Judicial support services
• Social rehabilitation

Why Work With Us?

At InterCommunity, we believe your well-being matters — at work and beyond. That’s why we offer a comprehensive benefits package designed to support your health, financial security, and work-life balance.All benefit- eligible employees of InterCommunity are eligible for Medical, Dental, Voluntary Vision, Group Life, Supplemental Life, Short-Term Disability and Long-Term Disability. (A benefit -eligible employee is one who is schedule to work a minimum of 30 hours per week.). In addition, all employees may contribute to our 401k and those who meet eligibility and service requirements will receive the company contribution. Benefits are effective on the first day of the month following date of hire.

Our Benefits Include:

• Work Life-Balance-Flexibility, generous Paid PTO, and paid holidays.
• Health & Dental insurance - flexible contribution options that includes 2 HDHP w/ HSA enrollment option or non-HDHP at a minimal cost to employees.
• Voluntary vision coverage.
• Employer-paid Short-Term Disability, Long-Term Disability, and Basic Life & AD&D.
• Supplemental Life Insurance available.
• 401(k) with 3% employer match + 3% employer contribution after 12 months and 1,000 hours worked
• Career advancement opportunities in a supportive, mission-driven environment.
• Accountable for providing a full range of administrative and medical support responsibilities in a community health setting.
• Escort patients to exam room, perform vital signs, blood sugar testing, EKG’s, urinalysis, phlebotomy, spirometry etc as instructed by provider.
• Ensures lab results are reviewed and signed by provider and disseminated as needed.
• as directed by provider.
• Will participate as a member of an interdisciplinary treatment team in the assessment, development, implementation and evaluation of client’s treatment or health/mental health care plans.
• Maintains medical office instruments, equipment, and supplies and ensures cleanliness of equipment and environment.
• Performs all other duties as required.

Summary:

We are seeking a highly organized and proactive individual to join our team as a Visiting Nurse Association (VNA) Coordinator. In this role, you will be responsible for performing all coordination between InterCommunity HealthCare external visiting nurse agencies and other community patient support personnel.

Essential Duties & Responsibilities:

• Ensure that all VNA orders are correct and that medications are reconciled.
• Coordinate home care services for patients, including, but not limited to, coordinating with healthcare providers.
• Monitor patients’ progress and adjust care plans in collaboration with healthcare team members.
• Be the point of contact for all VNA-related matters.
• Provide education and support to patients and providers on home care procedures and eligibility.
• Assist in evaluating patients’ home care needs and developing individualized care plans.
• Communicate with VNA nurses and supervisors to coordinate care.
• Maintain accurate up-to-date documentation of patient assessments, care plans and progress notes.
• Collaborate with other healthcare providers to ensure seamless care.
• Maintain accurate and up-to-date patient records.
• Set up hospice care for patients as needed.
• Ensure compliance with regulatory requirements and healthcare policies and procedures.
• Always maintain patient confidentiality.
• Perform other duties and assigned.

*All agency staff are required to attend all mandatory department/agency meetings and trainings.

*All Residential Support Staff Employees MUST show proof of CPR Certification within 60 days of official start date.
*This position may require travel to each outpatient clinical sites, but will be based out of 281 Main St, East Hartford.

Schedule:

Monday - Friday, 8:30 AM to 5:00 PM

• High School diploma or equivalent.
• Completing a Medical Assistant Program, Board Certification (CCMA, RMA) preferred or completing and pharmacy technician program, Certified Pharmacy Technician (CPhT, PTCB).
• At least 2-3 years’ experience working in a medial or pharmacy setting.
• • Strong organizational and communication skills.
• • Ability to work well in a team-oriented environment.
• • Knowledge of medical terminology, procedures, and medications.
• • Proficiency in using electronic medical records and other healthcare software.