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Kroger Customer Service Jobs in Decatur, GA (NOW HIRING)

Kroger

Assistant Store Leader

Marietta, GA · On-site

$14.75 - $18/hr

... customer service/relations to enhance Kroger's best-in-class reputation * Assist store manager in leading teams in planning, implementing & executing merchandising/operating initiatives * Assist ...

Kroger

CHEESE SHOP/MURRAY'S CHEESE

Marietta, GA · On-site

... customer service, and industry leading merchandising that is uniquely Murray's Cheese. Work closely ... The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being ...

Kroger

PHARMACY/MODIFIED FT FLOATER PHARMACIST

Alpharetta, GA · On-site

$54.75 - $66/hr

... deliver excellent customer service. Establish and maintain a safe, clean environment that ... The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being ...

Kroger

PHARMACY/MODIFIED FT FLOATER PHARMACIST

Alpharetta, GA · On-site

$54.75 - $66/hr

... deliver excellent customer service. Establish and maintain a safe, clean environment that ... The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being ...

Kroger

CHEESE SHOP/MURRAY'S CHEESE

Atlanta, GA

... customer service, and industry leading merchandising that is uniquely Murray's Cheese. Work closely ... The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being ...

Kroger

Grocery Clerk

Ellenwood, GA · On-site

$13 - $15.50/hr

Create an outstanding customer experience through exceptional service. Establish and maintain a ... The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being ...

Kroger

Grocery Clerk

Marietta, GA

$13.75 - $16.25/hr

Create an outstanding customer experience through exceptional service. Establish and maintain a ... The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being ...

Kroger

Grocery Clerk

Douglasville, GA

$13.25 - $15.75/hr

Create an outstanding customer experience through exceptional service. Establish and maintain a ... The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being ...

Kroger

Grocery Clerk

Alpharetta, GA · On-site

$14.25 - $17/hr

Create an outstanding customer experience through exceptional service. Establish and maintain a ... The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being ...

Kroger

Grocery Clerk

Mcdonough, GA · On-site

$13.75 - $16.25/hr

Create an outstanding customer experience through exceptional service. Establish and maintain a ... The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being ...

Kroger

Grocery Clerk

Lawrenceville, GA

$13 - $15.25/hr

Create an outstanding customer experience through exceptional service. Establish and maintain a ... The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being ...

Kroger

Bakery/Deli Clerk

Kennesaw, GA · On-site

Create an outstanding customer experience through exceptional service. Establish and maintain a ... The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being ...

Kroger

Bakery/Deli Clerk

Lithia Springs, GA · On-site

Create an outstanding customer experience through exceptional service. Establish and maintain a ... The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being ...

Kroger

Bakery/Deli Clerk

Marietta, GA · On-site

Create an outstanding customer experience through exceptional service. Establish and maintain a ... The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being ...

Kroger

Grocery Clerk

Douglasville, GA

$13.50 - $15.75/hr

Create an outstanding customer experience through exceptional service. Establish and maintain a ... The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being ...

Kroger

Grocery Clerk

Marietta, GA · On-site

$14.25 - $17/hr

Create an outstanding customer experience through exceptional service. Establish and maintain a ... The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being ...

Kroger

Grocery Clerk

Marietta, GA · On-site

$13.75 - $16.25/hr

Create an outstanding customer experience through exceptional service. Establish and maintain a ... The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being ...

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All JobsKroger Customer Service JobsKroger Customer Service Jobs in Decatur, GA

Kroger Customer Service information

See Decatur, GA salary details

$9

$18

$26

How much do kroger customer service jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for kroger customer service in Decatur, GA is $18.35, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.43 per hour, depending on experience, location, and employer.

What is a Kroger Customer Service job?

A Kroger Customer Service job involves assisting customers with inquiries, processing transactions, handling returns, and ensuring a positive shopping experience. Employees in this role may work at the customer service desk or as cashiers, resolving issues and providing information about store policies, promotions, and loyalty programs. Strong communication and problem-solving skills are essential to ensure customer satisfaction.

How hard is it to get hired at Kroger?

Getting hired as a Kroger customer service associate typically involves submitting an application online or in-store, followed by an interview. The hiring process is generally straightforward, with most candidates needing to demonstrate good communication skills and a customer-focused attitude; prior retail experience is helpful but not always required.

How much is starting pay at Krogers?

The starting pay for Kroger customer service associates typically ranges from $12 to $15 per hour, depending on location and experience. Employees may also receive benefits such as employee discounts and flexible scheduling.

Is Kroger a customer service job?

A Kroger customer service job involves assisting customers, answering questions, and providing support at checkout counters, service desks, or via phone. It typically requires good communication skills, patience, and familiarity with store products and policies. These roles often involve working with point-of-sale systems and maintaining a friendly environment.

What are the typical daily responsibilities of a Kroger Customer Service representative?

As a Kroger Customer Service representative, your day-to-day duties generally include assisting customers with questions or concerns, processing transactions at the register, and helping to resolve product or service issues. You may also be responsible for handling returns, restocking shelves, and maintaining the cleanliness and organization of your work area. Customer Service representatives often collaborate with other store associates and management to ensure a smooth shopping experience for all customers. This hands-on role provides valuable exposure to various aspects of retail operations, which can be helpful if you're seeking opportunities to advance within the company.

What are the key skills and qualifications needed to thrive in the Kroger Customer Service position, and why are they important?

To thrive as a Kroger Customer Service representative, you need excellent communication skills, a basic understanding of retail operations, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems and store inventory software is typically expected. Strong problem-solving abilities, patience, and a friendly demeanor help you exceed customer expectations and work well with team members. These competencies are vital for ensuring positive shopping experiences, quickly resolving issues, and contributing to the store’s overall success.

What position pays the most at Kroger?

At Kroger, the highest-paying positions are typically store managers and regional directors, who oversee multiple stores and have significant leadership responsibilities. These roles often require extensive experience, management skills, and sometimes certifications, and they offer higher salaries compared to entry-level positions like cashiers or stock clerks.
What are the most commonly searched types of Kroger Customer Service jobs in Decatur, GA? The most popular types of Kroger Customer Service jobs in Decatur, GA are:
What job categories do people searching Kroger Customer Service jobs in Decatur, GA look for? The top searched job categories for Kroger Customer Service jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Kroger Customer Service jobs? Cities near Decatur, GA with the most Kroger Customer Service job openings:
Kroger Customer Service jobs near you
Infographic showing various Kroger Customer Service job openings in Decatur, GA as of June 2026, with employment types broken down into 1% As Needed, 80% Full Time, 18% Part Time, and 1% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $38,172 per year, or $18.4 per hour.
Surge Team Reset Merchandiser

Surge Team Reset Merchandiser

P.L. Marketing, Inc.

Alpharetta, GA • On-site

Full-time

Posted 25 days ago

P.L. Marketing rating

5.9

Company rating: 5.9 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

35th of 42 rated marketing agency

Job description

POSITION SUMMARY:
To make a positive contribution and measurably impact grocery store sales by ensuring successful execution of KOMPASS schedules, special projects and Surge-team work in designated Kroger stores. Work with teams responsible for timely and accurate completion of grocery store section reset work. Support division's merchandising efforts in a manner consistent with The Kroger Co. Mission and P.L. Marketing.
ESSENTIAL JOB FUNCTIONS:
  • Read and understand plan-o-grams
  • Collect plan-o-grams, new item tags and new item product and prepare work area in order to complete section reset
  • Break down sections in an orderly manner to allow customers to shop other sections in that aisle
  • Re-position shelving and place product according to updated schematic
  • Clean up work area
  • Complete forms and report section completion to Kroger and immediate supervisors
  • Participate as a member of the team to facilitate the completion of all reset work and special projects as scheduled
  • Help identify opportunities to increase sales of Kroger Corporate Brands with recommendations for new items, improved product placement, pricing/promotional opportunities and resolution for any supply/stocking issues
  • Frequently communicate with Kroger store, zone and division management with status updates regarding ongoing special projects and/or grocery store resets
  • Have working knowledge and be able to address any issues or questions related to surge-work and special projects
  • May provide direction and supervision of a part-time team responsible for the resetting of grocery/HBC/GM sections according to a detailed plan
  • Provide customer assistance and have a working knowledge of Kroger's Customer 1st Strategy
  • Provide support and be a resource to both P.L. Marketing and Kroger division personnel as needed
  • Continue to gain expertise in all facets of the grocery industry, especially in product placement, KOMPASS, surge/temporary, facilities management and supply-chain/stocking
  • Professionally and effectively represent P.L. Marketing to members of Kroger Management
  • Comply with the guidelines established for KOMPASS employees, especially those regarding timeliness, productivity, teamwork, communication and clocking in/out guidelines
  • Must remain qualified as an insurable driver
  • Frequent overnight travel required
  • During periods of reduced regular scheduled hours due to circumstances including but not limited to holidays or unforeseen urgent customer support needs, employees may be responsible for additional store support outside of their normal essential job functions

Must be able to perform essential job functions of this position with or without reasonable accommodations
MINIMUM POSITION QUALIFICATIONS:
  • High School degree or GED required
  • Be 18 years of age or older
  • 3 + years of retail grocery merchandising experience preferred
  • Highly motivated self-starter who can work with minimal supervision
  • Communicate (read, write and speak) fluent English
  • Understand how to read and execute shelf plans
  • Proficient Microsoft office applications and able to learn various computer systems
  • Capability to collaborate with others and contribute effectively to a team
  • Excellent communication, organization and problem solving skills
  • Ability to work under pressure, meet deadlines, prioritize and multi-task
  • Qualify as an insurable driver and maintain an excellent driving record
  • A smartphone with internet/data access is required. This position may require installation and utilization of an app on your smartphone to complete the requirements of the position. This may include, but is not limited to, requiring app permissions such as enabling location services, camera, and photo gallery access
  • Must be able to provide personal tape measure and safety gloves to perform essential job functions

MINIMUM PHYSICAL ABILITIES:
  • Must be able to:
    • legally operate a motor vehicle unassisted
    • remain standing and/or walking unassisted for several hours at a time
    • lift, push or pull 50 lbs. or more on a regular basis and occasionally up to 70 lbs.
    • continuously reach up and bend down, reach in all directions and have unlimited upper body mobility
    • lift and extend 30 lbs. above the head, sometimes repeatedly
    • have unlimited manual dexterity
    • tolerate exposure to extreme temperatures (0-90 degrees)

DESIRED PREVIOUS JOB EXPERIENCE:
  • Retail grocery store operations and/or grocery merchandising experience
  • Expertise in resetting of grocery/HBC/GM sections according to a detailed plan-o-gram

COMPETENCIES/SKILLS:
Some of the Competencies/Skills required to successfully perform this position are:
  • Adaptability - maintaining effectiveness when experiencing major changes in work tasks or the work environment; adjusting effectively to work within new work structures, processes, requirements or cultures
  • Building Strategic Working Relationships - developing and using collaborative relationships with Kroger store, zone and division employees and peers from other broker partners to facilitate the accomplishment of work goals
  • Building Trust - interacting with Kroger store, zone and division personnel in a way that gives Kroger employees confidence in one's intentions and those of the organization
  • Coaching - providing timely guidance and feedback to surge/temporary team members to help strengthen specific knowledge/skill areas needed to accomplish a task or solve a problem
  • Communication - clearly conveying information and ideas through a variety of media to individuals or groups in the English language
  • Customer Focus - making Kroger customers and their needs a primary focus of one's actions; developing and sustaining productive relationships with Kroger employees
  • Decision Making - identifying and understanding issues, problems and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints and probable consequences
  • Inclusion - appreciating and leveraging the capabilities, insights and ideas of all individuals; working effectively with individuals of diverse style, ability and motivation for a direct effect on business results
  • Initiating Action - taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive; generating innovative solutions in work situations
  • Negotiation - effectively exploring alternatives and positions to reach outcomes that gain the support and acceptance from all parties involved
  • Safety Awareness - identifying and correcting conditions that affect employee and customer safety; upholding safety standards
  • Work Standards - setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed

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