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L1 It Support Engineer Job Jobs (NOW HIRING)

Red Cup IT Inc

IT Support Engineer

Los Angeles, CA · On-site +1

We are looking for an IT Support Engineer who is responsible for providing technical assistance to users, maintaining computer systems, troubleshooting hardware and software issues, and ensuring the ...

Urban Sky

IT Support Engineer

Denver, CO · On-site

They are seeking an IT Support Engineer to enhance their IT environment, ensuring smooth operations and compliance while supporting their mission-critical systems. Responsibilities : • Provide Tier ...

EOS

IT Support Engineer

Austin, TX

Experience in an IT Engineer/Technician role with exposure to AV environments. * Hands-on experience supporting AV control systems (Crestron, Extron, Q-SYS) and audio DSP platforms (Biamp, Shure, etc.

Booster

IT Support Engineer

Santa Clara, CA · On-site

$120K - $170K/yr

About the role We're looking for an IT Support Engineer to provide hands‑on technical support across our offices and help keep Gatik's IT systems running smoothly day to day. This person will ...

DMF Lighting

Tech Support Engineer (IT)

Carson, CA · On-site

$70K - $95K/yr

Location: onsite in Carson, CA The Tech Support Engineer is the frontline point of contact for end ... Responsibilities Helpdesk & End-User Support ● Serve as first point of contact for all IT support ...

EOS

IT Support Engineer

Austin, TX · On-site

$65K - $75K/yr

Experience in an IT Engineer/Technician role with exposure to AV environments. * Hands-on experience supporting AV control systems (Crestron, Extron, Q-SYS) and audio DSP platforms (Biamp, Shure, etc.

Gatik AI

IT Support Engineer

Santa Clara, CA · On-site

$120K - $170K/yr

About the role We're looking for an IT Support Engineer to provide hands-on technical support across our offices and help keep Gatik's IT systems running smoothly day to day. This person will support ...

Thyme Care, Inc.

IT Support Engineer

Manhattan, NY · On-site

WHAT YOU'LL DO As an IT Support Engineer at Thyme Care, you'll deliver exceptional day-to-day IT support to our fast-growing team. Your primary focus is fast, friendly help for our Care team, and you ...

Urban Sky

IT Support Engineer

Denver, CO · On-site

We're looking for a hands‑on IT Support Engineer to help continue building a modern, secure, and compliance‑ready IT environment that enables our teams to operate quickly, safely, and effectively ...

Spring Health

IT Support Engineer II

New York, NY · On-site

$53.85 - $67.82/hr

Reporting to the Manager, IT Support Engineering, this IT Support Engineer II will be a core member of our NYC-based IT team, owning A/V systems support, employee lifecycle management, and ...

Ostari

Be Seen First

Onsite IT Support Engineer

San Diego, CA · On-site

$70K - $72K/yr

Onsite IT Support Engineer Position Overview Ostari is seeking an experienced Onsite IT Support Engineer to provide dedicated, customer-facing IT support in San Diego. This is a high-visibility ...

53 Stations

What you'll bring: * 3-5 years in IT support or IT engineering, with at least 2 supporting a majority‑Mac fleet. * System administration and advanced troubleshooting across macOS endpoints ...

Sportsman's Guide

IT Support Engineer

Minneapolis, MN · On-site

$75K - $110K/yr

ABOUT THE POSITION The IT Support Engineer works independently and in cooperation with department management to plan, coordinate, and implement large information technology (IT). This position will ...

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L1 It Support Engineer Job information

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How much do l1 it support engineer job jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for l1 it support engineer job in the United States is $39.87, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $46.63 per hour, depending on experience, location, and employer.

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For L1 It Support Engineer Job jobs, the most frequently searched job titles are:

Infographic showing various L1 It Support Engineer Job job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 23% Part Time, and 6% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $82,930 per year, or $39.9 per hour.

IT Support Engineer

Los Angeles, CA • On-site, Remote

Red Cup IT Inc
Network Security • 11 - 50 employees
Learn more about Red Cup IT Incexternal

Full-time

Re-posted 4 days ago

Job description

We are looking for an IT Support Engineer who is responsible for providing technical assistance to users, maintaining computer systems, troubleshooting hardware and software issues, and ensuring the smooth operation of an organization's IT infrastructure.
Technical Support
  • Provide first-line and second-line technical support to employees or customers.
  • Diagnose and resolve hardware, software, network, and system issues.
  • Respond to help desk tickets, emails, and phone support requests.

System & Device Management
  • Install, configure, and maintain desktops, laptops, printers, and mobile devices.
  • Set up user accounts, permissions, and access controls.
  • Manage operating systems such as Microsoft Windows, macOS, or Linux.

Network Support
  • Troubleshoot network connectivity issues (LAN, Wi-Fi, VPN).
  • Maintain routers, switches, and firewalls.
  • Monitor network performance and uptime.

Software & Application Support
  • Install and update applications and productivity tools like Microsoft 365 or Google Workspace.
  • Troubleshoot application errors and compatibility issues.

Documentation & Ticketing
  • Log issues and resolutions in ticketing systems such as ServiceNow, Jira Service Management, or Zendesk.
  • Maintain documentation for troubleshooting procedures and system configurations.

Security & Compliance
  • Implement security policies, patch updates, and antivirus solutions.
  • Support identity and access management.
  • Assist with incident response and security monitoring.

Required Skills
  • Strong troubleshooting and diagnostic skills
  • Knowledge of operating systems (Windows, macOS, Linux)
  • Networking basics (TCP/IP, DNS, DHCP, VPN)
  • Experience with help desk or ticketing systems
  • Customer service and communication skills
  • Time management and problem-solving ability

Preferred Qualifications
  • Bachelor's degree in information technology, Computer Science, or related field
  • Certifications such as:
    CompTIA A+
    CompTIA Network+
    Microsoft Microsoft Certified certifications
    Cisco Systems CCNA

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