1

Kroger Customer Service Jobs in Decatur, GA (NOW HIRING)

Grocery Clerk

Atlanta, GA · On-site

$14.50 - $17/hr

Create an outstanding customer experience through exceptional service. Establish and maintain a ... The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being ...

Create an outstanding customer experience through exceptional service. Establish and maintain a ... The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being ...

Create an outstanding customer experience through exceptional service. Establish and maintain a ... The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being ...

Create an outstanding customer experience through exceptional service. Establish and maintain a ... The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being ...

Create an outstanding customer experience through exceptional service. Establish and maintain a ... The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being ...

Create an outstanding customer experience through exceptional service. Establish and maintain a ... The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being ...

Create an outstanding customer experience through exceptional service. Establish and maintain a ... The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being ...

GROCERY/ASST DEPT LEADER

Sandy Springs, GA · On-site

$38K - $40K/yr

... customer service functions; maximize store sales and profits safely and ethically in accordance ... The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being ...

GROCERY-NITE/CLERK

Douglasville, GA · On-site

$13.25 - $15.75/hr

Provide exceptional customer service in a safe and clean environment to ensure the customer ... The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being ...

Cashier

Douglasville, GA · On-site

$10.50 - $14.25/hr

Create an outstanding customer experience through exceptional service. Establish and maintain a ... The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being ...

Cashier

Atlanta, GA · On-site

$11.25 - $15.50/hr

Create an outstanding customer experience through exceptional service. Establish and maintain a ... The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being ...

Cashier

Marietta, GA · On-site

$10.75 - $14.75/hr

Create an outstanding customer experience through exceptional service. Establish and maintain a ... The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being ...

Cashier

Decatur, GA · On-site

$10 - $13.50/hr

Create an outstanding customer experience through exceptional service. Establish and maintain a ... The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being ...

Cashier

Marietta, GA

$11.25 - $15.25/hr

Create an outstanding customer experience through exceptional service. Establish and maintain a ... The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being ...

Cashier

Lilburn, GA · On-site

$10.75 - $14.75/hr

Create an outstanding customer experience through exceptional service. Establish and maintain a ... The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being ...

Cashier

Riverdale, GA · On-site

$10.75 - $14.50/hr

Create an outstanding customer experience through exceptional service. Establish and maintain a ... The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being ...

Grocery Clerk

Douglasville, GA · On-site

$13.25 - $15.75/hr

Create an outstanding customer experience through exceptional service. Establish and maintain a ... The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being ...

Grocery Clerk

Atlanta, GA · On-site

$13.75 - $16.25/hr

Create an outstanding customer experience through exceptional service. Establish and maintain a ... The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being ...

Grocery Clerk

Smyrna, GA · On-site

$14.50 - $17.25/hr

Create an outstanding customer experience through exceptional service. Establish and maintain a ... The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being ...

Grocery Clerk

Decatur, GA · On-site

$14.75 - $17.25/hr

Create an outstanding customer experience through exceptional service. Establish and maintain a ... The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being ...

next page

Showing results 1-20

Kroger Customer Service information

See Decatur, GA salary details

$9

$18

$26

How much do kroger customer service jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for kroger customer service in Decatur, GA is $18.35, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.43 per hour, depending on experience, location, and employer.

What is a Kroger Customer Service job?

A Kroger Customer Service job involves assisting customers with inquiries, processing transactions, handling returns, and ensuring a positive shopping experience. Employees in this role may work at the customer service desk or as cashiers, resolving issues and providing information about store policies, promotions, and loyalty programs. Strong communication and problem-solving skills are essential to ensure customer satisfaction.

How hard is it to get hired at Kroger?

Getting hired as a Kroger customer service associate typically involves submitting an application online or in-store, followed by an interview. The hiring process is generally straightforward, with most candidates needing to demonstrate good communication skills and a customer-focused attitude; prior retail experience is helpful but not always required.

How much is starting pay at Krogers?

The starting pay for Kroger customer service associates typically ranges from $12 to $15 per hour, depending on location and experience. Employees may also receive benefits such as employee discounts and flexible scheduling.

Is Kroger a customer service job?

A Kroger customer service job involves assisting customers, answering questions, and providing support at checkout counters, service desks, or via phone. It typically requires good communication skills, patience, and familiarity with store products and policies. These roles often involve working with point-of-sale systems and maintaining a friendly environment.

What are the typical daily responsibilities of a Kroger Customer Service representative?

As a Kroger Customer Service representative, your day-to-day duties generally include assisting customers with questions or concerns, processing transactions at the register, and helping to resolve product or service issues. You may also be responsible for handling returns, restocking shelves, and maintaining the cleanliness and organization of your work area. Customer Service representatives often collaborate with other store associates and management to ensure a smooth shopping experience for all customers. This hands-on role provides valuable exposure to various aspects of retail operations, which can be helpful if you're seeking opportunities to advance within the company.

What are the key skills and qualifications needed to thrive in the Kroger Customer Service position, and why are they important?

To thrive as a Kroger Customer Service representative, you need excellent communication skills, a basic understanding of retail operations, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems and store inventory software is typically expected. Strong problem-solving abilities, patience, and a friendly demeanor help you exceed customer expectations and work well with team members. These competencies are vital for ensuring positive shopping experiences, quickly resolving issues, and contributing to the store’s overall success.

What position pays the most at Kroger?

At Kroger, the highest-paying positions are typically store managers and regional directors, who oversee multiple stores and have significant leadership responsibilities. These roles often require extensive experience, management skills, and sometimes certifications, and they offer higher salaries compared to entry-level positions like cashiers or stock clerks.
What are the most commonly searched types of Kroger Customer Service jobs in Decatur, GA? The most popular types of Kroger Customer Service jobs in Decatur, GA are:
What job categories do people searching Kroger Customer Service jobs in Decatur, GA look for? The top searched job categories for Kroger Customer Service jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Kroger Customer Service jobs? Cities near Decatur, GA with the most Kroger Customer Service job openings:
Infographic showing various Kroger Customer Service job openings in Decatur, GA as of June 2026, with employment types broken down into 1% As Needed, 80% Full Time, 18% Part Time, and 1% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $38,172 per year, or $18.4 per hour.
Grocery Clerk

Grocery Clerk

Kroger

Atlanta, GA • On-site

$14.50 - $17/hr

Part-time

Medical, Dental, Vision, PTO

Posted yesterday


Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family! 

What you'll receive from us:

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:

  • A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
  • Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
  • Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
  • Valuable associate discounts on purchases, including food, travel, technology and so much more.
  • Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
  • Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page
Minimum Position Qualifications:
  • Customer Service skills
  • Effective communication skills
  • Knowledge of basic math (counting, addition, and subtraction)
Desired Previous Job Experience:
  • Customer Service skills
  • Retail experience

Essential Job Functions:

       Grocery Clerk helps customers discover new items or products they inquire about.

       Grocery Clerk informs customers of food specials and recommends grocery items to customers to ensure they get the products they want and need.

       Check product quality to ensure freshness. Review "sell by" dates and take appropriate action.

       Grocery Clerk provides customers with fresh and non-perishable grocery products that they have ordered.

       Recommend grocery items to customers to ensure they get the products they want and need.

       Check product quality to ensure freshness. Review "sell by" dates and take appropriate action.

       Label, stock, and inventory department merchandise.

       Report product ordering/shipping discrepancies to the department manager.

       Stay current with present, future, seasonal and special ads.

       Adhere to all food safety regulations and guidelines.

       Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.

       Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.

       Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.

       Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.

       Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.

       Notify management of customer or employee accidents.

       Ability to work cooperatively in high paced and sometimes stressful environment.

       Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.

       Ability to act with honesty and integrity regarding customer and business information.

       Ability to follow directions and seek assistance when necessary to resolve customer and business issues.

       Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.

       Must be able to perform the essential functions of this position with or without reasonable accommodation.