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As of Sep 10, 2026, the average hourly pay for lab client service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

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Lead Medical Lab Client Service Representative

Omaha, NE • On-site

University of Nebraska Medical Center
Colleges, Universities, and Professional Schools • 1 - 5K employees
Learn more about University of Nebraska Medical Centerexternal

$18.41 - $27.64/hr

Full-time

Posted 6 days ago

University Of Nebraska Medical Center rating

8.5

Company rating: 8.5 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

55th of 1,066 rated hospitals

Job description

GENERAL REQUISITION INFORMATION
EEO Statement:
UNMC is an Equal Employment Opportunity Employer, including an equal opportunity employer of protected veterans and individuals with disabilities.
Location Omaha, NE Requisition Number: Staff_14969 Department Pathology, Microbiology & Immunology 50000521 Business Unit College of Medicine Reg-Temp Full-Time Regular Work Schedule Monday - Friday; 1:30PM - 10:00PM; Rotating weekends & holidays Remote/Telecommuting No remote/telecommuting opportunity Position Summary
Responsible for all duties related to processing and result reporting of outreach laboratory specimens directly impacting patient care: specimen handling, proper specimen storage, test ordering, test availability, specimen requirements and distribution of patient specimens for laboratory testing. Manages information pertaining to patient specimens, and provides responsible, difficult and precise technical and clerical assistance requiring independent judgement, self-motivation, and exacting detail. This position directs daily work of the Client Service Representative team to facilitate an efficient and effective work environment; assists with the management of procedures including the review, changes, and implementation; as well as provides extensive client service communication with internal and external customers of Regional Pathology Services (RPS), the Nebraska Public Health Laboratory (NPHL), and the Department of Pathology and Microbiology.
Position Details
Additional Information 
Posting Category Healthcare Working Title Lead Medical Lab Client Service Representative Job Title Health Care Associate (Para) Salary Grade HC12H Appointment Type C2 - REG OFF/SERV HRLY Salary Range $18.413 - $27.644/hourly Job Requisition Begin Date 09/03/2026 Application Review Date 09/10/2026 Review Date Information:
Initial application review will begin on the date provided in the field above. Applications received prior to this review date will be considered. Applications received after the review date may be considered.
Required and Preferred Qualifications
Required Education: High School education or equivalent If any degree major/training is required, please specify the type. (NOTE: Concentration and minors are not equivalent to a major)
(Will consider two years post high school education/related experience)
Required Experience 2 years If any experience is required, please specify what kind of experience:
Clinical experience in a healthcare environment
(Will consider two years post high school education/related experience)
Required License No If yes, what is the required licensure/certification?
NA
Required Computer Applications: Microsoft Word Required Other Computer Applications: Required Additional Knowledge, Skills and Abilities:
  • Skilled in customer service
  • Ability in PC/data entry. 
Preferred Education: Associate's degree If any degree/training is preferred, please specify the type:
Healthcare or Biological Sciences.
Preferred Experience:
Outreach laboratory setting.
Supervisory experience.
Preferred License: No If yes, what is the preferred licensure/certification?:
NA
Preferred Computer Applications: Microsoft Excel, Microsoft Outlook Preferred Other Computer Applications: Sunquest, CoPath, Epic or other patient records software Preferred Additional Knowledge, Skills and Abilities:
  • Experience in customer service in healthcare environment.
  • Knowledge of medical terminology.
  • Ability to type 50 words per minute.
Email to a Friend https://unmc.peopleadmin.com/postings/100133

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