ZipRecruiter

Log In

1

Krafton Jobs (NOW HIRING)

KRAFTON Americas

IT Support Specialist

El Segundo, CA · On-site

THE COMPANY KRAFTON is dedicated to identifying and publishing games worldwide that offer a uniquely enjoyable experience, crafted by our globally recognized production studios known for their ...

KRAFTON Americas

Legal Counsel

El Segundo, CA

$147K - $202K/yr

THE COMPANY KRAFTON is dedicated to identifying and publishing games worldwide that offer a uniquely enjoyable experience, crafted by our globally recognized production studios known for their ...

KRAFTON Americas

Legal Counsel

El Segundo, CA · On-site

$147K - $202K/yr

THE COMPANY KRAFTON is dedicated to identifying and publishing games worldwide that offer a uniquely enjoyable experience, crafted by our globally recognized production studios known for their ...

PUBG Studios Madison

Senior Publishing Producer

PUBG Madison is part of KRAFTON, Inc., which is a collective of independent game development studios brought together to create innovative and engaging entertainment experiences for gamers across the ...

All JobsKrafton Jobs

Krafton information

See salary details

$8

$26

$61

How much do krafton jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for krafton in the United States is $26.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $30.77 per hour, depending on experience, location, and employer.

What is the difference between Krafton vs Game Designer?

AspectKraftonGame Designer
Primary RoleDevelops and manages game projects, oversees productionCreates game concepts, mechanics, and levels
Required SkillsProject management, programming, team coordinationCreativity, storytelling, technical design
Work EnvironmentGame studios, collaborative teams, often in tech hubsDesign studios, independent or large gaming companies
Common CertificationsGame development, project management certificationsDesign, art, or programming degrees

While Krafton focuses on managing and producing large-scale games and projects, a Game Designer primarily creates game concepts and mechanics. Krafton roles often require project management skills, whereas Game Designers emphasize creativity and technical design. Both roles are integral to the gaming industry but differ in responsibilities and skill sets.

What is Krafton?

Krafton is a South Korean video game holding company known for developing and publishing popular games such as PUBG: Battlegrounds. Established in 2018, Krafton oversees several independent studios and subsidiaries specializing in interactive entertainment and online gaming. The company is recognized for its innovation in the gaming industry and has a global presence, catering to millions of players worldwide. Krafton's portfolio includes games spanning various genres, and it continues to expand by investing in new technologies and creative projects.

What types of projects and team structures can a game developer expect when working at Krafton?

At Krafton, game developers often work within multidisciplinary teams that include artists, designers, engineers, and producers, collaborating closely to bring innovative gaming experiences to life. Projects typically range from large-scale AAA titles to creative indie-style games, providing opportunities to work on both established franchises and new IPs. The work environment is fast-paced and emphasizes open communication, creativity, and technical excellence. Developers are encouraged to contribute ideas and often participate in brainstorming sessions, code reviews, and playtests, fostering both personal and professional growth.

What are the key skills and qualifications needed to thrive as a Game Developer at Krafton, and why are they important?

To thrive as a Game Developer at Krafton, you need a solid background in computer science, programming languages like C++ or Unreal Engine, and experience with game development principles. Familiarity with game engines (such as Unreal Engine 4/5), source control systems, and relevant certifications in game design or software development are highly valuable. Creativity, teamwork, problem-solving, and strong communication skills help developers collaborate effectively and bring innovative ideas to life. These skills are crucial for producing engaging, high-quality games in a competitive and rapidly evolving industry.
More about Krafton jobs
What cities are hiring for Krafton jobs? Cities with the most Krafton job openings:
What states have the most Krafton jobs? States with the most job openings for Krafton jobs include:
What job categories do people searching Krafton jobs look for? The top searched job categories for Krafton jobs are:
Krafton jobs near you
Infographic showing various Krafton job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 55% Physical, and 45% Remote job distribution, with an average salary of $54,791 per year, or $26.3 per hour.

IT Support Specialist

KRAFTON Americas

El Segundo, CA • On-site

Full-time

Posted 8 days ago

Job description

THE COMPANY
KRAFTON is dedicated to identifying and publishing games worldwide that offer a uniquely enjoyable experience, crafted by our globally recognized production studios known for their distinctive creativity. We continuously push the boundaries of gaming enjoyment by embracing new challenges and technologies and expanding our platforms and services to captivate an even larger fan base. Best known for the genre-defining worldwide sensation PUBG: Battlegrounds, our stellar studios based across the globe include PUBG Studios, Striking Distance Studios, Unknown Worlds, Bluehole Studio, RisingWings and more. In collaboration with our passionate and driven team, we strive to establish ourselves as a renowned creator of masterpieces in the global gaming market.
THE OPPORTUNITY
We are seeking an IT Support Specialist to join the KRAFTON Americas IT team and serve as the primary IT support resource for Eleventh Hour Games (EHG), a KRAFTON studio. This is a KRAFTON Americas / KA IT position reporting into KA IT, with EHG as the primary supported studio.
The role will help EHG operate within the KRAFTON technology ecosystem by providing day-to-day IT support, workstation and endpoint administration, equipment handling, user access coordination, security follow-through, and escalation coordination with KA IT and HQ IT.
ROLE STRUCTURE AND PRIMARY FOCUS
This position is embedded in KA IT and will be trained, managed, and supported by the KA IT team. The primary day-to-day focus is EHG support; however, because the role is part of KA IT, the employee may also support broader KA IT needs as assigned when priorities allow. Likewise, when EHG support needs exceed what one person can reasonably manage, KA IT will provide escalation support, backup coverage, and additional assistance.
RESPONSIBILITIES
  • Serve as the primary IT point of contact for EHG users for technical assistance, equipment requests, access coordination, and issue triage.
  • Provide hands-on and remote support for Windows 10/11, macOS, Linux, peripherals, mobile devices, and user productivity tools.
  • Diagnose and resolve technical hardware, software, network, VPN, and account-related issues, escalating to KA IT, HQ IT, Security, Network, or Systems teams as needed.
  • Provision, configure, deploy, ship, receive, and maintain workstations, laptops, loaner/travel equipment, monitors, peripherals, and other EHG support hardware.
  • Maintain accurate asset inventory and lifecycle records for EHG-supported equipment in alignment with KA IT procedures and audit requirements.
  • Support procurement, warranty, repair, replacement, return, and disposal workflows for EHG hardware and software requests.
  • Perform or coordinate approved user lifecycle and access administration in Active Directory, identity platforms, endpoint management tools, and service admin consoles in accordance with KA/HQ IT standards.
  • Apply KRAFTON security requirements and endpoint standards to EHG workstations, including device compliance, endpoint protection, patching, VPN, and baseline configuration.
  • Support applications common to game development and remote studio operations, including Perforce, Unreal Engine, Parsec, VPN, collaboration tools, and other studio-specific software.
  • Assist with onboarding and offboarding for EHG employees and contractors, including account readiness, device setup, software access, and equipment recovery.
  • Act as an IT liaison between EHG, KA IT, HQ IT, and other KRAFTON technology teams to ensure requests are routed, tracked, and resolved appropriately.
  • Document support processes, standard operating procedures, knowledge-base articles, asset records, and ticket updates clearly and consistently.
  • Identify and recommend improvements to EHG support workflows, equipment handling, procurement, asset management, onboarding, and request intake.
  • Provide Audio Visual and conference room support as needed, including projectors, conferencing equipment, meeting peripherals, and related user support.
  • Participate in KA IT projects and provide broader KA IT support as directed when business priorities and EHG support needs allow.
  • Coordinate with KRAFTON global offices and HQ IT teams when required to align with global IT standards, access controls, and operational practices.

QUALIFICATIONS
  • 3+ years of experience working in an IT support, IT operations, desktop support, systems support, or similar role.
  • BS in Computer Science, MIS, Information Technology, or similar field preferred; technology certifications and/or equivalent work experience may be used in place of a degree.
  • Strong knowledge of Windows and macOS operating systems, application support, troubleshooting, and endpoint administration.
  • Working knowledge of Linux and Windows Server environments.
  • Experience with Active Directory, identity and access management concepts, group membership, permissions, and user lifecycle support.
  • Experience with endpoint and device management tools such as Intune, Jamf, SCCM, or similar platforms.
  • Strong knowledge of networking principles and technologies, including DNS, DHCP, VLANs, VPN, wireless, firewalls, and general LAN/WAN troubleshooting.
  • Experience with incident management, request management, change management, documentation, and ticketing systems such as ServiceNow, Jira Service Management, or similar tools.
  • Ability to support remote and distributed users while also managing physical equipment, inventory, staging, storage, and shipment workflows.
  • Excellent problem-solving skills with the ability to prioritize multiple requests, communicate status clearly, and manage follow-through across teams.
  • Excellent communication, customer service, teamwork, and stakeholder-management skills.
  • Comfort working with administrative access and sensitive systems in a security-conscious environment.
  • Detail-oriented, organized, and able to work independently or in a team setting.
  • Ability to lift, pull, and/or carry up to 50 lbs.

PREFERRED QUALIFICATIONS
  • Experience supporting game development studios, creative production teams, or other technical content-creation environments.
  • Experience with Perforce, Unreal Engine, Parsec, VPN technologies, and other game development or remote-work tooling.
  • Juniper, Palo Alto, or similar network/security platform experience.
  • Microsoft, Apple, Jamf, Intune, CompTIA, or equivalent systems/support certification.
  • Experience supporting remote-first or distributed teams, including hardware logistics and endpoint support for users in multiple locations.
  • Experience working in a global IT environment with HQ, regional, and studio-level stakeholders.

WORKING EXPECTATIONS
  • Onsite presence at the KRAFTON Americas office is expected 5 days per week to support equipment storage, staging, inventory, shipping/receiving, and other physical IT workflows.
  • The role will primarily support EHG, while remaining part of the KA IT team and following KA IT direction, standards, priorities, and escalation procedures.
  • Occasional after-hours or adjusted-hours support may be needed for urgent incidents, onboarding/offboarding needs, global coordination, or production-impacting issues.

Reasonable Accommodation
KRAFTON Americas is committed to the full inclusion of all qualified individuals. As part of this commitment, the Company will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to apply for an open position, perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the HR Talent team at KRAFTON Americas, to begin the interactive process.
EEOC statement
KRAFTON Americas provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type.
In California, the expected salary range for this position is $67,000-$93,000. The listed expected salary range represents a good faith estimate and the actual pay may depend on a variety of job-related factors that can include experience, education, skills, and location.
Don't meet every single requirement?
Studies have shown that women and people of color are less likely to apply at jobs unless they meet every single qualification. At Krafton we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You might just be the right candidate for this or other roles.
Due to recent scams, our recruiters will only reach out to you via @sds.com, @krafton.com, @unknownworlds.com or @pubg.com. If you received an email and are unsure you can always email recruiting_ka@krafton.com.

Apply