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L1 Engineer Jobs in Texas (NOW HIRING)

Acrisure, LLC

Software Engineer, Data (L1)

Austin, TX · On-site

$90 - $120/hr

## Software Engineer, Data (L1)Applyremote type: Hybridlocations: 816 Congress Ave Ste 1800 - AUSTIN, TXtime type: Full timeposted on: Posted Yesterdayjob requisition id: JR113679## **Software Engineer ...

Acrisure

Software Engineer, Data (L1)

Austin, TX · On-site

$113K - $136K/yr

Software Engineer, Data (L1) Austin, TX (Onsite 4 days per week) Note: This is a full-time role and we do not offer C2C or C2H employment and are not able to sponsor visas for this position. About ...

Qualizeal

Junior Java Fullstack Developer

Dallas, TX · On-site

Software Engineer Location: Dallas, TX & Denver, New York, and Omaha Duration: Contract to hire ... Seek out mentorship opportunities and provide guidance to junior (L1) engineers when appropriate.

Kyndryl

Product Support Engineer - Level 2

Dallas, TX · On-site

$92K - $174K/yr

Provide technical guidance to L1 engineers and improve troubleshooting procedures and knowledge content. * Collaborate with Product Engineering, Customer Support, Professional Services, and other ...

Kyndryl

Product Support Engineer - Level 2

Dallas, TX · On-site

$73K - $139K/yr

Provide technical guidance to L1 engineers and improve troubleshooting procedures and knowledge content. * Collaborate with Product Engineering, Customer Support, Professional Services, and other ...

Kyndryl

$73K - $139K/yr

Provide technical guidance to L1 engineers and improve troubleshooting procedures and knowledge content. * Collaborate with Product Engineering, Customer Support, Professional Services, and other ...

Kyndryl

$92K - $174K/yr

Provide technical guidance to L1 engineers and improve troubleshooting procedures and knowledge content. * Collaborate with Product Engineering, Customer Support, Professional Services, and other ...

Wipro Limited

TECHNICAL LEAD L1

Addison, TX · On-site

$60K - $135K/yr

Hadoop Cloudera Engineer Location: Addison ,tx Skills : • Hadoop & Cloudera , Ecosystem (CDP/CDH, HDFS, YARN, MapReduce) • Spark & Data Processing(Spark Core, SQL, PySpark) • Version Control ...

Wipro Limited

TECHNICAL LEAD L1

Arlington, TX · On-site

$60K - $135K/yr

TECHNICAL LEAD L1 City: Arlington State/Province: Texas Posting Start Date: 7/27/26 Wipro Limited ... Data Engineer Lead Location: Arlington, VA (3 days onsite per week ) • Ability to easily move ...

Wipro Limited

ADMINISTRATOR L1

Plano, TX · On-site

$25K - $50K/mo

ADMINISTRATOR L1 City: Plano State/Province: Texas Posting Start Date: 8/18/26 Wipro Limited (NYSE ... Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and ...

New

Foxconn Assembly LLC

HVAC Engineer

Houston, TX · On-site

Position Title: HVAC Engineer Location: Houston, TX Employment Type: Full-Time Role Overview The ... Lead and support commissioning activities from L1 to L5 , including Integrated System Testing (IST)

krg technology inc

Network Engineer

Austin, TX

Experience in Orchestrators VNF, NFVi, Telco Cloud, L1/L2 Networking . * Technologies and languages ... Network Development or Programming. * Linux * C++, Java, Python Additional Information All your ...

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All JobsL1 Engineer JobsL1 Engineer Jobs in Texas

L1 Engineer information

See Texas salary details

$36.3K

$94.8K

$128.1K

How much do l1 engineer jobs pay per year?

As of Aug 22, 2026, the average yearly pay for l1 engineer in Texas is $94,798.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,300.00 and $108,500.00 per year, depending on experience, location, and employer.

What is an L1 engineer?

L1 Engineers, also known as Level 1 Engineers, are entry-level technical support professionals who handle the initial assessment and troubleshooting of technical issues reported by users. They are responsible for resolving basic hardware, software, or network problems, and escalating more complex issues to higher-level support teams. L1 Engineers often work in IT help desks or technical support centers and play a crucial role in ensuring that user issues are addressed quickly and efficiently.

What are the key skills and qualifications needed to thrive as an L1 engineer?

To thrive as an L1 Engineer, you generally need a foundational understanding of IT support, troubleshooting, and basic network or hardware knowledge, often backed by a relevant degree or certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and basic operating system administration is typically required. Strong communication skills, patience, and a customer-focused attitude help L1 Engineers effectively resolve user issues and escalate when necessary. These abilities are crucial for ensuring timely, efficient technical support and maintaining user satisfaction in an IT environment.

What are some common challenges faced by L1 engineers when troubleshooting technical issues?

L1 Engineers often encounter challenges such as diagnosing issues with limited information, managing high volumes of support tickets, and balancing multiple tasks under tight deadlines. They must quickly identify whether a problem can be resolved at their level or needs to be escalated, which requires strong communication and analytical skills. Collaborating closely with more senior engineers and other departments is essential to ensure efficient problem resolution and excellent customer service.

What is the difference between L1 Engineer vs Network Technician?

AspectL1 EngineerNetwork Technician
CredentialsTypically requires an associate degree or relevant certifications (e.g., CompTIA A+, Network+)Often requires similar certifications and technical training
Work EnvironmentCorporate IT support, data centers, or service desksNetwork installation, troubleshooting, and maintenance in various settings
Industry UsageCommonly employed in IT and telecommunications sectorsPrimarily in networking and telecom industries
Job FocusBasic troubleshooting, user support, and hardware/software setupNetwork setup, cable management, and connectivity troubleshooting

Both roles involve technical support and require similar certifications, but L1 Engineers typically focus on broader IT support, while Network Technicians specialize in network infrastructure. The choice depends on your interest in general IT versus networking specialization.

How much do L1 engineers make?

L1 engineers typically earn an average salary ranging from $40,000 to $60,000 annually, depending on location, industry, and experience. Entry-level positions often require basic technical skills and knowledge of troubleshooting, with salaries increasing with certifications and on-the-job experience.
L1 Engineer jobs near you
Infographic showing various L1 Engineer job openings in Texas as of August 2026, with employment types broken down into 94% Full Time, 3% Part Time, and 3% Contract. Highlights an 85% Physical, 6% Hybrid, and 9% Remote job distribution, with an average salary of $94,798 per year, or $45.6 per hour.

Desktop Support Engineer

Sybex Support Services

Houston, TX • On-site

Contractor

Re-posted 3 days ago

Job description

We are currently looking for an experienced Desktop Support Engineer (L1) for our open position. The L1 Engineer will be required to work on site for this role and provide support to end users working on site or remotely.
This will be a full time contract position will 40 hours per week.
Job Requirements:
  • A+ Certification or equivalent experience
  • Good working knowledge of Active Directory
  • 2+years'experienceprovidingtechnicalsupportinafastpacedandconstantlychangingenvironment up to executive management level.
  • ExcellentcustomerserviceandcommunicationskillsincludingprovidingVIPsupport
  • Experience supporting large Windows-basedenvironments to desktop level with emphasis on Win 7
  • OS / office 2011 as well as Win 8 andO365
  • Advanced knowledge of Microsoft Office suite of applications • Support of End User for video conferencing units.
  • Support of mobile device

Duties & Responsibilities:
  • Provide support on Client Windows platform, for desktop/end user technologies, collaboration tools, and mobile technologies and printing, this includes the laptop/mobile devices all, video conferencing, network/remote access this positionworks collaboratively with the Service Desk for end user break/fix and other support functions.
  • Duties shall include, but not be limited to:
  • Diagnosing and troubleshooting desktop system,printer and operating problems
  • Consulting and instructing users on hardware andsoftware questions/issues
  • Collaborate with other IT Services Data Centerand Network Infrastructure teams
  • Install, maintain and upgrade equipment and itsassociated infrastructure
  • Runs diagnostic tests to isolate system problemsas well as proactive activities
  • Operating Systems Windows, OS-X
  • MS Office (Windows and knowledge of Mac)software
  • Experience with Remote Support technologiessuch as Remote Desktop (Microsoft), Apple Remote Desktop, VNC
  • Hands on experience removing viruses and spyware using various tools (Windows)
  • Identifies, researches, and resolves technical problems including forming an RCA
  • Responds to telephone calls, email, service tickets, and dispatched requests for technical support
  • Documents, tracks and monitors the problem to ensure a timely resolution within an effected SLA window

Base Requirements
  • Excellent written and verbal communication and customer service skills with proven ability towork in fast paced environments
  • Commercial experience in an IT support technician role that includes 2 years of technical suppor experience in a hybrid Windows and MAC environment
  • Experience in working with a helpdesk operation,to include Windows and Mac clients
  • 2 years' Experience with mobile applications/products including: iPhone, iPad, and Android
  • Platforms Expertise in iPad / iPhone
  • Self-starter that is able to collaborate actively withothers in a cross-functional team
  • Proven attention to detail and high standards for quality
  • Excellent organizational/administrative/technicalskills with agility to re-prioritize as necessary
  • Skilled in documenting written troubleshootingsteps and instructions
  • Business professional attire

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