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L2 Support Agent Jobs (NOW HIRING)

Andersen Windows, Inc.

$100 - $125/hr

Supervises Level 1 Technical Support Analysts that resolve L2 technical support tickets for RbA ... Maintains agent channel assignments and shift schedules to ensure adequate coverage across all ...

Infosys Limited

NICE CXOne Support Lead

Jacksonville, FL · On-site

$100 - $125/hr

Lead L2/L3 support teams responsible for NICE CXone platform availability, incident resolution, and ... Lead service improvement initiatives to enhance agent and customer experience. * Monitoring ...

The Rockridge Group

Helpdesk Technician (L2)

Chico, CA · On-site

$20.25 - $27.50/hr

Support the local Sales Team to assist with potential new opportunities * Technical knowledge and ... Dell Server Architecture * RMM agent deployment/understanding * SonicWall Firewalls * Basic ...

The Rockridge Group

Helpdesk Technician (L2)

Roseville, CA · On-site

$21 - $28.25/hr

Support the local Sales Team to assist with potential new opportunities * Technical knowledge and ... Dell Server Architecture * RMM agent deployment/understanding * SonicWall Firewalls * Basic ...

Sonsoft Inc

Cloud Security Specialist

Windsor Mills, OH · On-site

... ePO Anti-Virus agent installs and policy updates * Assist client with McAfee ePO HIPS agent ... Provide support for Incident Response procedures * Review and monitor AWS security and operations ...

Sonsoft Inc

Cloud Security Specialist

Windsor Mills, OH · On-site

... ePO Anti-Virus agent installs and policy updates * Assist client with McAfee ePO HIPS agent ... Provide support for Incident Response procedures * Review and monitor AWS security and operations ...

Sonsoft Inc

HP Openview Admin

Sunnyvale, CA · On-site

... agent troubleshooting, template customization and troubleshooting and administration ... HP BSM (OMi) Administration and support. * Event flow management, working with event handling ...

Sonsoft Inc

HP Openview Admin

Sunnyvale, CA · On-site

... agent troubleshooting, template customization and troubleshooting and administration ... HP BSM (OMi) Administration and support. * Event flow management, working with event handling ...

Sonsoft Inc

HP Openview Admin

Sunnyvale, CA · On-site

... agent troubleshooting, template customization and troubleshooting and administration ... HP BSM (OMi) Administration and support. * Event flow management, working with event handling ...

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L2 Support Agent information

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How much do l2 support agent jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for l2 support agent in the United States is $19.07, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $21.88 per hour, depending on experience, location, and employer.

What are popular job titles related to L2 Support Agent jobs?

For L2 Support Agent jobs, the most frequently searched job titles are:

Infographic showing various L2 Support Agent job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $39,664 per year, or $19.1 per hour.

Data Analyst MDM IN Iselin, NJ (Local candidates only) Onsite role

Iselin, NJ • On-site

talentmovers inc
See more jobs at talentmovers incexternal

Contractor

Re-posted 17 days ago

Job description

Title: Data Analyst (MDM exp)

Location: Iselin, NJ (Local candidates only) Onsite role

 

JD:

We are seeking skilled Data Analysts to support Informatica MDM operations, including data ingestion from Databricks, stewardship console support, and downstream data consumption.

The role involves monitoring, troubleshooting, and collaborating with business and engineering teams to ensure data quality and operational continuity.

Key Responsibilities:

1. Data Ingestion Support (Databricks → Informatica MDM):

  • Monitor Databricks pipeline completion and validate output readiness.
  • Ensure successful ingestion via Secure Agent; troubleshoot failures.
  • Reprocess failed loads and resolve schema mismatches.
  • Collaborate with engineering teams for RCA and pipeline optimization.

2. Data Stewardship Support:

  • Assist business users in resolving Match & Merge Review conflicts.
  • Support Survivorship Overrides and stewardship queue management.
  • Investigate golden record update failures and incorrect match groups.

3. Data Consumption Support:

  • Monitor REST API availability, Search 360 UI responsiveness, and batch publish jobs.
  • Troubleshoot API failures, UI slowness, and incomplete data exports.
  • Work with downstream teams to resolve delivery and configuration issues.

Required Skills:

  • Strong understanding of Informatica MDM and Secure Agent.
  • Experience with Databricks pipelines and data ingestion workflows.
  • Familiarity with REST APIs, data stewardship, and batch publishing.
  • Analytical mindset with strong problem-solving and debugging skills.
  • Excellent communication and collaboration abilities.

Preferred skills:

  • Prior experience in L1/L2/L3 production support environments would be a plus.
  • Exposure to master data migration or conversion projects would be a plus.

Knowledge of data governance and data quality frameworks would be a plus