... supporting the construction and delivery of a mission-critical data center. You will work closely ... Oversee Commissioning Agent and QA activities, deliverables, staffing, performance, and overall ...
... supporting the construction and delivery of a mission-critical data center. You will work closely ... Oversee Commissioning Agent and QA activities, deliverables, staffing, performance, and overall ...
Service Desk Agent
Philadelphia, PA · On-site
$16.25 - $20.75/hr
Supports L1 agents in ongoing day to day questions related to client incidents, requests and queries. You will be successful in this role if you have: High School Diploma or GED required May require ...
Service Desk Agent
Philadelphia, PA · On-site
$16.25 - $20.75/hr
Supports L1 agents in ongoing day to day questions related to client incidents, requests and queries. You will be successful in this role if you have: High School Diploma or GED required May require ...
Service Desk Agent
$17.50 - $22.25/hr
Supports L1 agents in ongoing day to day questions related to client incidents, requests and queries. You will be successful in this role if you have: High School Diploma or GED required May require ...
Service Desk Agent
$17.50 - $22.25/hr
Supports L1 agents in ongoing day to day questions related to client incidents, requests and queries. You will be successful in this role if you have: High School Diploma or GED required May require ...
Tracks L1, L2, and L3 checklist completion in the project-specific commissioning platform, such as ... Minimum 5 years' commissioning experience either as a commissioning agent or in support of GC/MC/EC ...
Tracks L1, L2, and L3 checklist completion in the project-specific commissioning platform, such as ... Minimum 5 years' commissioning experience either as a commissioning agent or in support of GC/MC/EC ...
Tracks L1, L2, and L3 checklist completion in the project-specific commissioning platform, such as ... Minimum 5 years' commissioning experience either as a commissioning agent or in support of GC/MC/EC ...
Tracks L1, L2, and L3 checklist completion in the project-specific commissioning platform, such as ... Minimum 5 years' commissioning experience either as a commissioning agent or in support of GC/MC/EC ...
Cybersecurity Analyst
Long Beach, CA · On-site
Serve as the escalation point for the L1 triage analysts, including phishing intake, providing ... and refine agent-assisted alert triage. * Document findings clearly enough to support incident ...
Cybersecurity Analyst
Long Beach, CA · On-site
Serve as the escalation point for the L1 triage analysts, including phishing intake, providing ... and refine agent-assisted alert triage. * Document findings clearly enough to support incident ...
Cybersecurity Analyst
Long Beach, CA · On-site
Serve as the escalation point for the L1 triage analysts, including phishing intake, providing ... and refine agent-assisted alert triage. * Document findings clearly enough to support incident ...
Quick apply
Cybersecurity Analyst
Long Beach, CA · On-site
Serve as the escalation point for the L1 triage analysts, including phishing intake, providing ... and refine agent-assisted alert triage. * Document findings clearly enough to support incident ...
Cybersecurity Analyst
Long Beach, CA · On-site
Serve as the escalation point for the L1 triage analysts, including phishing intake, providing ... and refine agent-assisted alert triage. * Document findings clearly enough to support incident ...
Cybersecurity Analyst
Long Beach, CA · On-site
Serve as the escalation point for the L1 triage analysts, including phishing intake, providing ... and refine agent-assisted alert triage. * Document findings clearly enough to support incident ...
TWS Platform Engineer
Minneapolis, MN · On-site
... Support - L1/L2 support resources • Advanced Administration including designing new solutions ... • Agent Management (Fault Tolerant, Extended, etc.) • WebSphere • Excellent UNIX skills • ...
TWS Platform Engineer
Minneapolis, MN · On-site
... Support - L1/L2 support resources • Advanced Administration including designing new solutions ... • Agent Management (Fault Tolerant, Extended, etc.) • WebSphere • Excellent UNIX skills • ...
Helpdesk Manager
El Segundo, CA · On-site
Regularly analyze L1 ticket data to identify new trends and recurring low-complexity issues ... Directly manage Helpdesk staff supporting IB operations. * Oversee team performance metrics ...
Helpdesk Manager
El Segundo, CA · On-site
Regularly analyze L1 ticket data to identify new trends and recurring low-complexity issues ... Directly manage Helpdesk staff supporting IB operations. * Oversee team performance metrics ...
Tracks L1, L2, and L3 checklist completion in the project-specific commissioning platform, such as ... Minimum 5 years' commissioning experience either as a commissioning agent or in support of GC/MC/EC ...
Tracks L1, L2, and L3 checklist completion in the project-specific commissioning platform, such as ... Minimum 5 years' commissioning experience either as a commissioning agent or in support of GC/MC/EC ...
Helpdesk Supervisor
El Segundo, CA · On-site
Regularly analyze L1 ticket data to identify new trends and recurring low-complexity issues ... Directly manage Helpdesk staff supporting IB West Coast operations. * Oversee team performance ...
Helpdesk Supervisor
El Segundo, CA · On-site
Regularly analyze L1 ticket data to identify new trends and recurring low-complexity issues ... Directly manage Helpdesk staff supporting IB West Coast operations. * Oversee team performance ...
Network Engineer, Engineering R&D Environments
Garland, TX · On-site
$135K/yr
... L1-L4 using packet captures, telemetry, and vendor tools to resolve complex lab issues * Support ... Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration ...
Network Engineer, Engineering R&D Environments
Garland, TX · On-site
$135K/yr
... L1-L4 using packet captures, telemetry, and vendor tools to resolve complex lab issues * Support ... Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration ...
Network Engineer, Engineering R&D Environments
Ashburn, VA · On-site
$135K/yr
... L1-L4 using packet captures, telemetry, and vendor tools to resolve complex lab issues * Support ... Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration ...
Network Engineer, Engineering R&D Environments
Ashburn, VA · On-site
$135K/yr
... L1-L4 using packet captures, telemetry, and vendor tools to resolve complex lab issues * Support ... Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration ...
Service Desk Agent - Blue Bell, PA
Blue Bell, PA · On-site
$16.25 - $20.75/hr
Supports L1 agents in ongoing day to day questions related to client incidents, requests and queries. You will be successful in this role if you have: High School Diploma/GED required 1-2 years of ...
Service Desk Agent - Blue Bell, PA
Blue Bell, PA · On-site
$16.25 - $20.75/hr
Supports L1 agents in ongoing day to day questions related to client incidents, requests and queries. You will be successful in this role if you have: High School Diploma/GED required 1-2 years of ...
Network Engineer, Engineering R&D Environments
Fort Worth, TX · On-site
$135K/yr
... L1-L4 using packet captures, telemetry, and vendor tools to resolve complex lab issues * Support ... Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration ...
Network Engineer, Engineering R&D Environments
Fort Worth, TX · On-site
$135K/yr
... L1-L4 using packet captures, telemetry, and vendor tools to resolve complex lab issues * Support ... Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration ...
... L1-L4 using packet captures, telemetry, and vendor tools to resolve complex lab issues * Support ... Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration ...
... L1-L4 using packet captures, telemetry, and vendor tools to resolve complex lab issues * Support ... Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration ...
... L1-L4 using packet captures, telemetry, and vendor tools to resolve complex lab issues * Support ... Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration ...
... L1-L4 using packet captures, telemetry, and vendor tools to resolve complex lab issues * Support ... Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration ...
Service Desk Agent - Blue Bell, PA
Blue Bell, PA · On-site
$16.25 - $20.75/hr
Supports L1 agents in ongoing day to day questions related to client incidents, requests and queries. You will be successful in this role if you have: High School Diploma/GED required 1-2 years of ...
Service Desk Agent - Blue Bell, PA
Blue Bell, PA · On-site
$16.25 - $20.75/hr
Supports L1 agents in ongoing day to day questions related to client incidents, requests and queries. You will be successful in this role if you have: High School Diploma/GED required 1-2 years of ...
Commissioning Manager
Rayville, LA · On-site
HGA is seeking a Commissioning Manager to support operations on a mission critical data center ... Confirm compliance of L1-L3 equipment prior to commissioning and startup activities. * Build strong ...
Commissioning Manager
Rayville, LA · On-site
HGA is seeking a Commissioning Manager to support operations on a mission critical data center ... Confirm compliance of L1-L3 equipment prior to commissioning and startup activities. * Build strong ...
L1 Support Agent information
See salary details
$10.82 - $12.63
5% of jobs
$12.63 - $14.44
13% of jobs
$15.26 is the 25th percentile. Wages below this are outliers.
$14.44 - $16.26
16% of jobs
The median wage is $17.66 / hr.
$16.26 - $18.07
21% of jobs
$18.07 - $19.89
18% of jobs
$20.47 is the 75th percentile. Wages above this are outliers.
$19.89 - $21.70
7% of jobs
$21.70 - $23.51
7% of jobs
$23.51 - $25.33
5% of jobs
$25.33 - $27.14
2% of jobs
$27.14 - $28.96
3% of jobs
$28.96 - $30.77
2% of jobs
$10
$19
$30
How much do l1 support agent jobs pay per hour?
What states have the most L1 Support Agent jobs?
States with the most job openings for L1 Support Agent jobs include:
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Commissioning Project Manager
Chandler, AZ • On-site
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 6 days ago
Job description
In this role, you will serve as the on-site Owner's Representative for quality and commissioning activities supporting the construction and delivery of a mission-critical data center. You will work closely with the owner, General Contractor, Commissioning Agent, operations teams, subcontractors, and vendors to provide technical oversight, program leadership, and commissioning coordination. This position is focused on managing and overseeing the commissioning program rather than directly executing field commissioning activities.
Responsibilities:
- Serve as the primary on-site point of contact for Owner quality and commissioning activities, ensuring compliance with project commissioning requirements, stage gates, and key milestones.
- Provide technical oversight of electrical, mechanical, controls, and other critical data center systems throughout the commissioning process.
- Coordinate commissioning activities between the Owner, General Contractor, Commissioning Agent, operations teams, subcontractors, and equipment vendors.
- Oversee Commissioning Agent and QA activities, deliverables, staffing, performance, and overall alignment with project requirements.
- Manage the transition between commissioning levels, including L1-L3 construction and installation activities through L4-L5 functional and integrated systems testing.
- Review and manage commissioning plans, checklists, test scripts, QA plans, project drawings, specifications, RFIs, submittals, FAT/FWT procedures, and final commissioning documentation.
- Oversee commissioning schedules and two-week look-ahead plans, ensuring commissioning activities, equipment deliveries, vendor support, and project resources align with required milestones.
- Monitor commissioning progress, system readiness, tagging completion, deficiencies, and quality issues while escalating risks that may impact project schedule or final readiness.
- Lead commissioning issue management by reviewing priorities, coordinating resolution, maintaining accurate issue data, and driving critical deficiencies through closure.
- Provide oversight of site-level BIM commissioning processes, including program standards, issue management, asset information, final equipment settings, and supporting documentation.
- Lead commissioning change control and ensure project-specific deviations from established commissioning requirements are appropriately reviewed, documented, and approved.
- Develop and maintain commissioning metrics and reporting, providing project leadership with accurate updates on L1-L5 progress, quality performance, system readiness, and key project milestones.
- Coordinate and participate in commissioning kickoff meetings, startup meetings, quality meetings, schedule reviews, testing activities, and other project coordination meetings as required.
- Support site inspections, quality walks, equipment quality reviews, FAT/FWT activities, and commissioning readiness assessments to promote a strong quality culture.
- Coordinate commissioning resources, specialty vendors, QA personnel, equipment technicians, and operational support necessary to maintain the commissioning schedule.
- Support project closeout, final readiness assessments, turnover, lessons learned, defect analysis, and continuous improvement of quality and commissioning processes.
- Any other duties or responsibilities that may be assigned to you in your role.
- Strong experience managing or overseeing commissioning programs for large-scale data center or mission-critical construction projects.
- Strong technical knowledge of electrical, mechanical, controls, and critical infrastructure systems within data center environments.
- Thorough understanding of commissioning levels, including installation verification, startup, functional testing, integrated systems testing, and final turnover.
- Experience coordinating General Contractors, Commissioning Agents, subcontractors, equipment vendors, operations teams, and client stakeholders.
- Strong knowledge of QA/QC programs, commissioning documentation, issue management, scheduling, and project readiness reporting.
- Ability to review technical drawings, specifications, commissioning plans, test procedures, schedules, RFIs, and submittals.
- Strong project management, stakeholder management, communication, organization, and problem-solving skills.
- Experience with BIM, commissioning management platforms, reporting tools, and construction document management systems.
- Bachelor's degree in Engineering, Construction Management, or related field preferred.
- Commissioning certification preferred.
- Relevant electrical, mechanical, or construction certifications preferred.
- Proof of education, licenses, and certifications will be required where applicable.
- Medical, Dental and Vision Insurance
- Life, Short-Term, Long-Term Disability Insurance
- Training and Education Assistance
- 401k Retirement Plan
- Extra Annual Leave with Years of Service
- Maternity/Paternity Leave
- Recognition Rewards
LotusWorks is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive workplace where all employees feel valued, respected, and empowered.
About LotusWorks
Sourced by ZipRecruiter
Industry
Construction
Company size
201 - 500 Employees
Headquarters location
Westborough, MA, US
Year founded
1989