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L2 Support Specialist Jobs (NOW HIRING)

Vast

IS Support Specialist II

Long Beach, CA · On-site

$43 - $61/hr

Provide L1/L2 Support for all VAST Enterprise Systems. These include but aren't limited to ERP, MES ... Senior IS Support Specialist: $43/hr - $61/hr

Vast

IS Support Specialist II

Long Beach, CA · On-site

$43 - $61/hr

Provide L1/L2 Support for all VAST Enterprise Systems. These include but aren't limited to ERP, MES ... IS Support Specialist II: $31/hr - $44/hr * Senior IS Support Specialist: $43/hr - $61/hr Pay Range:

L2 Brands

ERP Support Specialist

Hanover, PA · On-site

Description: ERP Support Specialist Hanover, PA | Full-Time L2 Brands is a multi-brand apparel company home to League, Legacy, Ouray, Locale, and Wild Tribute. We are seeking a dedicated ERP Support ...

L2 Brands

ERP Support Specialist

Hanover, PA

Description ERP Support Specialist Hanover, PA | Full-Time L2 Brands is a multi-brand apparel company home to League, Legacy, Ouray, Locale, and Wild Tribute. We are seeking a dedicated ERP Support ...

L2 Brands

ERP Support Specialist

Hanover, PA · On-site

Job Type Full-time Description ERP Support Specialist Hanover, PA Full-Time L2 Brands is a multi-brand apparel company home to League, Legacy, Ouray, Locale, and Wild Tribute. We are seeking a ...

CharacterStrong, LLC

The Technical Support Specialist (L2) provides advanced technical support to CharacterStrong customers, ensuring the timely resolution of escalated issues that cannot be resolved by Level 1 support.

CGI INC.

L2 Production Support Specialist with AWS

Dallas, TX · On-site

$17.50 - $23.75/hr

Find similar career opportunities L2 Production Support Specialist with AWS Category: Service Desk / End User Services Main location: United States, Texas, Dallas Position ID:J0826-0502 Employment ...

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How much do l2 support specialist jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for l2 support specialist in the United States is $24.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $28.37 per hour, depending on experience, location, and employer.

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Infographic showing various L2 Support Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $51,399 per year, or $24.7 per hour.

IS Support Specialist II

Long Beach, CA • On-site

Vast
See more jobs at Vastexternal

$43 - $61/hr

Full-time

Posted 19 days ago

Job description

Vast is looking for a(n) Information Systems Support Specialist, reporting to the Senior Technology Operations Manager, for providing day-to-day technical support to Vast's internal employees and making sure systems run smoothly. You will be the first point of contact for users experiencing technical issues, providing timely and efficient solutions to their problems. Your expertise in troubleshooting, problem-solving, and exceptional customer service will be key to your success in this role. This will be a full-time, non-exempt position located in our Long Beach location.

Responsibilities: 

  • Provide L1/L2 Support for all VAST Enterprise Systems.  These include but aren't limited to ERP, MES, PLM and other engineering systems.
  • 80% of time spent providing L1/L2 support for all VAST Enterprise Systems, 20% of time assisting with project related work
  • First point of contact/line of support for any software/application support needed.
  • License provisioning for engineering systems and corporate systems
  • Monitor, respond and resolve incidents in an ITSM system while ensuring SLA performance metrics are met. Ex: Jira SM, ZenDesk
  • Learning how to triage project requests on top of day to day L1/L2 support
  • Strong understanding of the enterprise system landscape and functional knowledge of processes.
  • Strong collaboration skills with multiple departments and stakeholders
  • Comfortable with enterprise application access controls, troubleshooting / reproducing software bugs, and partnering with Technical Product Managers on larger projects
  • Provide support for multiple location

Minimum Qualifications:

  • 3+ years of experience in IT or Information Systems support
  • Experience handling tickets in a service desk 
  • Proven experience with ITSM tools
  • Strong problem-solving skills and ability to work independently and collaboratively
  • Exhibits excellent cross collaboration communication and interpersonal skills
  • Demonstrated ability to resolve difficult technical issues with limited information

Preferred Skills & Experience:

  • Experience in a manufacturing/aerospace environment
  • Experience handling tickets in a service desk but preferred in Jira Service Management
  • Experience supporting enterprise applications such as Netsuite, Manufacturo, NX/Teamcenter, engineering systems
  • Experience with JIRA/Confluence on prem or cloud  configuration
  • Prior experience working in a fast-paced startup environment or enterprise level environment
  • Familiarity with aerospace industry regulations and standards regarding IT and data
  • Experience supporting 800+ end users

Additional Requirements:

  • Strong troubleshooting skills and application support skills
  • Strong attention to detail and exhibits proactivity/can do attitude

Pay Range

  • IS Support Specialist II: $31/hr - $44/hr
  • Senior IS Support Specialist: $43/hr - $61/hr

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