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Description Our Mission: Keep Washington Safe and Working. Our Values: Customer Focus, One L&I, Respect, Diversity, Equity and Inclusion, Learning and Growth, Reliability Job Highlights Are you looking for a position where you can assist individuals and businesses while ensuring compliance and contributing to the economic well-being and safety of Washington. If so, our Revenue Agent 2 position might be what you're looking for.

Revenue Agent 2 functions at the journey level and contributes to the economic well-being of L&I by collecting debts owed to the department. This position supports two of our agency goals: Goal 3: Making it easy to do business with L&I and Goal 4: Helping honest workers, businesses and providers by cracking down on dishonest ones. This position is flexible/hybrid: 1-2 days in the office per week at minimum is required.

This role may be stationed at any of our L&I offices in Washington State. There will be varied times that regular office attendance will be mandatory and more frequent, such as when new staff is hired, special training or meetings, etc. For positions where in-office work is necessary, the frequency of telework will be discussed with the supervisor of the position at the time of offer.

Duties Some of what you'll do: Take appropriate collection actions to resolve delinquent accounts. Collection actions may include the issuance of assessment orders, personal liability and prime contractor liability orders, warrants, judgements, garnishments, bond seizures, contractor registration suspensions, property seizures, stop-work and revocation orders. Document in detail all collection activities and customer/debtor interactions in multiple computer systems.

Research and prepare professional documents with supporting evidence/exhibits for tax cases involving successorship, prime contractor liability, revocation of certificate of coverage and personal liability assessments. Perform field visits to business locations to investigate business operations, confirm business status, search for assets, serve legal orders, and gain compliance. This requires driving to locations to perform this duty.

Analyze account history and the debtor's financial situation in order to determine the appropriate actions needed to resolve the account. Negotiate payment plans with customers or their financial and legal representatives. Research information utilizing a wide variety of computer systems and databases to resolve tax liabilities.

Assist and accompany team members on more complex actions such as asset seizures and revocations. Communicate with customers by phone, email, written correspondence, and in person to resolve delinquent accounts. Educate customers and/or their representative on laws, rules, policies, procedures, quarterly reporting requirements, online filing and payment options.

Provide assistance with questions regarding collection actions and processes. Manage a large caseload of debtors, which involves initiating contact with debtors, and using effective skip tracing methods if unable to locate a customer and assets. Provide expert testimony in legal/administrative hearings and in court relating to collection assignments, legal notices, proper service and actions taken.

Qualifications Required: One (1) year of experience as a Revenue Agent 1 OR A Bachelor's degree involving major study in business administration, accounting, public administration, police science, economics, criminal justice, sociology, psychology, law, or closely related field. AND One (1) year of experience in personal or corporate finance, law enforcement, adjustment of claims, collection of civil debts, or other directly related field. Additional qualifying experience may substitute year-for-year for the education.

Equity Competencies: The ability to take action to learn and grow. The ability to take action to meet the needs of others. As well as: Must possess a valid unrestricted driver's license.

Desired: Demonstration of Position-Specific Skills, Abilities and Competencies. AND Knowledge of: Applicable Revised Codes of Washington (RCW) and Washington Administrative Codes (WAC). Federal and state laws, regulations, policies and procedures related to revenue agent duties.

Decisions affecting the legal collection of funds. Due process of law. General investigative techniques.

Community property laws. Supplemental Information Things You Need To Know To help you maintain a proper work-life balance, teleworking is one of the work schedule options for this position. L&I also offers flexible custom work schedules.

State employees who meet the qualifications will become eligible for a generous retirement package at the end of the employee's career. Click on the "Benefits" tab to learn more. At L&I, your voice matters.

In addition, L&I is a diverse state agency dedicated to the safety and health and security of Washington's 3.3 million workers. Take a look at this brief video and learn more about why L&I is an employer of choice. To receive more information on opportunities at L&I sign up for GovDelivery and select L&I job alerts

Application process We will contact the top candidates directly to interview for this position. Because we base the selection on information provided by you, it is in your best interest to identify the knowledge, skills, and abilities that address the required and desirable qualifications described in the announcement. Please include the following documents with your application: A cover letter describing specific qualifications.

A current resume detailing applicable experience and education. A list of at least three professional references with current telephone numbers. Please do not attach or place any medical information (vaccination status included) within the application, resume, or cover letter.

If you do, we will have to reject your application to safeguard others from receiving your confidential information. You will have to remove the confidential information before you can apply again. To learn more about our hiring process timeline at L&I please visit our L&I recruiting page at Hiring Process at L&I.

If you would like to read our website in a language other than English, scroll up to the top of the page to select your language of choice from the banner. Background Check Notice Prior to a placement in this position, a background check, including criminal history record will be conducted. Information from your background check will not necessarily preclude employment but will be considered in determining your eligibility to perform the requirements of the position.

Other information For positions requiring travel, you must have a valid unrestricted driver's license and have insurance if driving a privately owned vehicle on state business. This position is represented by the Washington Federation of State Employees (WFSE). Candidates who are offered a job with L&I must possess work authorization that does not require sponsorship by the employer for a visa now or in the future.

The Department of Labor & Industries complies with the employment eligibility verification requirements of the federal employment eligibility verification form, I-9. The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements of that form on the first day of employment. Please note: L&I may use this announcement to fill multiple permanent and/or non-permanent positions.

Did You Know. Washington is America's Top State to live, play, and work, according to U.S. News (2021)

Join the L&I team and enjoy all the Evergreen State has to offer. In addition to offering a positive balance between life and work, L&I provides one of the most competitive benefits packages in the nation. We also believe your voice matters.

We value our employees and their work-life balance by encouraging flexible schedules. L&I is a diverse state agency dedicated to the safety and health and security of Washington's 3 million workers. Veterans Preference Applicants wishing to claim Veterans Preference should attach to their application a copy of their redacted DD-214 (Member 4 copy), NGB 22, or signed verification of service letter from the United States Department of Veterans Affairs.

Please blackout any personally identifiable data such as Social Security numbers. For further information, contact L&I's Jobs@lni.wa.gov. Diversity, Equity, and Inclusion Employer L&I employees come from all walks of life

We strive to hire great people from a wide variety of backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We believe in the importance of recognizing the value each of us contributes to the success of the agency mission.

Having a diverse workforce is this agency's greatest source of strength and knowledge. It is through the combination of talents and abilities that we can pursue finding effective measures to provide the best customer service. We are committed to building a diverse and inclusive workplace for everyone and we strongly mean everyone.

The State of Washington is an equal opportunity employer. Persons with a disability who need accommodation in the application process or testing process, or those needing this announcement in an alternative format, may call 360-902-5700. TTY users should first call 711 to access the Washington Relay Service.

You are welcome to include the name and pronoun you would like to be referred to in your materials, and we will honor this as you interact with our award-winning diverse and inclusive organization. For more Information If you have any questions regarding this job posting, program, or the agency, please contact Elena Emery at emee235@lni.wa.gov